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Service Area : Houston Change
To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information.
The CenterPoint Energy Electric Outage Tracker provides approximate locations of current power outages. If your power goes out our crews will work day and night to get you up and running.
Learn what to do in case of an outage.
Power Alert Service lets you receive alerts - voice, text, email - for each electric account you manage. It's easy to sign up or manage an existing PAS account through My Account.
CenterPoint Energy maintains street lights throughout our electric service area in and around Houston. Please use the map to find and report a street light outage. If you need to report a power outage please call 713-207-2222 or 800-332-7143, or view our Outage Tracker for current electric outage information.
Report electric outages
See a downed power line? Stay at least 35 feet away and call 911 and 713-207-2222.
View Restoration Progress by Service Area
Storm Assessment & Restoration Updates
Our crews have restored power to 890,899 meters since #Harvey began, so now 99 percent of our customers have electricity. Be assured that we won’t stop until power is back on for everyone. We’re committed to keeping you safe and informed about our outage and restoration efforts.
What you need to know:
Download Storm Safety Tips
Contact with power lines is dangerous, and CenterPoint Energy cares about your safety. These tips will help you work and play safely outdoors and indoors.
CenterPoint Energy’s control over each factor may vary greatly. For example, we have more control over how we build/strengthen our grid than the number of outages caused by severe storms and lightning. Learn more about
power reliability and
how electricty gets delivered to you.
CenterPoint Energy's VP of Power Delivery Services and Manager of Distribution Control answer common questions following major outages.
, you have the power to choose a natural gas supplier.
Click “Continue” to see your options.
Or, “Cancel” to learn more about CenterPoint Energy.