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CenterPoint Energy’s 2026 Greater Houston Resiliency Initiative (GHRI) first quarter milestones bring strengthened reliability and resiliency to Greater Houston electric customers and communities

​HOUSTON, April 17, 2026 – Today, CenterPoint Energy announced key first quarter progress in achieving its 2026 milestones for the company's Greater Houston Resiliency Initiative (GHRI), a multi-year effort to strengthen resiliency and improve reliability for its 2.9 million electric customers and help build the most resilient coastal grid in the nation.

Building upon the historic GHRI progress achieved to date, in the first quarter of 2026, CenterPoint has installed 10,000+ storm resilient poles, cleared 1,600+ miles of higher-risk vegetation, completed 99 miles of power line undergrounding, and hardened 220+ miles of power lines. With these reliability improvements, CenterPoint is well on its way to achieving its 2026 GHRI goals, which include: installing 35,000 stronger, storm-resilient poles, clearing high-risk vegetation from 8,000 miles of power lines and hardening 500 transmission structures against storms. By the end of 2026, these infrastructure improvements are expected to improve day-to-day reliability for customers, reduce the impact of storm-related outages and save customers from experiencing over 50 million outage minutes this year.

“We are proud of the progress made in 2025 which helped deliver more than 100 million fewer outage minutes when compared to 2024, and we are determined to make even more progress in 2026 as we work toward our defining goal: building the nation's most resilient coastal grid. To date, we are ahead of schedule in making critical 2026 GHRI improvements, and we will continue to build the stronger, smarter infrastructure necessary to further improve systemwide reliability and strengthen resiliency, reducing the likelihood and impact of outages for our customers," said Nathan Brownell, CenterPoint's Vice President of Resilience and Capital Delivery.

2026 GHRI: key resiliency actions & goals
Throughout 2026, all across the greater Houston area, CenterPoint will be undertaking a series of GHRI-related actions to improve resiliency for its customers. Among the actions include:​

2026 GHRI Actions​​

Launch of Community Progress Tracker
To help keep CenterPoint's 2.9 million Greater Houston-area customers better informed about the GHRI reliability and resiliency actions taken since 2024, the company recently launched the Community Progress Tracker, a new web-based map that provides direct access for customers to track progress on infrastructure improvements in their neighborhood. As part of its ongoing commitment to the community, CenterPoint will also be hosting a series of community meetings to share more information on 2026 GHRI actions, as well as engage directly with customers on how to further improve their service.

For more information about GHRI and CenterPoint's actions to strengthen the system on behalf of its customers, visit CenterPointEnergy.com/TakingAction.

About CenterPoint Energy, Inc. 

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.
​​

2026-04-17T11:00:00Z
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CenterPoint Energy expands affordability efforts with no-cost smart thermostats to help southwestern Indiana customers

​​EVANSVILLE, Ind. – April 16, 2026 – As part of its continued focus on customer affordability, CenterPoint Energy customers can lower their energy usage by ordering a smart thermostat at no cost through the company's Online Energy Efficiency Store, with eligible rebates applied automatically at checkout.

How smart thermostats help customers save
Smart thermostats give customers more control over their cooling and heating by allowing them to:

  • Set schedules based on daily and weekly routines
  • Adjust temperatures remotely
  • Track cooling and heating activity to identify ways to save

“Our customers have told us managing energy costs is their top priority. That is why we are focused on helping them take control of their energy use and lower their bills," said Mike Roeder, President of CenterPoint Energy Indiana. “A smart thermostat is one of the most practical steps a customer can take to start saving, and it's one of the many ways we're working to help customers manage their energy costs."

According to the U.S. Environmental Protection Agency, ENERGY STAR certified smart thermostats save an average of 8% on cooling and heating costs annually.

Customers can also monitor their overall energy use through CenterPoint's mobile app, available for free in the Apple App Store and Google Play Store, to identify usage patterns and find additional ways to save.

Bill credits through Smart Cycle
CenterPoint Indiana Electric customers who have a smart thermostat can take an additional step to lower their bills by enrolling in Smart Cycle, a voluntary program that provides bill credits while helping support grid reliability during periods of high demand.

Enrolled customers can earn:

  • A one-time $75 credit after registering​
  • A $7.50 monthly bill credit across the nine-month season from March through November ($67.50 total)

That’s up to $142.50 in potential first-year savings per device, on top of the cooling and heating savings a smart thermostat provides.

Customers can check eligibility and enroll at CenterPointEnergy.com/SmartCycle.

Additional offerings through the Online Energy Efficiency Store
The Online Energy Efficiency Store offers customers multiple ways to reduce energy costs. The store also offers discounted LED lighting and water-saving fixtures. For a limited time, customers who purchase a qualifying dehumidifier will receive a free tabletop air purifier while supplies last.

Customers can browse all available products and seasonal deals at CenterPointEnergy.com/Shop.

Continued focus on customer affordability
CenterPoint's Online Energy Efficiency Store, launched in November 2024, is one of several resources available to help customers manage energy costs. Since announcing its initial Community Affordability Actions in October 2025, the company has continued to expand programs and bill management tools for southwestern Indiana customers.

Those additional resources are available through the Resource Hub at CenterPointEnergy.com/ResourceHub.

2026-04-16T05:00:00Z
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Local governmental agencies and first responder organizations within CenterPoint Energy’s footprint encouraged to apply for a Community Safety Grant

​EVANSVILLE, Ind. – April 9, 2026 – Local governmental agencies across CenterPoint Energy's service areas in Indiana, Minnesota, Ohio and Texas are invited to apply for the company's annual Community Safety Grant Program. Grants support local safety equipment and safety‑related projects that aim to make a meaningful difference within the communities the company serves. Applications are now open online through April 30, 2026.

CenterPoint awards grants of up to $2,500 to eligible local governmental agencies to support community safety needs within its service areas. Since launching the program in 2003, CenterPoint has awarded approximately $3.5 million in grants to help fund nearly 1,700 safety projects, supporting communities in enhancing public safety and wellbeing.

“At CenterPoint, safety is our top core value, and this drives every effort we take for the customers and communities we are privileged to serve. We know that safer communities are stronger communities, and that's why we appreciate being able to give back to enhance the safety of the locations where we live and work," said Jesus Soto, CenterPoint's Chief Operating Officer. “Through our Community Safety Grant Program, we're proud to support our local governmental agencies, emergency responders and local officials who work every day to improve the health and safety of our neighbors across the communities we serve."

Community Safety Grants have enabled a wide range of projects to enhance public safety, including installing public automated external defibrillators (AEDs), upgrading emergency communication equipment, purchasing personal protective equipment for first responders, enhancing a community's disaster preparedness efforts and purchasing utility locating devices.

Each community CenterPoint serves that is interested in this program should submit a grant application with information outlining a community safety project and how grant funding would help address that need.

To learn more about CenterPoint's commitment to the communities it serves and to apply for a Community Safety Grant, visit CenterPointEnergy.com/Community.  

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​

2026-04-09T05:00:00Z
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Local governmental agencies and first responder organizations within CenterPoint Energy’s footprint encouraged to apply for a Community Safety Grant

Approximately $3.5 million has been awarded to support nearly 1,700 safety projects since grant program launched​

MINNEAPOLIS – April 8, 2026 – Local governmental agencies across CenterPoint Energy's service areas in Indiana, Minnesota, Ohio and Texas are invited to apply for the company's annual Community Safety Grant Program. Grants support local safety equipment and safety‑related projects that aim to make a meaningful difference within the communities the company serves. Applications are now open online through April 30, 2026.

CenterPoint awards grants of up to $2,500 to eligible local governmental agencies to support community safety needs within its service areas. Since launching the program in 2003, CenterPoint has awarded approximately $3.5 million in grants to help fund nearly 1,700 safety projects, supporting communities in enhancing public safety and wellbeing.

“At CenterPoint, safety is our top core value, and this drives every effort we take for the customers and communities we are privileged to serve. We know that safer communities are stronger communities, and that's why we appreciate being able to give back to enhance the safety of the locations where we live and work," said Jesus Soto, CenterPoint's Chief Operating Officer. “Through our Community Safety Grant Program, we're proud to support our local governmental agencies, emergency responders and local officials who work every day to improve the health and safety of our neighbors across the communities we serve."

Community Safety Grants have enabled a wide range of projects to enhance public safety, including installing public automated external defibrillators (AEDs), upgrading emergency communication equipment, purchasing personal protective equipment for first responders, enhancing a community's disaster preparedness efforts and purchasing utility locating devices.

Each community CenterPoint serves that is interested in this program should submit a grant application with information outlining a community safety project and how grant funding would help address that need.

To learn more about CenterPoint's commitment to the communities it serves and to apply for a Community Safety Grant, visit CenterPointEnergy.com/Community.  

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​​

2026-04-08T05:00:00Z
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Local governmental agencies and first responder organizations within CenterPoint Energy’s footprint encouraged to apply for a Community Safety Grant

Approximately $3.5 million has been awarded to support nearly 1,700 safety projects since grant program launched

DAYTON, Ohio – April 8, 2026 – Local governmental agencies across CenterPoint Energy's service areas in Indiana, Minnesota, Ohio and Texas are invited to apply for the company's annual Community Safety Grant Program. Grants support local safety equipment and safety‑related projects that aim to make a meaningful difference within the communities the company serves. Applications are now open online through April 30, 2026.

CenterPoint awards grants of up to $2,500 to eligible local governmental agencies to support community safety needs within its service areas. Since launching the program in 2003, CenterPoint has awarded approximately $3.5 million in grants to help fund nearly 1,700 safety projects, supporting communities in enhancing public safety and wellbeing.

“At CenterPoint, safety is our top core value, and this drives every effort we take for the customers and communities we are privileged to serve. We know that safer communities are stronger communities, and that's why we appreciate being able to give back to enhance the safety of the locations where we live and work," said Jesus Soto, CenterPoint's Chief Operating Officer. “Through our Community Safety Grant Program, we're proud to support our local governmental agencies, emergency responders and local officials who work every day to improve the health and safety of our neighbors across the communities we serve."

Community Safety Grants have enabled a wide range of projects to enhance public safety, including installing public automated external defibrillators (AEDs), upgrading emergency communication equipment, purchasing personal protective equipment for first responders, enhancing a community's disaster preparedness efforts and purchasing utility locating devices.

Each community CenterPoint serves that is interested in this program should submit a grant application with information outlining a community safety project and how grant funding would help address that need.

To learn more about CenterPoint's commitment to the communities it serves and to apply for a Community Safety Grant, visit CenterPointEnergy.com/Community.  

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​​

2026-04-08T05:00:00Z
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CenterPoint Energy delivering on Affordability Actions for southwestern Indiana customers six months after initial commitments

​EVANSVILLE, Ind. – April 6, 2026 – CenterPoint Energy made a public commitment to prioritize affordability for its southwestern Indiana customers in October 2025. Six months later, the company has delivered a series of actions to reduce bill impacts, launch new customer programs, improve billing transparency and bring support directly into the community.

“Our customers and stakeholders have made one thing clear: affordability continues to be the top priority for many households and businesses. We've been laser-focused on delivering on that pledge to help lessen bill impacts, and we're not finished," said Mike Roeder, President of CenterPoint Energy Indiana. “Every program we launch, every event we hold and every tool we build is part of the same commitment we made last fall. We'll continue working alongside our customers and stakeholders to prioritize affordability while delivering the reliable energy southwestern Indiana depends on."

Community Affordability Actions
In October 2025, CenterPoint announced an initial series of Community Affordability Actions designed to prioritize customer affordability while balancing the future energy needs of southwestern Indiana, including:

  • Keeping electric base rates stable by targeting any rate change below or near the rate of inflation through 2027.
  • Cancelling nearly $1 billion in previously approved projects that had become non-economical, an action that equates to savings for residential customers of approximately $18 per month of avoided costs through 2027.
  • Continuing to support regional growth that benefits customers, including jobs, tax base and economic development for southwestern Indiana.

Community Energy Improvement Fund
In October 2025, the CenterPoint Energy Foundation announced the Community Energy Improvement Fund, a $5 million commitment to support weatherization, energy efficiency and cost-saving programs and local economic development efforts across the Evansville region:

Community Connect
CenterPoint hosted five initial Community Connect events across southwestern Indiana in November 2025 as part of its commitment to listen to customer feedback, highlight local energy improvements and address customer priorities:

  • In 2026, the company expanded the program, hosting five events so far this year and connecting more than 150 customers and community members with one-on-one account assistance, information on available programs and direct access to local CenterPoint teams.
  • For the first time in years, CenterPoint welcomed customers back into CenterPoint Energy Plaza in Downtown Evansville for in-person support.
  • CenterPoint is on track to host more than 30 Community Connect events throughout 2026, meeting customers in their neighborhoods, workplaces and community gathering spaces.

The next Community Connect event will be held at the CenterPoint Energy Plaza, 211 NW Riverside Dr., Evansville, on Wednesday, April 8.
 
Tools and resources
CenterPoint has introduced and expanded tools and resources to help customers better understand and manage their energy use and bills:

  • A redesigned electric bill format that breaks monthly charges into four clear categories, with definitions printed directly on each bill
  • An expanded Customer Resource Hub bringing billing tools, payment options, energy efficiency programs and financial assistance resources together in one place
  • The TimeWise pilot, a new voluntary time-of-use pricing program approved by the Indiana Utility Regulatory Commission that allows participating customers to save by shifting energy use to lower-cost hours
  • New customer protections through the Indiana Electric rate case settlement, including annual late-fee waivers upon request, reduced reconnection fees and safeguards for medically vulnerable customers

What's ahead
CenterPoint is pursuing additional steps to further reduce bill impacts for customers:

  • Working with stakeholders to attract large load customers to southwest Indiana to help lower bills
  • Developing new tools such as weekly personalized energy use updates to help customers manage consumption
  • Initiating a proceeding later this year to combine the rates of its two Indiana natural gas service territories to benefit southwestern Indiana customers

Customers looking for help managing energy costs can visit CenterPointEnergy.com/ResourceHub or call 1-800-227-1376. Upcoming Community Connect dates and locations are available at CenterPointEnergy.com/CommunityConnect.​

2026-04-06T05:00:00Z
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CenterPoint Energy reports improved electric reliability, fewer outages in southwestern Indiana heading into peak storm season

Customers experienced fewer outages, shorter outage durations and fewer repeat outages in 2025 compared to 2024

EVANSVILLE, Ind. – April 3, 2026 – CenterPoint Energy's Indiana electric system is entering peak storm season with improved reliability across several key performance measures. In 2025, customers experienced fewer outages, shorter outage times and fewer repeat outages compared to the prior year, reflecting years of infrastructure investments to strengthen the electric grid serving the region's approximately 154,000 electric customers.

CenterPoint measures reliability using industry-standard benchmarks, the same measures used by electric utilities across the country to track performance. In 2024, those measures placed CenterPoint's Indiana electric system among the top-performing utilities nationally, including the lowest system average outage duration among Indiana utilities, a top-25% ranking nationwide for fewest customers experiencing repeat outages and a top-half ranking for outage frequency and duration.

In 2025, the company further improved on key measures, including:

  • Fewer outages: The average number of outages customers experienced dropped by nearly 10% compared to 2024, continuing a trend of year-over-year improvement since 2022.
  • Shorter outages: When outages did occur, the system's average duration decreased by 14%, meaning power was restored sooner for customers across the service territory.
  • Fewer repeat outages: The number of customers who experienced four or more outages in a year dropped by 10%, driven by a targeted program that identifies areas with repeated outages and prioritizes improvements.

Additionally, outage minutes attributed to equipment failure have dropped 57% since 2019 as the company has continued to replace and upgrade infrastructure through its grid modernization program.

 “Our customers count on reliable electric service, and that's what we're focused on delivering. The system serving southwestern Indiana is well-positioned heading into peak storm season," said Mike Roeder, President of CenterPoint Energy Indiana.

Preparing for storm season
CenterPoint encourages customers to take steps to prepare for severe weather:

  • Bookmark the Outage Tracker: Provides real-time outage conditions across southwestern Indiana by county and ZIP code
  • Sign up for Power Alert Service: CenterPoint's Power Alert Service sends outage notifications by text, email or phone, including estimated restoration times and updates.
  • Prepare an emergency kit: Keep flashlights, extra batteries, a portable phone charger, a first aid kit, essential medications and a multi-day supply of water and non-perishable food in an accessible location.
  • Stay safe around downed power lines: Stay at least 35 feet away from downed power lines and assume they are energized. Never touch a downed line or anything in contact with it. If a power line falls on your vehicle, stay inside. To report a downed line, call 911 and CenterPoint.

More resources and tips can be found at CenterPointEnergy.com/ActionCenter.

Ongoing commitment to customers 
CenterPoint's prudent investments in reliability are part of a broader commitment to southwestern Indiana customers that includes prioritizing affordability. Over the past year, the company has taken a series of actions to manage costs for customers, including cancelling nearly $1 billion in generation projects that were no longer economical, saving residential customers approximately $18 per month in avoided costs through 2027. 

In October 2025, CenterPoint launched an initial series of Community Affordability Actions, including the CenterPoint Energy Foundation's $5 million Community Energy Improvement Fund. Since then, the company has introduced additional bill management tools and programs for southwestern Indiana customers and customer protections as part of the Indiana Electric rate case settlement, such as annual late fee waivers upon request, reduced reconnection fees and additional safeguards for medically vulnerable customers. The company expects to announce additional customer resources in the coming weeks.

2026-04-03T05:00:00Z
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With Spring in full swing, CenterPoint Energy urges everyone to remember that April is National Safe Digging Month and to contact 811 before digging to avoid striking underground utilities

​INDIANA — April 2, 2026 — With spring in full swing and outdoor projects underway, CenterPoint Energy reminds customers and community members that April is National Safe Digging Month. No matter the size of the project, always call 811 before digging to help protect yourself, your neighbors, and underground utilities. This includes projects like building or repairing a fence, planting trees, installing a deck, placing a mailbox, or laying a patio. Customers and community members should contact 811 at least three business days (excluding weekends and holidays) before starting work to have underground utilities located at no cost.

“No matter the project depth or size, if you're in the yard or garden, it's important to have underground utilities located and marked before starting any outdoor home improvement project. Even shallow digging can be a potential safety risk if you don't know what is below the surface. A hit utility line can result in a safety incident or loss of utility service." said Gregg Maurer, Vice President of CenterPoint's Indiana Gas business. “By taking the easy and no-cost step to contact 811 before digging, our customers and community members are taking an important action in helping keep themselves, their loved ones and communities safe."

In 2025, CenterPoint's buried natural gas infrastructure in Indiana was damaged over 900 times by digging projects. About 200 of those incidents involved projects that did not contact 811 to have utility lines marked before digging. State laws require safe digging practices to help prevent damage to underground natural gas, electric, communications, water and sewer lines. Digging without knowing what's below can lead to serious injuries including death as well as service disruptions, fines and costly repairs.

Know what's below! Steps to dig safely
To prevent damage and stay safe, CenterPoint urges customers to follow these steps before starting any digging project:

  • Plan ahead! Contact 811 at least three business days before starting, no matter the project size or depth.
  • Make the request early in the week for weekend projects.
  • Confirm all utility lines are marked before beginning work. .
  • Adjust plans if needed. Relocate projects that are too close to marked utility lines.
  • If using a contractor, verify they have contacted 811 before beginning work.

Smell natural gas? Act fast!
If a natural gas line is struck outside of a home or business, customers are reminded to do the following:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint at 800-227-1376.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Don't try to repair a natural gas leak. Leave all repairs to a qualified technician.

Visit 811BeforeYouDig.com to learn more about the process to have underground utility lines located and marked. For more natural gas safety information, visit CenterPointEnergy.com/Safety. 

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​

2026-04-02T05:00:00Z
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CenterPoint Energy prepares some Indiana Electric customers for billing changes under new state law

​EVANSVILLE, Ind. – April 1, 2026 – CenterPoint Energy is preparing some southwestern Indiana customers for changes to its Budget Billing program, driven by requirements in a new state law. Beginning this summer, the program will be known as Levelized Billing.

What's changing
Under House Enrolled Act (HEA) 1002, CenterPoint Indiana Electric customers who are eligible and have applied for the state's Low-Income Home Energy Assistance Program (LIHEAP) will be automatically placed on the new Levelized Billing plan. Levelized Billing spreads estimated annual electricity costs into 12 consistent monthly payments. Here's what customers need to know:

  • Automatic enrollment begins July 1, 2026
  • Applies to the electric portion of customers' bill
  • Payment amounts are recalculated twice a year to help customers maintain more predictable monthly bills
  • Customers can opt out at any time, before or after enrollment

“We've made the commitment to our customers to communicate often, with transparency, about information concerning their CenterPoint service. We want to make sure customers understand what's changing and know what options are available to them," said Mike Roeder, President of CenterPoint Energy Indiana. “Levelized Billing is one tool that can help manage energy costs, but it's not the only one. We have resources available right now to help."

How to opt out
Those eligible customers who prefer standard billing can opt out any time through the following:

The next Community Connect event will be held at the CenterPoint Energy Plaza, 211 NW Riverside Dr., Evansville, on April 8. For a full schedule of upcoming events, visit CenterPointEnergy.com/CommunityConnect.

Resources to help manage energy costs
CenterPoint Energy offers several programs and tools for southwestern Indiana customers:

  • Smart Cycle: Bill credits for customers who participate in the voluntary demand response program during peak summer months
  • Free Home Energy Assessments: A technician visits your home to identify savings opportunities and install efficiency upgrades on the spot
  • Online Energy Efficiency Store: Instant rebates on smart thermostats, weatherization products and energy-efficient lighting

Customers looking for help managing energy costs with these and other resources can visit CenterPointEnergy.com/ResourceHub.

Ongoing commitment to affordability

In October 2025, CenterPoint launched its initial series of Community Affordability Actions, including a commitment to keeping electric rates stable through 2027 and the CenterPoint Energy Foundation's $5 million Community Energy Improvement Fund. Since then, the company has introduced additional bill management tools, expanded customer support programs and implemented additional protections as part of the Indiana Electric rate case settlement – such as annual late-fee waivers upon request, reduced reconnection fees and safeguards for medically vulnerable customers.​

2026-04-01T05:00:00Z
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With Spring in full swing, CenterPoint Energy urges everyone to remember that April is National Safe Digging Month and to contact 811 before digging to avoid striking underground utilities

​MINNESOTA — April 1, 2026 — With spring in full swing and outdoor projects underway, CenterPoint Energy reminds customers and community members that April is National Safe Digging Month. No matter the size of the project, always call 811 before digging to help protect yourself, your neighbors, and underground utilities. This includes projects like building or repairing a fence, planting trees, installing a deck, placing a mailbox, or laying a patio. Customers and community members should contact 811 at least three business days (excluding weekends and holidays) before starting work to have underground utilities located at no cost.

“No matter the project depth or size, if you're in the yard or garden, it's important to have underground utilities located and marked before starting any outdoor home improvement project. Even shallow digging can be a potential safety risk if you don't know what is below the surface. A hit utility line can result in a safety incident or loss of utility service." said Brad Steber, Vice President of CenterPoint's Minnesota Gas business. “By taking the easy and no-cost step to contact 811 before digging, our customers and community members are taking an important action in helping keep themselves, their loved ones and communities safe."

In 2025, CenterPoint's buried natural gas infrastructure in Minnesota was damaged over 900 times by digging projects. More than 100 of those incidents involved projects that did not contact 811 to have utility lines marked before digging. State laws require safe digging practices to help prevent damage to underground natural gas, electric, communications, water and sewer lines. Digging without knowing what's below can lead to serious injuries including death as well as service disruptions, fines and costly repairs.

Know what's below! Steps to dig safely
To prevent damage and stay safe, CenterPoint urges customers to follow these steps before starting any digging project:

  • Plan ahead! Contact 811 at least three business days before starting, no matter the project size or depth.
  • Make the request early in the week for weekend projects.
  • Confirm all utility lines are marked before beginning work.
  • Adjust plans if needed. Relocate projects that are too close to marked utility lines.
  • If using a contractor, verify they have contacted 811 before beginning work.

Smell natural gas? Act fast!
If a natural gas line is struck outside of a home or business, customers are reminded to do the following:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint at 612-372-4727 or 800-245-2377.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Don't try to repair a natural gas leak. Leave all repairs to a qualified technician.

Visit 811BeforeYouDig.com to learn more about the process to have underground utility lines located and marked. For more natural gas safety information, visit CenterPointEnergy.com/Safety. 

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​

2026-04-01T11:00:00Z

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