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  1. Home
  2. Our Operations: Home Service Plus
  3. Products
  4. Heating & Cooling
  5. Water Heaters
  1. Heating & Cooling

Power-vent and direct-vent natural gas and electric water heater installs in Minneapolis-St. Paul

family comfort at home  

Replacing a water heater is a job you really want to get right, as you’ll be using it virtually every day. 

CenterPoint Energy’s Home Service Plus (HSP) makes water heater replacement and installation affordable, convenient and worry-free. We offer a friendly and professional sales process, on-bill financing options and strong warranties for added peace of mind.


How we offer you the best value on a new water heater

Here’s how HSP delivers the best water heating replacement experience possible:

  • Expertise: Selecting the best water heater for your home means factoring in cost, capacity, basement space and layout, your typical water usage, unit performance and more. We help you navigate all these variables to choose a water heater that fits the bill.
  • How big should my water heater be?

    We help you size your new model based on the number of people in your house and/or the first-hour rating. Learn more from our water heater sizing guide. 


  • Flexibility: We help make this purchase possible by offering qualified customers numerous payment and financing options. 
  • Craftsmanship: Our Ruud water heaters feature durable brass drain valves, instead of unreliable plastic, as well as the advanced EverKleen Self Cleaning System.
  • Warranty: We back our water heater installations with industry-leading warranties of up to 12 years on select high-efficiency water heaters. This includes fully covered tank replacement labor, if necessary, at no cost to you (for in-scope work).
  • Confidence: Enjoy peace of mind with your purchase by working with a brand trusted by Minnesotans for over 80 years.
  • Installation guarantee: 24-hour installation guarantee* or receive $100 off your installation.

Request in-home consultati​on

or call 612-342-4610



Receive the best gas or electric water heater for your home

Gas water heaters are grouped primarily by how they vent, drawing in air and expelling exhaust flue gasses. Our experts can advise you on which kind is right for your home, but here’s a brief look at the main types:

  • Atmospheric: Also called “standard,” this is the most common type of water heater that comprises mainly entry-level units. It uses the principle of hot air rising to exhaust flue gas out of the home through a vertical metal duct.
  • Power-vent: This model uses a blower fan to push exhaust through the vent, necessitating an electrical outlet near the water heater. 
  • Direct-vent: Because this type uses special coaxial venting to push and pull outdoor air in and out of your unit, it can be vented through the side of your home.
  • Powered direct-vent: This type combines features of the power- and direct-vent models, using a blower to suck in air from outside the house and to push exhaust back out. 

The other major variable you’ll see when gas water heater shopping is tank versus tankless (also called demand) water heaters. The former utilizes a large storage tank of heated water, while the latter uses a heat exchanger at the outlet point to heat the water instantaneously. Tankless gas water heaters can be either power-vent or direct-vent style.

We also offer electric water heaters, which require no ventilation, making their installation a simple process. Electric water heaters are extremely cost-effective and also come in tankless versions for instant hot water. 


Explore your water heater options


High-efficient water heaters


Another option to consider with your water heater purchase is energy efficiency. Whether natural gas or electric, high-efficient water heaters such as ENERGY STAR-rated units can generate significant energy savings for you over their lifetime. 

Other benefits of energy-efficient gas water heaters include quick recovery times, compact design for saving space and a diverse selection of configurations to fit any home, from new construction to remodels.  


Take advantage of high-efficient gas water heater rebates

Another benefit of energy-efficient gas water heaters is the potential for rebates with your purchase. CenterPoint Energy customers can earn up to a $250.00 rebate on qualifying models.


Find water heater rebates

Water heater FAQs

How long will my new water heater last?

The Department of Energy puts the life of storage water heaters at 10-15 years, and tankless water heaters at more than 20 years. 


What are my payment options?

We have several convenient financing options available. We accept most major credit cards. You don’t have to be a CenterPoint Energy gas customer or Repair Plan customer to buy, but if you are a customer, your payments can be conveniently added onto your existing bill.


Find more answers to your questions.



Water heater maintenance tune-ups from HSP

Water heaters should be serviced at least once per year to prevent the buildup of sediment and to ensure your energy-efficient unit is functioning as efficiently as it’s capable of doing. With the Home Service Plus Maintenance Plan, you’ll get that annual tune-up, along with cleaning and tune-ups for several other major home systems. 


See how HSP maintenance works

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​Trusted, local professionals in Minnesota

When you let Home Service Plus handle your energy-efficient gas water heater purchase and/or replacement, you get a high-performing system installed by a hard-working team. We are Minnesota’s largest service provider of major appliance repair, replacement and maintenance. 

Our technicians are highly trained and pre-screened, ready to provide friendly and professional service. They will get you set up with a water heater that can deliver all the hot water you need at a price you can afford. 


Request in-home consultati​on

or call 612-342-4610​


FurnacesBoilersGas Fireplace InsertsWater HeatersWater SoftenersCentral Air ConditionersDuctless Air Conditioners

Request Product Information

or call 

612-342-4610

Benefits of Natural Gas Water Heaters:

  • Quick recovery: Natural gas water heaters heat twice as fast as electric, so you have hot water every time you need it.
  • Lower operating costs: Annual gas savings with a gas water heater vs. an electric water heater is 42%*
  • Excellent safety record: Natural gas water heaters have been safely providing hot water in more than a million Minnesota homes for years.
  • Compact design: Save space by using a compact natural gas water heater rather than a larger electric model.
  • Installation options: There is a natural gas water heater for every situation, whether you are building a new home or remodeling.

*Using a three year residential average gas price of $1.06 per Therm and three year average electricity price of $0.91 per KWh - as of November 2008.

Our team wants you to feel great about your new or replacement water heater, and that starts with an in-home consultation from one of our water heater sales experts. Contact our team today to setup an in-home consultation where you can learn more about proper sizing, efficiency, and total costs of a new water heater.

Types of Gas Water Heaters

Here are the types of Ruud natural gas water heaters available at Home Service Plus, starting with the most basic unit.

Atmospheric-vent Natural Gas Water Heater

Atmospheric-vent water heaters are the standard type of gas water heaters, which have served millions of homeowners for years. They use room air for combustion and exhaust and an exhaust chimney is installed to a draft hood that sits slightly above the tank. These water heaters use 'gravity' (rising warm air) to exhaust combustion by-products and are vented through the roof. Often the exhaust vent is connected to the furnace vent and they share the same chimney.

    ✔ Compact unit design
    ✔ Quick recovery
    ✔ Low operating costs
    ✔ High efficiency
    ✔ Environmentally friendly

Power-vent Natural Gas Water Heater

Power-vent water heaters are the same as the atmospheric models, but with a reengineered exhaust system. The exhaust vent is made from PVC plastic rather than metal, has a blower installed to assist the expulsion of combustion by-products, and can be vented through either the roof or a sidewall.

    ✔ Compact unit design
    ✔ Quick recovery
    ✔ Low operating costs
    ✔ High efficiency
    ✔ Environmentally friendly
    ✔ Flexible installation*

* Requires no chimney, chase or flue. Because of the power-assisted exhaust, it can be placed up to 40' from where it is vented through a sidewall, which makes it easy to fit within even cramped equipment rooms.

Direct-vent Natural Gas Water Heater

Direct-vent water heaters use no room air at all. Instead, the heater uses a 'gravity' system to pull in outside air for combustion and to exhaust combustion by-products. These units can be vented through a sidewall and operate independently of other exhaust systems in the house.

    ✔ Compact unit design
    ✔ Quick recovery
    ✔ Low operating costs
    ✔ High efficiency
    ✔ Environmentally friendly
    ✔ Great for tight construction

Powered direct-vent Natural Gas Water Heater

A hybrid, this model combines the features of power- and direct-vent models. Only outside air for both combustion and exhaust is used, with a blower built into the exhaust flue of the water heater unit. Because of the power-assisted exhaust, the unit can be placed up to 40 feet from a sidewall. It uses PVC plastic pipe as a venting material.

    ✔ Compact unit design
    ✔ Quick recovery
    ✔ Low operating costs
    ✔ High efficiency
    ✔ Environmentally friendly
    ✔ Flexible installation
    ✔ Perfect for air-tight construction

Condensing Natural Gas Water Heater

Condensing water heaters are a great choice for larger, high water use homes. They are power assisted and are a good choice for tightly constructed homes or when the customer has a high efficiency furnace. They heat up to 129 gallons per hour (GPH) at 90 degrees, compared to 41 GPH for standard water heaters. Condensing natural gas water heaters are a good alternative to tankless water heaters, and provide a high capacity of hot water with less maintenance needed to sustain design efficiency and capacity.

    ✔ Compact unit design
    ✔ Quick recovery
    ✔ Low operating costs
    ✔ High efficiency
    ✔ Environmentally friendly
    ✔ Can achieve 96% thermal efficiency
    ✔ Higher capacity than most water heaters

The water heater sales team at Home Service Plus is ready to help you determine which type of water heater is best for you and your family. For more natural gas water heater product information and to schedule an in-home consultation:

  • Complete our online request form, or
  • Call 612-342-4610 in Minneapolis/St. Paul metro area;
  • Toll-free 877-HSP-1664 in Greater Minnesota.

What Size Water Heater Do I Need?

The industry professionals at Home Service Plus are ready to work with you on sizing recommendations for your new or replacement water heater. Based on things like your household needs, family size, and common water-consuming activities, our sales team will be able to help determine which high efficiency natural gas water heater will work best in your home.

HSP sells and installs 30-, 40-, 50-, and 75-gallon natural gas water heaters. There are two methods for determining the correct water heater size for your home.

Size by Household Needs

This method depends on the number and ages of family members, how you wash dishes and clothes, and the number of bathrooms in your home. Looking at the chart below, the needs of a two-person family with one bathroom and one clothes washer should be adequately met with a 30-gallon water heater, whereas larger families and homes hsould opt for a larger water heater unit.

  • For every additional bathroom in your home, add 3.5 gallons to the capacity.
  • If you use an automatic dishwasher, add another five gallons to the total.
​Family Size ​Recommended Gallon Capacity
​1-2 people ​30 gallons
​2-3 people ​40 gallons
​3-4 people ​40 gallons
​5+ people ​50 gallons

Size by First-Hour Rating

The second method tells you the amount of hot water the water heater can deliver in one hour.

    1. Determine the hour of the day when you use the most water.
    2. Use the Activity Chart to find the quantity of hot water you use for each activity during that hour.
    3. Add all the quantities for that hour. The total is your first-hour rating.
    4. Choose a water heater with a first-hour rating close to the total amount of hot water you use during the hour you selected. The first-hour rating also includes the recovery rate. This is a combination of how much water is stored in the water heater and how quickly the water heater can heat cold water to the desired temperature.
​Activity ​Hot Water Used
​Clothes washer ​25 to 40 gallons per load
​Dishwasher ​5 to 10 gallons per load
​Hand dishwashing ​3 to 4 gallons
​Tub bath ​15 to 20 gallons
​Shower ​3 gallons per minute
​Bathing an infant ​2gallons
​Shaving ​2 to 3-1/2 gallons
​Shampooing ​5 gallons
​Hand washing ​1 to 2 gallons
​House cleaning ​5 to 12 gallons
​Food preparation ​3 to 6 gallons

*BlueFlame.org Minnesota Blue Flame Gas Association

Still unsure what size you need? No problem. The water-heater experts at HSP will ensure you get the right-sized water heater tank, just call 612-342-4610 or request product info and we'll promptly answer your questions.

How Much Does a Water Heater Cost?

The cost of a gas water heater varies depending on type and size. Our experts will walk you through all of the pricing factors that go into the price of your water heater installation, including installation, haul-away of your old unit, and any other cost factors like city permits or other setup needs.

Atmospheric-vent units start at $1,250, including installation, haul away, and city permits. Power-vent water heaters start at $1,800, installation, haul away, and city permits included.

Water heater prices are a big factor, but quality, size, energy efficiency, rebates, warranties, payment/financing and installation should weigh heavily when you’re deciding what gas water heater to buy. Our team will discuss the right sizing recommendations to find what will work best for you and your family’s home water heating needs.

If you live within HSP’s service area – the Minneapolis/St. Paul metro area and much of greater Minnesota – you can get the following benefits included with the cost of your water heater:

    ✔ High-quality, durable products
    ✔ Industry leading warranties - up to 12 years on select high-efficiency water heaters
    ✔ Peace of mind - trusted by Minnesotans for 80+ years
    ✔ Flexible payment & financing options
    ✔ Rebates & special offers may be available

Get product, pricing and discount info by completing a short form. An expert from Home Service Plus will help you review each of these factors in a free in-home consultation! During your consultation, you can learn more about what determines the price of a new or replacement water heater, reviewing warranties and cost factors like venting, plumbing, unit efficiency, and the possibility of permit updates.

How Long Does a Water Heater Last?

The average life expectancy of a natural gas water heater is about 13 years. With proper water heater maintenance it may last 15 years, but many customers choose to replace their water heater after 12 years and as the water heater unit begins leaking or underperforming.

A broken water heater can discharge as much as 75 gallons of water onto your floor. If it isn’t above a concrete floor pitched toward a floor drain, avoid a big mess and possible water damage by replacing your water heater every 12 years.

Even if water heater replacement snuck up on you, it helps to know that today’s high-efficiency models will lower your energy bills. At Home Service Plus, we even offer flexible payment options and no-cost financing to qualifying customers on different models of high-efficiency natural gas water heaters.

Service Area : Minnesota

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