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Service Area : Houston Change
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See a downed power line? Stay at least 35 feet away and call 713-207-2222.
The CenterPoint Energy Outage Tracker provides customers the ability to view outages and estimated times of restoration within CenterPoint’s Greater Houston area electric service territory.
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Power Alert Service let's you receive alerts - voice, text, email – for each electric account you manage. It’s easy to sign up or manage your existing PAS account with My Account online access.
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CenterPoint Energy maintains street lights throughout our electric service area in and around Houston. Please use the map to find and report a street light outage. If you need to report a power outage please call 713-207-2222 or 800-332-7143, or view our Outage Tracker for current electric outage information.
Our smart meters keep us informed of outages when they happen. View our Outage Tracker for current electric outage information and if you still need to report a power outage you can submit your information online.
Report electric outages
Contact with power lines is dangerous, and CenterPoint Energy cares about your safety. These tips will help you work and play safely outdoors and indoors.
Remember, if you encounter downed power lines, stay at least 35 feet away and report them by calling 713-207-2222.
View safety tips
Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures and to ensure the safe and reliable delivery of electricity and natural gas. Learn more about power restoration, electric reliability and how electricity gets delivered to you.
View Storm Center
CenterPoint Energy’s control over each factor may vary greatly. For example, we have more control over how we build/strengthen our grid than the number of outages caused by severe storms and lightning. Learn more about power reliability and how electricty gets delivered to you.
Popular program helps drive goal of reducing electric demand by 3 MW in 2018.
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