Family eating meal together in the kitchen  

Broad coverage for your home's hardest-working appliances — for one predictable monthly cost.

When you enroll your si​ngle-family residence in a Total Repair Plan from CenterPoint Energy’s Home Service Plus, you receive:​:

Our broadest repair coverage: Covers repair of most major appliances, including multiples of the same type, for $58.95 per month

Parts and labor covered on eligible repairs, with no additional charge
No deductible and no trip charges
A qualified technician scheduled to come to your home when you need a covered repair
24/7 access to a live representative — day or night, including holidays
Available to homeowners throughout the Twin Cities metro area and Greater Minnesota — you do not need to be a CenterPoint Energy gas customer to enroll

 

What the Total R​epair Plan covers

The Total Repair Plan covers most major appliances. Coverage includes multiples of the same appliance type, so if you have two furnaces or two refrigerators, both are included.

Heating and cooling appliances and systems

  • Furnace or boiler
  • Water heater
  • Natural gas fireplace
  • Air conditioner
  • Ductless AC
  • Heat pump
  • Natural gas space heater

Kitchen and cooking

  • Oven/range
  • Dishwasher
  • Freestanding freezer
  • Natural gas or propane grill
  • Refrigerator

Laundry

  • Clothes washer
  • Clothes dryer

See which parts and repairs are covered

Every appliance covered under the Total Repair Plan includes specific parts that are eligible for repair. Depending on the appliance, these may include components like motors, valves, sensors, belts and pumps.​

To see the complete list of covered parts, visit our Covered Parts page. ​

 

How the Total Repair Plan works

Getting a covered appliance or system repaired is straightforward. Here is what to expect.​

1
A covered appliance stops working

If one of your covered appliances stops working and the item is serviceable under the Total Repair Plan, it may qualify for repair coverage. Coverage includes multiples of the same appliance type.

2
Contact Home Service Plus

Call us or log into your online account any time, day or night. You have 24/7 access to a live representative to help you schedule a service appointment.

3
We come to you

A qualified technician will be scheduled to visit your home and complete the covered repair. If an appliance or system cannot be repaired, the technician may recommend replacement.​



 

How Home Service Plus® (HSP) plans can support your home

Here are some ways the Total Repair Plan can offer support for your home's repair needs:

Comprehensive

With coverage for most major appliances, including multiples of the same type, the Total Repair Plan is the broadest repair coverage Home Service Plus offers.

Predictable

The set monthly plan fee can help manage unexpected out-of-pocket costs for covered repairs, with no deductible and no trip charges.

Convenient

You have 24/7 access to a live representative and can schedule service for covered repairs through your online account or by phone.

Trusted

Home Service Plus has provided repair services in Minnesota for decades and schedules qualified technicians for covered repairs.​



Multiple home appliances  
 

Build on your coverage

Additional plans

Customers enrolled in the Total Repair Plan can add optional plans to expand their coverage, including:

Replacement Assistance Plan

When a covered appliance can no longer be repaired, the Replacement Assistance Plan may provide a cash payment toward a new appliance.

Learn about the Replacement Assistance Plan.

Maintenance Plan

The Maintenance Plan includes two seasonal tune-ups each year — one to prepare for the heating season and one to prepare for the cooling season.

Learn about the Maintenance Plan.

HSP tech performing AC maintenance  
 

Maintenance add-ons

Total Repair Plan customers can add individual seasonal tune-up services to their plan for an additional monthly fee:

Service Monthly cost
Furnace tune-up $10.95/month
Boiler tune-up $10.95/month
Fireplace tune-up $10.95/month
Central air conditioner tune-up $10.95/month


Total Repair Plan FAQs

What does the Total Repair Plan cover?
The Total Repair Plan covers most major appliances, including multiples of the same type. Covered appliances include your furnace or boiler, water heater, natural gas fireplace, air conditioner, ductless AC, heat pump, natural gas space heater, oven/range, dishwasher, freestanding freezer, natural gas or propane grill, refrigerator, clothes washer and clothes dryer. See the full list of covered parts for details on ​what is eligible for repair within each appliance.
What does "including multiples" mean?
If you have more than one of the same appliance type — for example, two furnaces or two refrigerators — both are covered under a single Total Repair Plan. Multiples are included in the plan at no additional cost.
Are there any deductibles or trip charges?
No. The Total Repair Plan has no deductible and no trip charges. Labor and parts are covered for eligible repairs.
Can I add the Replacement Assistance Plan?
Yes. The Replacement Assistance Plan is available to customers enrolled in the Total Repair Plan or Basic Repair Plan. When a covered appliance can no longer be repaired, the Replacement Assistance Plan may provide a cash payment toward a new appliance. See the Replacement Assistance Plan page for details.
Do I need to live in a particular area to purchase an HSP plan?
Yes. You can check if your home is inside the service area by entering your ZIP code in our service area lookup tool.
Do I need to be a CenterPoint Energy gas customer to sign up?
No. The Total Repair Plan is available to all homeowners throughout the Twin Cities metro area and many parts of Greater Minnesota, regardless of your gas provider. You can check if your home is inside the service area by entering your ZIP code in our service area lookup tool.
What is the contract term and how does renewal work?
Plans are based on a one-year contract term. At the end of 12 months, your plan automatically renews unless you or Home Service Plus cancel in writing within 30 days of your contract anniversary date.
Can I be enrolled in more than one repair plan?
No. You can enroll in other Home Service Plus plans (including the HSP Replacement Assistance Plan), but you can only be enrolled in one repair plan at a time.​

 

Ready to protect your home's major appliances?