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  1. Home
  2. Our Operations: Electric Utility
  3. Storm Center
  1. Our Operations: Electric Utility

 

 

Storm Center

Storm Center

Keeping you informed....before, during and after the storm.

Winter Storm Enzo Recent News

  • Jan. 21, 2025 - CenterPoint Energy Winter Storm Enzo Update: More than 99.9 percent of customers continue to have power across Greater Houston area; Crews continuing to respond to scattered customer outages and prepare for coldest overnight temperatures of the year
  • Jan. 21, 2025 - CenterPoint Storm Update: 99.9 percent of customers have power as historic Winter Storm Enzo continues to impact Greater Houston area
  • Jan. 20, 2025 - CenterPoint Energy activates Emergency Operations Center as it prepares to respond to Winter Storm Enzo across the Greater Houston area
  • Jan. 20, 2025 - CenterPoint Energy Prepared to Respond to Impacts of Winter Storm Enzo for Gas Customers in Louisiana
  • Jan. 20, 2025 - Winter Storm Enzo poised to impact Gulf Coast and Greater Houston area; CenterPoint Energy crews and additional mutual aid workers mobilized and ready to respond
  • Jan. 18, 2025 - CenterPoint Energy mobilizes to respond to winter storm projected to impact the Greater Houston area​
  • Jan. 17, 2025 - As weather models start to align toward freezing​​ precipitation and ERCOT issues Weather Watch, CenterPoint Energy continues preparations and secures additional mutual aid support​
  • Jan. 17, 2025 - Even with evolving winter weather forecasts, CenterPoint Energy continues deploying its cold weather readiness plan for electric and gas systems and will actively monitor and prepare for the situation over the holiday weekend
  • Jan. 15, 2025 - CenterPoint readies for second major cold snap of 2025 and is deploying its cold weather readiness plan
​Comunicados de prensa en español

​Your winter energy guide

We encourage you to be prepared for the unexpected drops in temperature with an emergency supply kit. Stay prepared by buidling your own supply kit. Stay prepared by building your own supply kit with these recommendations.

Emergency supply and safety tips (PDF)
Vea consejos para el clima invernal (PDF)

Visit our Ready for Winter page ​for more general energy-saving and safety tips.​
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​​​​Quick links
icons-electric-bolt  View and report outag​​es​
icons-natural gas flame  Natural gas emergencies


Hurricane Nicholas: Restoration Update

Your safety is our priority. See a downed power line? Stay at least 35 feet away and 713-207-2222.

Power outages: Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures, and to ensure the safe and reliable delivery of electricity and natural gas.

Scam alert

Learn how to spot utility scams​​ and what to do if you believe that you have been contacted by a criminal impersonating a CenterPoint Energy representative. Learn more ​​​​​​​​​​​​​​​​​​​

 

 

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Your safety is important 

View the below tips to stay safe during a storm.

electric safety icon

View electric
safety tips

Downed Power Lines: Stay at least 35 feet away!
Always assume downed lines/wires are live and potentially dangerous if contacted.

View more safety tips
natural gas safety icon

View natural gas
safety tips

Know What's Below,
Call 811 Before You Dig.

Dig smart, whether you are planning to do it yourself or hire a professional!

View more safety tips
flood safety icon

View flood
safety tips

​Avoid Standing Water.
It may carry an electrical current from downed power lines​.

View more safety tips

 

 


Your Safety is Important 

View the below tips to stay safe during a storm.

electric safety icon

View Electric
Safety Tips

Downed Power Lines: Stay Away!
Always assume downed lines/wires are live and potentially dangerous if contacted.

View more safety tips
natural gas safety icon

View Natural Gas
Safety Tips

Know What's Below,
Call 811 Before You Dig.

Dig smart, whether you are planning to do it yourself or hire a professional!

View more safety tips
flood safety icon

View Flood
Safety Tips

​Avoid Standing Water.
It may carry an electrical current from downed power lines​.

View more safety tips


 

 

 


What is Power Alert Service?


Power Alert Service let's you receive alerts - voice, text, email – for each electric account you manage. It’s easy to sign up or manage your existing PAS account with My Account online access.

Sign up today!


 

 

​​ Power Restoration

Understand factors affecting reliability

  • Systematic Power Restoration
  • Strength of the electrical grid
  • Intelligent-grid monitoring (identifying potential outages)
  • Weather (storms and lightning)
  • Trees/vegetation (affecting overhead lines)
  • Damage from people/vehicles/animals
  • Accuracy of peak-usage predictions
  • Rerouting electricity when problems arise
CenterPoint Energy’s control over each factor may vary greatly. For example, we have more control over how we build/strengthen our grid than the number of outages caused by severe storms and lightning. Learn more about power reliability and how electricty gets delivered to you.

​




Additional resources

  • How to build a hurricane kit
  • RxOpen
  • American Red Cross
  • Salvation Army

Service Area : Houston

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