CenterPoint Energy reports natural gas outage for customers in Texas City area
2015-08-14T05:00:00Z

Houston – August 14, 2015 - CenterPoint Energy is experiencing a natural gas outage in the Texas City area that is affecting about 700 customers.
 
“Safety is our number one priority as we work to restore natural gas service,” said Randall Sanders, district director for CenterPoint Energy. “We have begun the process this afternoon of turning off the flow of gas to each customer’s natural gas meter; our goal is to have each meter turned off by later this evening.
 
“We will then work to ensure that the natural gas distribution lines are clear of air. Once the lines are clear, our certified service technicians will begin performing a series of safety checks to ensure there is no risk involved in restoring gas service. To perform these inspections, CenterPoint Energy service technicians will need to enter each home or business; we expect this process to begin late tonight and continue throughout the day tomorrow. We have also brought in technicians from other parts of our service territory to assist in restoring gas service”
 
“There is no need to call us as we make our initial assessments,” Sanders added. “We anticipate restoring service to most customers by end of day tomorrow. At this time, no action is required on the part of the customer. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions.”

For safety reasons, the company urges customers not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts​.

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CenterPoint Energy reports third quarter 2018 earnings of $0.35 per diluted share; $0.39 earnings per diluted share on a guidance basis, excluding impacts associated with the pending merger with Vectren

Houston - Nov. 8, 2018 - CenterPoint Energy, Inc. (NYSE: CNP) today reported net income available to common shareholders of $153 million, or $0.35 per diluted share, for the third quarter of 2018, compared with $169 million, or $0.39 per diluted share for the third quarter of 2017. On a guidance basis, and excluding impacts associated with the pending merger with Vectren, third quarter 2018 earnings were $0.39 per diluted share, consisting of $0.25 from utility operations and $0.14 from midstream investments. Third quarter 2017 earnings on a guidance basis were $0.38 per diluted share, consisting of $0.28 from utility operations and $0.10 from midstream investments.

Operating income for the third quarter of 2018 was $226 million, compared with $297 million in the third quarter of 2017. For the third quarter of 2017 operating income was increased and other income decreased by $18 million in accordance with the retrospective adoption earlier this year of the accounting standard for compensation-retirement benefits (ASU 2017-07).  Equity income from midstream investments was $81 million for the third quarter of 2018, compared with $68 million for the third quarter of 2017.

"Our businesses performed well this quarter, in line with our expectations, and we remain on track to achieve the high end of our EPS guidance range," said Scott M. Prochazka, president and chief executive officer of CenterPoint Energy. "In addition, the remaining approvals required for our pending merger with Vectren are on schedule, and we expect the transaction to be completed in the first quarter of 2019."

Business Segments

Electric Transmission & Distribution

The electric transmission & distribution segment reported operating income of $227 million for the third quarter of 2018, consisting of $214 million from the regulated electric transmission & distribution utility operations (TDU) and $13 million related to securitization bonds. Operating income for the third quarter of 2017 was $254 million, consisting of $236 million from the TDU and $18 million related to securitization bonds.

Operating income for the TDU benefited primarily from rate relief, customer growth and higher equity return related to the annual true-up of transition charges. These benefits were more than offset by higher operation and maintenance expenses, lower revenues reflecting the lower federal income tax rate due to the Tax Cuts and Jobs Act (TCJA), and higher depreciation and amortization expense.

The retrospective adoption of ASU 2017-07 resulted in an increase to TDU operating income and a corresponding decrease to other income of $7 million for the third quarter of 2017. 

Natural Gas Distribution

The natural gas distribution segment reported operating income of $3 million for the third quarter of 2018, compared with $25 million for the third quarter of 2017. Operating income benefited from rate relief and weather and usage, driven by the timing of a decoupling mechanism in Minnesota. These increases were more than offset by higher operation and maintenance expenses, higher depreciation and amortization expense and lower revenues reflecting the lower federal income tax rate due to the TCJA.

The retrospective adoption of ASU 2017-07 resulted in an increase to natural gas distribution operating income and a corresponding decrease to other income of $5 million for the third quarter of 2017.

Energy Services

The energy services segment reported an operating loss of $9 million for the third quarter of 2018, which included a mark-to-market gain of $1 million, compared with operating income of $7 million for the third quarter of 2017, which included a mark-to-market gain of $2 million.  Excluding mark-to-market adjustments, the operating loss was $10 million for the third quarter of 2018 compared with operating income of $5 million for the third quarter of 2017. Operating income decreased due to lower margin, resulting from reduced opportunities to optimize natural gas supply costs and timing impacts related to natural gas storage activity, and higher operation and maintenance expense. Energy Services remain on track to achieve their core operating income target of $70 - $80 million for 2018.

Midstream Investments

The midstream investments segment reported $81 million of equity income for the third quarter of 2018, compared with $68 million in the third quarter of 2017. 

Other Operations

The other operations segment reported operating income of $5 million for the third quarter of 2018, compared with operating income of $11 million in the third quarter of 2017.  This decrease is primarily due to costs related to the pending merger with Vectren.

Earnings Outlook

CenterPoint Energy anticipates achieving the high end of the $1.50 - $1.60 EPS guidance range for 2018, excluding impacts associated with the pending merger with Vectren.  These impacts include integration planning and transaction-related fees and expenses.  In addition, the company has issued $5.2 billion of debt and equity securities to fund the pending merger with Vectren.  Therefore, 2018 is expected to have higher net interest expense and a higher common stock share count, the effects of which are not included in the 2018 EPS guidance range set forth above.  This guidance is inclusive of Enable's 2018 net income guidance.  The guidance range assumes ownership of 54.0 percent of the common units representing limited partner interests in Enable Midstream and includes the amortization of CenterPoint Energy's basis differential in Enable Midstream and effective tax rates.  CenterPoint Energy does not include other potential Enable Midstream impacts on guidance, such as any changes in accounting standards or unusual items. 

The guidance range considers utility operations performance to date and certain significant variables that may impact earnings, such as weather, throughput, commodity prices, effective tax rates, financing activities (other than those to fund the pending merger with Vectren), and regulatory and judicial proceedings to include regulatory action as a result of recent tax reform legislation.

Utility operations EPS includes all earnings except those related to Midstream Investments (utility operations EPS includes the Enable Series A Preferred Units).

In providing this guidance, CenterPoint Energy uses a non-GAAP measure of adjusted diluted earnings per share that does not consider other potential impacts, such as changes in accounting standards or unusual items, earnings or losses from the change in the value of the ZENS securities and the related stocks, or the timing effects of mark-to-market accounting in the company's energy services business.  CenterPoint Energy's guidance does not currently reflect impacts associated with the pending merger with Vectren.

Filing of Form 10-Q for CenterPoint Energy, Inc.

Today, CenterPoint Energy, Inc. filed with the Securities and Exchange Commission (SEC) its Quarterly Report on Form 10-Q for the period ended September 30, 2018. A copy of that report is available on the company's website, under the Investors section. Other filings the company makes with the SEC and certain documents relating to its corporate governance can also be found under the Investors section. 

Webcast of Earnings Conference Call

CenterPoint Energy's management will host an earnings conference call on Thursday, November 8, 2018, at 10:00 a.m. Central time/11:00 a.m. Eastern time. Interested parties may listen to a live audio broadcast of the conference call on the company's website under the Investors section. A replay of the call can be accessed approximately two hours after the completion of the call and will be archived on the website for at least one year.

 

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas. The company also owns 54.0 percent of the common units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp. Enable Midstream Partners owns, operates and develops natural gas and crude oil infrastructure assets. With more than 8,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, go to www.CenterPointEnergy.com.

This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties.  Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future earnings, and future financial performance and results of operations, including, but not limited to earnings guidance, targeted dividend growth rate and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release.

Risks Related to CenterPoint Energy

Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the performance of Enable Midstream Partners, LP (Enable), the amount of cash distributions CenterPoint Energy receives from Enable, Enable's ability to redeem the Series A Preferred Units in certain circumstances and the value of CenterPoint Energy's interest in Enable, and factors that may have a material impact on such performance, cash distributions and value, including factors such as: (A) competitive conditions in the midstream industry, and actions taken by Enable's customers and competitors, including the extent and timing of the entry of additional competition in the markets served by Enable; (B) the timing and extent of changes in the supply of natural gas and associated commodity prices, particularly prices of natural gas and natural gas liquids (NGLs), the competitive effects of the available pipeline capacity in the regions served by Enable, and the effects of geographic and seasonal commodity price differentials, including the effects of these circumstances on re-contracting available capacity on Enable's interstate pipelines; (C) the demand for crude oil, natural gas, NGLs and transportation and storage services; (D) environmental and other governmental regulations, including the availability of drilling permits and the regulation of hydraulic fracturing; (E) recording of non-cash goodwill, long-lived asset or other than temporary impairment charges by or related to Enable; (F) changes in tax status; (G) access to debt and equity capital; and (H) the availability and prices of raw materials and services for current and future construction projects; (2) industrial, commercial and residential growth in CenterPoint Energy's service territories and changes in market demand, including the demand for CenterPoint Energy's non-rate regulated products and services and effects of energy efficiency measures and demographic patterns; (3) timely and appropriate rate actions that allow recovery of costs and a reasonable return on investment; (4) future economic conditions in regional and national markets and their effect on sales, prices and costs; (5) weather variations and other natural phenomena, including the impact of severe weather events on operations and capital; (6) state and federal legislative and regulatory actions or developments affecting various aspects of CenterPoint Energy's and Enable's businesses, including, among others, energy deregulation or re-regulation, pipeline integrity and safety and changes in regulation and legislation pertaining to trade, health care, finance and actions regarding the rates charged by our regulated businesses; (7) CenterPoint Energy's expected timing, likelihood and benefits of completion of CenterPoint Energy's pending merger with Vectren Corporation (Vectren), including the timing, receipt and terms and conditions of any required approvals by regulatory agencies that could reduce anticipated benefits or cause the parties to delay or abandon the pending transactions, as well as the ability to successfully integrate the businesses and realize anticipated benefits and the risk that the credit ratings of the combined company or its subsidiaries may be different from what CenterPoint Energy expects; (8) tax legislation, including the effects of the comprehensive tax reform legislation informally referred to as the Tax Cuts and Jobs Act (which includes any potential changes to interest deductibility) and uncertainties involving state commissions' and local municipalities' regulatory requirements and determinations regarding the treatment of excess deferred income taxes and CenterPoint Energy's rates; (9) CenterPoint Energy's ability to mitigate weather impacts through normalization or rate mechanisms, and the effectiveness of such mechanisms; (10) the timing and extent of changes in commodity prices, particularly natural gas, and the effects of geographic and seasonal commodity price differentials; (11) actions by credit rating agencies, including any potential downgrades to credit ratings; (12) changes in interest rates and their impact on CenterPoint Energy's costs of borrowing and the valuation of its pension benefit obligation; (13) problems with regulatory approval, construction, implementation of necessary technology or other issues with respect to major capital projects that result in delays or in cost overruns that cannot be recouped in rates; (14) local, state and federal legislative and regulatory actions or developments relating to the environment, including those related to global climate change; (15) the impact of unplanned facility outages; (16) any direct or indirect effects on CenterPoint Energy's or Enable's facilities, operations and financial condition resulting from terrorism, cyber-attacks, data security breaches or other attempts to disrupt CenterPoint Energy's businesses or the businesses of third parties, or other catastrophic events such as fires, earthquakes, explosions, leaks, floods, droughts, hurricanes, pandemic health events or other occurrences; (17) CenterPoint Energy's ability to invest planned capital and the timely recovery of CenterPoint Energy's investments; (18) CenterPoint Energy's ability to control operation and maintenance costs; (19) the sufficiency of CenterPoint Energy's insurance coverage, including availability, cost, coverage and terms and ability to recover claims; (20) the investment performance of CenterPoint Energy's pension and postretirement benefit plans; (21) commercial bank and financial market conditions, CenterPoint Energy's access to capital, the cost of such capital, and the results of CenterPoint Energy's financing and refinancing efforts, including availability of funds in the debt capital markets; (22) changes in rates of inflation; (23) inability of various counterparties to meet their obligations to CenterPoint Energy; (24) non-payment for CenterPoint Energy's services due to financial distress of its customers; (25) the extent and effectiveness of CenterPoint Energy's risk management and hedging activities, including but not limited to, its financial and weather hedges and commodity risk management activities; (26) timely and appropriate regulatory actions, which include actions allowing securitization, for any future hurricanes or natural disasters or other recovery of costs, including costs associated with Hurricane Harvey; (27) CenterPoint Energy's or Enable's potential business strategies and strategic initiatives, including restructurings, joint ventures and acquisitions or dispositions of assets or businesses (including a reduction of interests in Enable, if any, whether through CenterPoint Energy's decision to sell all or a portion of the Enable common units it owns in the public equity markets or otherwise, subject to certain limitations), which CenterPoint Energy cannot assure will be completed or will have the anticipated benefits to CenterPoint Energy or Enable; (28) acquisition and merger activities involving CenterPoint Energy or its competitors, including the ability to successfully complete merger, acquisition or divestiture plans; (29) CenterPoint Energy's or Enable's ability to recruit, effectively transition and retain management and key employees and maintain good labor relations; (30) the outcome of litigation; (31) the ability of retail electric providers (REPs), including REP affiliates of NRG and Vistra Energy Corp., formerly known as TCEH Corp., to satisfy their obligations to CenterPoint Energy and its subsidiaries; (32) the ability of GenOn Energy, Inc. (formerly known as RRI Energy, Inc., Reliant Energy and RRI), a wholly-owned subsidiary of NRG Energy, Inc. (NRG), and its subsidiaries, currently the subject of bankruptcy proceedings, to satisfy their obligations to CenterPoint Energy, including indemnity obligations, which may be contested by GenOn; (33) changes in technology, particularly with respect to efficient battery storage or the emergence or growth of new, developing or alternative sources of generation; (34) the timing and outcome of any audits, disputes and other proceedings related to taxes; (35) the effective tax rates; (36) the effect of changes in and application of accounting standards and pronouncements; and (37) other factors discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2017, CenterPoint Energy's Quarterly Report on Form 10-Q for the quarters ended March 31, 2018, June 30, 2018 and September 30, 2018 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

Risks Related to the Merger

Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the risk that CenterPoint Energy or Vectren may be unable to obtain regulatory approvals required for the proposed transactions, or that required regulatory approvals or agreements with other parties interested therein may delay the proposed transactions or may be subject to or impose adverse conditions or costs, (2) the occurrence of any event, change or other circumstances that could give rise to the termination of the proposed transactions or could otherwise cause the failure of the proposed transactions to close, (3) the risk that a condition to the closing of the proposed transactions may not be satisfied, (4) the outcome of any legal proceedings, regulatory proceedings or enforcement matters that may be instituted relating to the proposed transactions, (5) the receipt of an unsolicited offer from another party to acquire assets or capital stock of Vectren that could interfere with the proposed transactions, (6) the timing to consummate the proposed transactions, (7) the costs incurred to consummate the proposed transactions, (8) the possibility that the expected cost savings, synergies or other value creation from the proposed transactions will not be realized, or will not be realized within the expected time period, (9) the risk that the companies may not realize fair values from properties that may be required to be sold in connection with the merger, (10) the credit ratings of the companies following the proposed transactions, (11) disruption from the proposed transactions making it more difficult to maintain relationships with customers, employees, regulators or suppliers, and (12) the diversion of management time and attention on the proposed transactions.

Use of Non-GAAP Financial Measures by CenterPoint Energy in Providing Guidance

In addition to presenting its financial results in accordance with generally accepted accounting principles (GAAP), including presentation of net income and diluted earnings per share, CenterPoint Energy also provides guidance based on adjusted net income and adjusted diluted earnings per share, which are non-GAAP financial measures. Generally, a non-GAAP financial measure is a numerical measure of a company's historical or future financial performance that excludes or includes amounts that are not normally excluded or included in the most directly comparable GAAP financial measure. CenterPoint Energy's adjusted net income and adjusted diluted earnings per share calculation excludes from net income and diluted earnings per share, respectively, the impact of ZENS and related securities and mark-to-market gains or losses resulting from the company's Energy Services business. CenterPoint Energy's guidance does not currently reflect impacts associated with the pending merger with Vectren. CenterPoint Energy is unable to present a quantitative reconciliation of forward looking adjusted net income and adjusted diluted earnings per share because changes in the value of ZENS and related securities and mark-to-market gains or losses resulting from the company's Energy Services business are not estimable.

Management evaluates the company's financial performance in part based on adjusted net income and adjusted diluted earnings per share. We believe that presenting these non-GAAP financial measures enhances an investor's understanding of CenterPoint Energy's overall financial performance by providing them with an additional meaningful and relevant comparison of current and anticipated future results across periods. The adjustments made in these non-GAAP financial measures exclude items that Management believes does not most accurately reflect the company's fundamental business performance. These excluded items are reflected in the reconciliation tables of this news release, where applicable. CenterPoint Energy's adjusted net income and adjusted diluted earnings per share non-GAAP financial measures should be considered as a supplement to, and not as a substitute for, or superior to, net income and diluted earnings per share, which respectively are the most directly comparable GAAP financial measures. These non-GAAP financial measures also may be different than non-GAAP financial measures used by other companies.

 

CenterPoint Energy declares third quarter common stock dividend of $0.2775 and Series B Preferred Stock dividend of $11.6667

Houston – Oct. 23, 2018 – CenterPoint Energy, Inc.'s (NYSE: CNP) board of directors today declared dividends on shares of its common stock and Series B Mandatory Convertible Preferred Stock for the third quarter of 2018.

Common Stock Dividend

The company's board of directors declared a regular quarterly cash dividend of $0.2775 per share of common stock payable on Dec. 13, 2018, to shareholders of record as of the close of business on Nov. 15, 2018.

Series B Preferred Stock Dividend

The company's board of directors declared a regular quarterly cash dividend of $11.6667 per share on its 7.00% Series B Mandatory Convertible Preferred Stock payable on Dec. 1, 2018, to shareholders of record as of the close of business on Nov. 15, 2018. This equates to $0.5833 per depositary share (NYSE: CNPPRB), each of which represents a 1/20th interest in a share of the Series B Mandatory Convertible Preferred Stock.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas. The company also owns 54.0 percent of the common units representing limited partner interests in Enable Midstream Partners, a publicly traded master limited partnership it jointly controls with OGE Energy Corp. Enable Midstream Partners owns, operates and develops natural gas and crude oil infrastructure assets. With more than 8,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, please visit www.CenterPointEnergy.com.

CenterPoint Energy celebrates ENERGY STAR Day

Houston – Oct. 23, 2018 – Today, on ENERGY STAR Day, CenterPoint Energy celebrates its continued commitment to assist customers in reducing energy usage through several energy efficiency and incentive programs to customers, including the High Efficiency Homes (HEH) Program for new homes and Agencies in Action (AIA) Program for income-eligible homes.

  • Agencies in Action: CenterPoint Energy partners with area community agencies and non-profits by providing whole-house energy efficiency upgrades.
  • Hard to Reach: Pays higher incentives to contractors and service companies for the installation of energy efficiency retrofit projects for the homes of income qualified customers.
  • Multi-family Direct Install: Installs energy-efficient lighting and other measures at no cost to the tenant, property owner or developer.
  • Affordable Single Family: Pays incentives for nonprofits who build new ENERGY STAR homes for lower-income families.
  • Hard to Reach Water and Space Heating: Pays incentives to developers for water heating above federal efficiency standards.  

The total greenhouse gas emission reduction produced from the kilowatt hours of 6,638,571 saved by the programs is equivalent to more than 12 million miles driven by an average passenger vehicle or enough electricity to support an additional 533 homes for one year.

"We're proud to celebrate ENERGY STAR Day and help our customers save money," said Daniel Dippon, director of Electric Energy Efficiency and Business Development for CenterPoint Energy. "Our single-family residential programs help customers reduce energy usage through energy-efficient measures in both new and existing homes in our service territory."

This year, CenterPoint Energy received the 2018 ENERGY STAR® Partner of the Year Sustained Excellence Award for the 13th straight year – the longest consecutive winner of any electric utility. This award recognized CenterPoint Energy's continued leadership and superior contributions to ENERGY STAR through its HEH Program.

The HEH Program promotes the construction and certification of high efficiency homes that achieve the ENERGY STAR label as well as other high-performance homes. This voluntary program provides financial incentives and other types of assistance to production and custom homebuilders who commit to construct energy-efficient homes within the CenterPoint Energy electric service territory. In 2017, CenterPoint Energy's HEH Program incentivized 3,100 ENERGY STAR homes, which reduced electricity load and consumption by 4.6 megawatts and 14,466 megawatt hours, reducing equivalent emissions of 1,162 homes' electricity usage for one year. Since 2001, CenterPoint Energy's HEH Program has incentivized 104,000 ENERGY STAR certified homes.

The AIA Program promotes weatherization of existing income-eligible houses for homeowners who under most circumstances are energy inefficient due to a lack of financial resources. CenterPoint Energy assists these homeowners by implementing several energy efficient measures at no charge that generate energy savings while reducing energy bills for these homeowners. In 2017, CenterPoint Energy's AIA Program supported more than 200 qualified homes with new heating, ventilation and air conditioning (HVAC) systems, ENERGY STAR refrigerators, attic and wall insulation, efficient light-emitting diode (LED) light bulbs, and water savings measures, which reduced electricity load and consumption by 155 kilowatts and 221,650 kilowatt hours. Since 2001, CenterPoint Energy's AIA Program has incentivized more than 3,400 qualified low-income homes.

For more information, please visit the Energy Efficiency Programs page on CenterPoint Energy's website.

CenterPoint Energy linemen head east to help with aftermath of Hurricane Michael

Houston – Oct. 10, 2018 – This morning, more than 100 CenterPoint Energy linemen, contractors and support personnel departed for Florida to assist Gulf Power with anticipated power outages resulting from Hurricane Michael.

Crews are expected to arrive to their destination on Thursday and will work 12- to 16-hour days restoring power. "Our thoughts are with those in the path of Hurricane Michael," said Steve Greenley, vice president of Distribution Operations for CenterPoint Energy. "Once the storm has passed, our dedicated team will work to restore service as safely and quickly as possible."

CenterPoint Energy is also sending transmission crews to help with repairs. "Our transmission crews will help repair high-voltage power lines so electricity can be distributed to homes and businesses in the impacted areas," said Martin Narendorf, vice president of High Voltage Operations for CenterPoint Energy.

CenterPoint Energy is part of electric utility mutual assistance programs which provide access to thousands of linemen and tree trimmers from around the country to lend a hand during widespread power outage emergencies. Over the years, CenterPoint Energy crews have restored power to hundreds of thousands of customers throughout the country who were left in the dark following hurricanes, ice storms, tornadoes and severe thunderstorms.

For updates, follow CenterPoint Energy on Facebook and Twitter.

CenterPoint Energy provides important flood safety tips

Minneapolis – Oct. 09, 2018 – With flooding expected in parts of Minnesota, CenterPoint Energy reminds residents of some important natural gas safety tips.

Before a flood:

  • Do not turn off natural gas at the meter. The gas meter should be left on to maintain proper pressure in the gas piping within the house and to prevent water from entering the lines should flooding occur.
  • If a customer wishes to discontinue gas service, the gas should be turned off at each appliance.

After a flood:

  • If your home was flooded and your natural gas meter was underwater, call CenterPoint Energy to schedule an inspection. The meter may need to be replaced.
  • Have flooded appliances inspected by a qualified technician, like HSP before operating the equipment.  This includes outdoor gas appliances such as pool heaters, gas grills and gaslights.
  • If your home did not flood and your natural gas is turned off at the meter, call CenterPoint Energy to reconnect service.
    • Be alert for leaking gas as you return to your home or business. If you smell gas, leave the area immediately on foot and tell others to do the same.
    • Do not turn the lights on or off, smoke, strike a match, use a cell phone or operate anything that may cause a spark, including a flashlight or driving your car.
    • Do not attempt to turn natural gas valves on or off.
    • Once safely away from the area, call the 24 hours emergency gas leak hot line number 1-800-296-9815 and 911 to report the location and description of the leak.

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. The company serves more than five million metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. The company also owns 54.0 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly traded master limited partnership it jointly controls with OGE Energy Corp. Enable Midstream Partners, LP owns, operates and develops natural gas and crude oil infrastructure assets. With more than 8,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. The utility also operates a non-regulated business in Minnesota called Home Service Plus®.  For more information, please visit CenterPointEnergy.com.