CenterPoint Energy is monitoring Gulf of Mexico weather and preparing for potential tropical system
2024-09-07T05:00:00Z

​Houston – Sept. 7, 2024 – CenterPoint Energy has been closely monitoring weather forecasts and preparing for potential impacts from a Gulf of Mexico tropical system (Invest 91L), which has the potential to make landfall on the Texas coast in the coming days. Greater clarity on the weather situation is expected from the National Hurricane Center tomorrow.

  • CenterPoint has been monitoring tropical developments and preparing this weekend
  • Company is in the process of securing work sites, preparing crews and equipment, and securing additional frontline resources from mutual assistance companies
  • Company's new and improved outage tracker is live with greater functionality
  • Customers in the Greater Houston area, including those who depend on electricity for life-sustaining equipment, are encouraged to begin their planning and preparations as soon as possible​

In preparation for potential severe weather across the Texas coast and Greater Houston area, CenterPoint is in the process of securing work sites, preparing crews and equipment, and securing additional frontline resources from mutual assistance companies. The company is also reminding customers to develop an emergency plan and assemble a storm preparedness kit that includes essential items such as nonperishable food, water, flashlights, batteries, a first aid kit, any necessary medications, a battery-powered radio, and a portable charger for mobile devices. 

“We have a plan to address this potential storm, and we are executing our plan," said Darin Carroll, Senior Vice President, Electric Business. “Although the exact path and intensity of this potential storm are still unclear, we want to assure our customers that we are preparing for impact. We encourage everyone across the Greater Houston area and the larger Gulf Coast region to get their plans in place now for their families, loved ones, homes and businesses."

Carroll added, “Following Hurricane Beryl's devastating impact on the Greater Houston area, we heard the calls for change and to do better, and we have taken the feedback seriously. We are determined to re-earn the trust of the customers and communities we are privileged to serve. While no two storms and their impact are ever alike, we believe our actions since Beryl will help improve our response should this tropical disturbance impact our service territory."

Greater Houston Resiliency Initiative

Across Greater Houston, CenterPoint is taking action now to improve resiliency and help reduce the risk of outages this hurricane season. 

As part of the first phase of its Greater Houston Resiliency Initiative, throughout August CenterPoint crews and contractors installed more than 1,100 stronger and more resilient fiberglass poles, trimmed vegetation along more than 2,000 miles of power lines, and installed more than 300 automation devices in neighborhoods all over Houston. The company's next step is taking the boldest series of resiliency actions in its nearly 160-year history, including additional system hardening, strategic undergrounding, self-healing grid technology, and further enhancements to its outage tracker.

Call to Action: Power Alert Service

Customers should remember that a storm is a powerful force of nature that can cause significant damage and widespread, lengthy electricity outages. Conditions can also change unexpectedly and for the worse.

Customers are encouraged to enroll in Power Alert Service® to receive outage details, estimated restoration times, as available or determined, and customer-specific restoration updates in the event of severe weather. With the option to receive updates via phone call, text or email, Power Alert Service® helps keep customers informed of restoration progress during an outage event. Customers can also find additional resources at CenterPointEnergy.com/StormCenter. 

New and Improved Outage Tracker with Greater Web Resiliency

Within 24 hours of a tropical storm or hurricane exiting our service area, CenterPoint will communicate an estimated time for restoration for the entire system and will update the estimated times of restoration at least daily thereafter. The new and improved Outage Tracker will be used to update individual customers on their expected restoration date as soon as possible after restoration expectations are determined. 

To learn more about Outage Tracker's new features and functionality, watch the demonstration video.

For an in-depth, step-by-step guide to using the Outage Tracker, click here.  

Customers with Critical Needs

Because CenterPoint Energy cannot guarantee an uninterrupted, regular or continuous power supply during a severe weather event, customers who depend on electricity for life-sustaining equipment are encouraged to make alternate arrangements for on-site backup capabilities or other alternatives in the event of loss of electric service. 

During pre-storm preparations and post-storm recovery efforts, CenterPoint urges customers to stay informed of weather conditions and warnings or advisories issued by local authorities by paying close attention to announcements from local news outlets for important information regarding ongoing conditions and recovery efforts. The company also recommends that customers follow these important natural gas and electric safety tips:  ​

Important Safety Reminders

Electric

  • If you experience an electric outage, do not open freezers and refrigerators any more than necessary, as opening these appliances will allow food to thaw more quickly. 
  • Only use a portable generator in a well-ventilated outdoor area and never run it inside your residence or in a garage to avoid carbon monoxide fumes, which can be deadly. 
  • Never connect a portable electric generator directly to your building's electrical system during a power outage; electricity could back feed into the power lines and potentially endanger utility workers, emergency responders or members of the public. 
  • Have your weatherhead, which connects the overhead power line to your home

    or business, checked for damage. Any weatherhead problems will need to be repaired by a licensed electrician prior to service being restored. 
  • Stay away from low-hanging, downed power lines or lines that could be submerged in standing water. Treat downed power lines and damaged electric utility equipment as if they are energized. Report any low-hanging or downed power lines and damaged electric utility equipment to CenterPoint Energy by calling 713-207-2222. 
  • Water poses a potential electric safety threat because it's a good conductor. Always be careful not to touch water, or anything in contact with it, near a downed power line. 
  • Any amount of water, including a puddle, can become energized. If you see a downed power line near water, retreat to a safe distance, then call CenterPoint Energy immediately at 713-207-2222 to report it. 
  • Flood water can be hazardous. Always use extreme care when stepping into flooded areas. Submerged outlets or electrical cords can energize water, even from a distance. 
  • Boats or other vehicles being used in high water can expose you to danger from power lines at their normal height. Be aware and stay away. 
  • If water has risen above the electrical outlets, contact a licensed electrician before turning on the main circuit breaker. 

    Natural Gas 
  • If you smell natural gas — which has a distinctive, strong odor, often compared to rotten eggs or sulfur — leave the area immediately on foot, and tell others to leave, too. Do not turn the lights on or off, smoke, strike a match, use a phone or operate anything that might cause a spark, including a flashlight or a generator. Once safely away from the area, call 911 and CenterPoint Energy, and we will send a trained service technician immediately. 
  • Do not turn off your natural gas at the meter; your natural gas meter should be left on to maintain proper pressure in the natural gas piping within the house and to prevent water from entering the lines should flooding occur. 
  • Natural gas can be turned off at each appliance. Later, to restore natural gas service to an appliance, you may follow the written instructions located on the appliance for re-lighting. If you are unable to locate the instructions or don't feel comfortable re-lighting, call a qualified plumber or technician. 
  • While conducting exterior clean-up and/or repairs, call 811 to locate utility lines prior to digging on your property. 
  • If your home is flooded, call a licensed plumber or a natural gas appliance technician to inspect your appliances prior to requesting a service reconnection. 
  • Be cautious around line workers and give them plenty of room to safely assess damage and make repairs.

As this storm moves toward CenterPoint Energy's electric and natural gas service territories, additional updates will be provided as needed. 
 
For additional information on hurricane preparedness, visit

CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events. The following resources are also available on CenterPoint Energy's dedicated storm page:
  • How you can prepare for a storm
  • How CenterPoint prepares for a storm
  • How CenterPoint restores service following a storm

About CenterPoint Energy, Inc.

As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

​

 Recent News

 

 
Weekend Storm Wrap-up: More than 97% of CenterPoint Energy customers experienced no impacts during weekend storms; Company monitoring forecast for potential midweek severe weather

​HOUSTON – March 8, 2026 – Following a stormy Saturday and Sunday morning in CenterPoint Energy's electric service territory, more than 97% of its 2.9 million customers across the Greater Houston area experienced no impacts to electric service during the weather event. As of 5 p.m., essentially all customers have been restored from the weekend storms. Approximately 83,500 customers have been restored since the storms arrived at 5 p.m. Saturday evening. ​

Northern areas of the company's electric service territory in Cypress, Humble and Katy experienced thunderstorms with heavy rainfall, flooding, and frequent lightning – approximately 15,800 cloud-to-ground lightning strikes were recorded across the Greater Houston area from 12 a.m. on Saturday to 12 p.m. today. The average time to restore customers who experienced storm-related outages was approximately 60 minutes and the vast majority of customers were restored in less than five hours. The company's Emergency Operation Center was activated ahead of the storms, and more than 1,400 frontline workers and contractor crews responded to isolated outages throughout the company's service area.

The company will return to normal operations at 8 p.m.

“We are committed to restoring service safely and as quickly as possible to those remaining customers who experienced power interruptions from the lightning and storms. We know that any outage is one too many for customers, and we won't stop until all customers are restored," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We will continue to quickly address any additional outages that may occur as a result of Sunday's ongoing weather activity."

CenterPoint took the following actions for this weekend's event:

  • Deployed the company's resources: More than 1,400 personnel responded to outages and supported preparedness actions ahead of restoration efforts.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center on Friday and remains ready to respond.
  • ​ Monitored weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams were pre-positioned in areas where storms were forecasted to impact and remain ready to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinated with local officials: The company provided updates to local officials and emergency management partners.

Monitoring mid-week for next wave of potentially severe weather

CenterPoint's Emergency Preparedness and Response and Meteorology teams continue to diligently monitor remaining Sunday storm activity and the potential of another wave of severe weather forecasted for midweek. The company remains positioned to support restoration efforts and respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“For the last several days, our Emergency Preparedness and Response team has been monitoring the potential for another spring storm system that could bring another chance of strong and potentially severe thunderstorms to the area in the middle of the week," said Matt Lanza, CenterPoint's Manager of Meteorology. “Our crews will be fully prepared for the possibility of another round of severe weather this week and stand ready to respond. We will continue to actively monitor for any severe weather and urge our customers to stay alert in anticipation of quickly changing weather conditions."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. 

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CenterPoint Energy continues preparedness actions and positions resources ahead of potential severe weather in the Greater Houston area beginning Saturday afternoon and into Sunday

HOUSTON – March 7, 2026 – CenterPoint Energy's Emergency Operations Center remains activated today as the company continues executing preparedness actions ahead of potential severe weather across the Greater Houston area Saturday afternoon and evening, including scattered showers, thunderstorms and lightning. The company is monitoring forecasts, coordinating with emergency management partners and positioning resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our electric service territory on Saturday, we will continue tracking forecasts and adjusting our response plans. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel continue executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: The company is providing updates to local officials and emergency management partners.

“Our crews are pre-positioned and ready to safely and quickly restore service in the event the forecasted severe weather has an impact on our system," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We are committed to keeping our customers aware and informed, especially during potentially severe weather events. We urge all customers to register for Power Alert Service®, so that if outages from weather occur they can receive restoration updates directly via phone, text and email."​

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • ​ Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

More than 99.8% of CenterPoint Energy customers experienced no impacts during Saturday afternoon and evening storms; Company remains ready to respond to additional storms overnight and Sunday

​HOUSTON – March 7, 2026 – As today's wave of thunderstorms moved through the Greater Houston area, more than 99.8% of CenterPoint Energy's 2.9 million customers experienced no impacts to electric service as a result of this afternoon's severe weather. At the peak of today's storm activity, approximately 11,000 customers were without service. Since 5 p.m., crews have restored approximately 7,000 customers. As of 9:30 p.m., approximately 4,000 customers are currently without power — less than 1% of CenterPoint's 2.9 million electric customers. These numbers may continue to fluctuate as additional storms move through the area overnight and Sunday.​​

Crews have been pre-positioned across the area and are actively restoring customers experiencing outages in the areas most impacted, including northern areas of the company's electric service territory in Cypress, Humble and Katy, which experienced thunderstorms with frequent lightning and heavy rainfall.

The company's Operations Center remains activated as crews respond to outages and continue executing preparedness actions ahead of any weather impacts tomorrow. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to continue supporting restoration efforts and respond to any system impacts safely and as quickly as possible.

“We are committed to getting the lights back on for those customers experiencing outages following today's storms. Our crews are out right now across the Greater Houston area working to safely and quickly restore customers, while also preparing for another round of severe weather tomorrow afternoon," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander.

“As heavy rainfall continues and the threat of flooding remains across the area, we urge customers to stay prepared. We urge customers to stay aware and alert to the dangers of flood waters – and stay away from downed power lines that could be submerged in standing water. If you see a downed power line, stay at least 35 feet away and call us at 713-207-2222 to report."

CenterPoint has taken the following actions:

  • Deployed the company's resources: More than 1,400 personnel are responding to outages and supporting preparedness actions ahead of potential restoration efforts tomorrow.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Continued monitoring of weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams have been pre-positioned in areas where storms are forecasted to impact and remain respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Continued coordination with local officials: The company is providing updates to local officials and emergency management partners.

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​MINNEAPOLIS — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out

of the duct or tube that goes from the appliance to the outdoors.

  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling

costs, take time to caulk areas in and around a home where conditioned air may escape such as
around windows and doors or where warm air could enter.

  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use,

so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot
water use without sacrificing comfort.

  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.


About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.

CenterPoint Energy activates Emergency Operations Center as teams continue monitoring severe weather forecasted across the Greater Houston area this weekend and preparing for potential impacts

​HOUSTON – March 6, 2026 – With the potential for severe weather, scattered showers, thunderstorms and lightning to impact the Greater Houston area from Friday night through Sunday evening, CenterPoint Energy has proactively activated its Emergency Operations Center. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible. ​

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our service territory on Saturday, we will continue tracking forecasts and adjusting our response plans tomorrow and throughout the weekend. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel are executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activating Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company has proactively activated its Emergency Operations Center.​
  • Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: Providing regular updates to local officials and emergency management partners.

“Keeping our customers informed is a top priority, especially during severe weather," said Jesus Soto Jr., CenterPoint Executive Vice President and Chief Operating Officer. “If outages from weather occur, our Outage Tracker is the best way to stay updated with real-time information, including estimated restoration times. We're committed to open communication and working safely and quickly to restore service."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.​