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Coverage for customer-owned natural gas pipes
Homeowners are responsible for maintaining, repairing, and replacing natural gas pipes that run from the utility's gas meter to the home’s natural gas equipment. When the source of a gas leak or other problem is on a customer’s natural gas pipe or related connections, repair costs can be high.
CenterPoint Energy's Home Service Plus offers you an optional
Pipe Protection Plan for only $5.95 a month. It covers interior, readily accessible, natural gas pipes running from the gas meter to your natural gas appliances.
Benefits of online scheduling
CenterPoint Energy HSP technician will repair problems with your exposed and easily accessible natural gas lines and the connections to your gas appliances – at no charge
Pay $0 on the parts and labor necessary to repair the affected area - and NO LIMITS on covered repairs
Most piping repairs are made the same day and coverage is effective immediately
Repairs performed by
trusted CenterPoint Energy HSP technicians
Avoids extended periods without the use of your appliances (e.g., furnace, water heater, range or clothes dryer)
Avoids the hassle of searching for a reliable company to safely work on natural gas pipe repairs
How do I schedule my service?
You need to be enrolled in My Account to schedule, review or cancel an appointment online.
If you are a new customer and need to register for My Account, you will need your CenterPoint Energy account number from your recent statement.
Register My Account
Homeowner’s responsibility for gas pipes
If you suspect a gas leak, CenterPoint Energy responds immediately, inspecting the area and helping to ensure the public’s safety. If there is a problem with company equipment, CenterPoint Energy fixes it. However, when the source of a leak or other problem is on a customer’s natural gas pipe, the homeowner is responsible for the gas pipe repair.
The Pipe Protection Plan costs just $5.95 a month for one year. Your coverage will automatically renew each year to ensure continued coverage and the cost is conveniently added to your monthly CenterPoint Energy natural gas bill.
Read Pipe Protection Plan
Terms and Conditions for complete coverage, eligibility, and details.
Gas leak safety
As always, if you smell gas or suspect a gas leak, leave the area immediately on foot. Do NOT use your phone, electric switches, computer, or anything that could cause a spark. Go directly to a safe location in a nearby home or building, and then call 911 and CenterPoint Energy at 1-800-296-9815 or 612-372-5050 immediately.
- As your natural gas utility, CenterPoint Energy is responsible for maintaining a safe, reliable natural gas distribution system that serves your home up to and including the meter that measures your natural gas use.
- Homeowner responsibility begins from the meter on. It’s up to you to maintain a safe, reliable gas distribution system within your home and to purchase, maintain, and operate safe, efficient appliances.Home Service Plus, a non-regulated offering of CenterPoint Energy, is one of a wide variety of qualified sources you can choose when you want to purchase home comfort products and services, including repair of customer-owned interior gas pipes.
Enroll in Pipe Protection Plan
Pipe Protection Plans are available to homeowners throughout the Minneapolis/St. Paul, MN metro area and in many parts of Greater Minnesota. To enroll, complete our online
Pipe Protection Plan sign-up form
or call us at