Electric outage center
Power Alert Service
Power Alert Service lets you receive alerts - voice, text, email - for each electric account you manage. It's easy to sign up or manage an existing PAS account through My Account.
Sign up for Power Alert Service
Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures and to ensure the safe and reliable delivery of electricity and natural gas. Learn more about power restoration, electric reliability and how electricity gets delivered to you.
View Storm Center
CenterPoint Energy maintains street lights throughout our electric service area in and around Houston. Please use the map to find and report a street light outage. If you need to report a power outage please call 713-207-2222 or 800-332-7143, or view our Outage Tracker for current electric outage information.
Report streetlight outage
Report electric outages
See a downed power line? Stay at least 35 feet away and call 911 and 713-207-2222.