CenterPoint Energy introduces new home repair service program for its natural gas customers in Indiana and Ohio
Customers may purchase optional protection plans designed to help them save money and reduce the inconvenience of urgent home repairs when a breakdown occurs
2022-10-03T05:00:00Z

​Indianapolis, Ind. and Dayton, Ohio – Oct. 3, 2022 – CenterPoint Energy understands that an unexpected home repair can be a big disruption to daily routines and a financial hardship for many of its customers. To help address these concerns, CenterPoint Energy is introducing an optional repair service program to its residential customers in Indiana and Ohio. The program, offered through HomeServe-USA Corp., an independent provider of home repair service solutions, is designed to help customers save money and reduce the inconvenience when they experience an urgent home repair covered by the program.


The HomeServe program utilizes a network of vetted local contractors. Utilization of local contractors not only bolsters the local economy, but it also provides customers with greater peace-of-mind knowing that repairs are performed properly by contractors who are licensed, insured and background-checked.

HomeServe estimates that since 2018 CenterPoint Energy customers in its other service territories have saved more than $30 million in out-of-pocket repair expenses. Approximately 410,000 of CenterPoint Energy's customers use the protection available through this program.

Additionally, HomeServe and CenterPoint Energy's Home Service Plus business are committed to the communities they serve and are pledging $500,000 over the next five years to The Salvation Army in Indiana and the Ohio Salvation Army to support social services that benefit local communities.

"When you have an unexpected repair in your home, it can be costly," said Gregg Knight, Executive Vice President of Customer Transformation and Business Services at CenterPoint Energy. "With this expanded program from HomeServe, CenterPoint Energy customers in Indiana and Ohio can opt into a repair service plan that will make an unexpected home repair less stressful with skilled local technicians ready to serve. This is another way that we are always looking out for our customers." 

Through HomeServe, a leading provider of utility sponsored home service solutions, the program is designed to help provide homeowners with protection against the expense and inconvenience of covered repairs to customer-owned natural gas lines and exterior electrical components that connect to CenterPoint Energy's electric grid and natural gas systems.

Due to normal wear and tear, these repairs to customer-owned equipment can be costly and are not typically covered by basic homeowners' insurance. Plan holders have access to a HomeServe Repair Hotline that is accessible 24-hours-a-day, 365-days-a-year to schedule local, licensed and insured contractors right to their home for repairs. With covered repairs, there are no deductibles or trip charges, and multiple service calls are available up to the benefit amount.

"HomeServe and CenterPoint Energy share a commitment to providing exceptional customer service," said Tom Rusin, CEO of HomeServe North America. "These plans are custom-designed for worry-free home repairs for CenterPoint Energy's customers."

CenterPoint Energy customers will soon receive information in the mail about the new service program from HomeServe. There is no obligation to sign up for it and program participation is voluntary. The mailings will include the CenterPoint Energy logo to indicate that the mailing is legitimate and that there is a program relationship in place between CenterPoint and HomeServe.

For more information about this program please go to www.homeserve.com or https://midwest.centerpointenergy.com/homeservices or call HomeServe toll-free at (833) 397-0314 in Indiana and (833) 397-0313 in Ohio.

 

About CenterPoint Energy
 
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of June 30, 2022, the company owned approximately $35 billion in assets. With approximately 8,900 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

About HomeServe USA
HomeServe USA Corp. (HomeServe) is a customer-focused company that enables utilities and municipalities to educate, protect and advocate for their customers who are faced with home repair emergencies. Serving more than 4.8 million customers across the U.S. and Canada and working through over 1,100 leading municipal and utility partners, HomeServe offers protection for homeowners against the expense and inconvenience of plumbing, electrical, HVAC and other home repair emergencies.

Through its network of skilled, locally based technicians, HomeServe makes a repair or install in a customer's home every 34 seconds. HomeServe is also a leading provider of residential Energy Efficiency Solutions. Over the past twelve months, HomeServe has installed almost $100 million dollars' worth of residential HVAC efficiency upgrades.

HomeServe has an exceptional customer satisfaction rating, is accredited with an A+ grade from the Better Business Bureau and is endorsed by the National League of Cities. For more information about HomeServe, a certified Great Place to Work and Stevie Awards winner for Sales and Service, please go to www.homeserve.com. Connect with HomeServe on Facebook and Twitter @HomeServeUSA and on LinkedIn @HomeServe-USA. For news and information follow on Twitter @HomeServeUSNews.


 Recent News

 

 
CenterPoint Energy continues its resiliency efforts across the 12-county region through its Foundation’s Community Generator Donation Program; Donates trailer generator to the Liberty County Office of Emergency Management

​HOUSTON — June 6, 2025 — Yesterday, at an event in Liberty, Texas, CenterPoint Energy leaders joined local elected officials and community leaders to announce the donation of a trailer generator to the Liberty County Office of Emergency Management as part of the company's Community Generator Donation Program to support local community resiliency. Through this program, the CenterPoint Energy Foundation is donating funds for more than 20 backup generators at key locations throughout its 12-county Greater Houston region, with at least one generator or other support provided for each county.  

The company worked in close collaboration with local Offices of Emergency Management (OEMs) and other county and city leaders to identify the appropriate locations for the donated generators to be able to have the greatest impact and local benefit. 

The Community Generator Donation Program is part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). The backup generators will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation. 

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are donating backup generation to support our partners in Liberty County. The donated generators are each capable of powering an entire large building and will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said Alicia Dixon, CenterPoint's Director of Community Relations. 

These backup generators will provide an additional power supply during major storms and other emergency events that cause outages. Facilities that receive the donated backup generators will be able to better serve their communities during outages, acting as hubs for essential services like medical care, cooling stations, water and food distribution, charging stations for critical devices and other services.  

Working with Community Partners on Locations 
To support local community needs, CenterPoint worked closely with county and city officials and OEMs to identify and select the ideal locations for the donated generators, with local officials ultimately deciding which critical facilities will receive the donations. 

CenterPoint will continue coordinating with local community partners to ensure the backup generators are suitable to meet the specific needs of the critical facilities they have identified.  

 

PHOTO: From L to R: Shelton Mitchell, CenterPoint Service Area Director for Baytown and South Houston; Carlton Porter, CenterPoint Service Area Manager for Baytown; Paul Lock, CenterPoint Director of Local Government Affairs; Jay Knight, Liberty County Judge; Antwyne “AJ" Johnson, Liberty County Emergency Management Coordinator; Alicia Dixon, CenterPoint Director of Community Relations; Madison Gonzalez, Liberty County Deputy Emergency Management Coordinator; William “Billy" Knox, Liberty County Sheriff's Office Chief Deputy; Robert “Bobby" Rader, Liberty County Sheriff

More photos: CNP Digital Asset Mgmt 
 
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of March 31, 2025, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking statements
This news release, as well as the website pages related to the GHRI, includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release or the website pages related to the GHRI, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding the GHRI and longer-term resiliency plans, including effectiveness, timing and related matters, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or the website pages related to the GHRI regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release or the website pages related to the GHRI speaks only as of the date of this release or the date that such statement is made, as applicable. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) business strategies and strategic initiatives, restructurings, joint ventures, acquisitions or dispositions of assets or businesses involving CenterPoint Energy or its industry; (2) CenterPoint Energy's ability to fund and invest planned capital, and the timely recovery of its investments; (3) financial market and general economic conditions; (4) the timing and impact of future regulatory, legislative and political actions or developments; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.
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CenterPoint Energy continues its resiliency efforts across the 12-county region through its Foundation’s Community Generator Donation Program; Donates backup generator to the Richard and Meg Weekley Community Center

​HOUSTON — June 6, 2025 — Yesterday, at an announcement in Cypress, Texas with elected officials and community leaders, CenterPoint Energy leaders announced the donation of a backup generator to the Richard and Meg Weekley Community Center as part of its Community Generator Donation Program to support local community resiliency. Through this program, the CenterPoint Energy Foundation is donating funds for more than 20 backup generators at key locations throughout its 12-county Greater Houston region, with at least one generator or other support provided for each county.  

The company worked in close collaboration with local Offices of Emergency Management (OEMs) and other county and city leaders to identify the appropriate locations for the donated generators to be able to have the greatest impact and local benefit. 

The Community Generator Donation Program is part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). The backup generators will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation. 

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are donating backup generation to support our partners here in Harris County Precinct 4. These donated generators are each capable of powering an entire large building and will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said Jason Ryan, CenterPoint's Executive Vice President of Regulatory Services at Government Affairs.

The backup generators will provide an additional power supply during major storms and other emergency events that cause outages. Facilities that receive the donated backup generators will be able to better serve their communities during outages, acting as hubs for essential services like medical care, cooling stations, water and food distribution, charging stations for critical devices and other services.  

Working with Community Partners on Locations 
To support local community needs, CenterPoint worked closely with county and city officials and OEMs to identify and select the ideal locations for the donated generators, with local officials ultimately deciding which critical facilities will receive the donations. 

“Hurricane season is here, and in Harris County we know it's not a matter of if the next big storm will hit, but when. My Precinct 4 team and I work year-round to ensure we can deliver resources effectively and efficiently in the aftermath of disaster. This new backup generator at Weekley Community Center will significantly enhance our extreme weather resilience. Thanks to the power of partners like CenterPoint, we stand ready to serve our community before, during, and after any storm," said Harris County Precinct 4 Commissioner Lesley Briones.

CenterPoint will continue coordinating with local community partners to ensure the backup generators are suitable to meet the specific needs of the critical facilities they have identified.  

 

PHOTO: From L to R: Michelle Hundley, CenterPoint Local Government Relations Manager; Jason Ryan, CenterPoint Executive Vice President of Regulatory Services at Government Affairs; Lesley Briones, Harris County Precinct 4 Commissioner; Johnnie Johnson, CenterPoint Service Area Director for Cypress and Katy; Jeffery Ledet, CenterPoint Service Area Manager for Cypress
 
More photos: CNP Digital Asset Mgmt 
 
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of March 31, 2025, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking statements
This news release, as well as the website pages related to the GHRI, includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release or the website pages related to the GHRI, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding the GHRI and longer-term resiliency plans, including effectiveness, timing and related matters, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or the website pages related to the GHRI regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release or the website pages related to the GHRI speaks only as of the date of this release or the date that such statement is made, as applicable. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) business strategies and strategic initiatives, restructurings, joint ventures, acquisitions or dispositions of assets or businesses involving CenterPoint Energy or its industry; (2) CenterPoint Energy's ability to fund and invest planned capital, and the timely recovery of its investments; (3) financial market and general economic conditions; (4) the timing and impact of future regulatory, legislative and political actions or developments; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.​


CenterPoint Energy reminds customers, contractors and community members to dial 811 before digging or starting outdoor projects
​​HOUSTON – June 5, 2025 – CenterPoint Energy is reminding everyone to contact 811 before starting any outdoor digging project. Anyone planning to dig — including gardening, building or repairing a fence, planting trees, installing a deck, placing a mailbox or laying a patio — should contact 811 at least three business days (excluding weekends and holidays) before starting their project. 811 is a free service that community members can use to have utility lines located and marked.

According to the Common Ground Alliance, a member-driven association of nearly 3,800 damage prevention professionals in the underground utility industry, utility lines are damaged every few minutes because digging occurred prior to contacting 811. In 2024 alone, CenterPoint experienced more than 3,100 natural gas line damages within its service territory because 811 was not contacted before digging.

“As temperatures continue to warm up, our customers and community members are working on more outdoor projects around their homes. While they take advantage of the warmer temperatures, we want to remind everyone of the importance of having utilities located and marked prior to digging. By contacting 811, everyone takes a critical first step in helping keep themselves, their loved ones and communities safe," said Al Payton, CenterPoint's Vice President of Safety and Technical Training. “No matter how shallow or minor a project, everyone can help prevent safety incidents and loss of utility service for their communities by contacting 811 to have underground utility lines located and marked."

Safe digging practices are required by state laws and help prevent damage to underground natural gas, electric, communications, water and sewer lines. Utility lines can be buried as shallow as inches below the surface. Digging without knowing the approximate location of underground utilities can result in serious injury, including death, as well as service disruptions, fines and costly repairs.

Safe digging steps
To prevent damage and stay safe, CenterPoint urges everyone to follow these steps before any digging project:

  • Plan ahead! Contact 811 at least three business days before starting work.
  • Make the request early in the week for weekend projects.
  • Confirm all utility lines are marked before beginning work.
  • Adjust plans if needed. Relocate projects that are too close to marked utility lines.
  • If using a contractor, verify they have contacted 811 before their work.

Smell natural gas? Act fast
If a natural gas line is struck outside of a home or business, customers are reminded to:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Don't try to repair a natural gas leak. Leave all repairs to a trained technician.

Visit 811BeforeYouDig.com to learn more about the process to have underground utility lines located and marked. For more information about natural gas safety, visit CenterPointEnergy.com/Safety.  

About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of March 31, 2025, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.​

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CenterPoint Energy continues its resiliency efforts across the 12-county region through its Foundation’s Community Generator Donation Program; Donates trailer generator to the Chambers County Office of Emergency Management

HOUSTON — June 4, 2025 — Yesterday, during the 2025 Chambers County Hurricane Workshop, CenterPoint Energy leaders joined local elected officials and community leaders to announce the donation of a trailer generator to the Chambers County Office of Emergency Management as part of the company's Community Generator Donation Program to support local community resiliency. Through this program, the CenterPoint Energy Foundation is donating funds for more than 20 backup generators at key locations throughout its 12-county Greater Houston region. It is expected that there will be at least one generator or other support for each county.

The company worked in close collaboration with local Offices of Emergency Management (OEMs) and other county and city leaders to identify the appropriate locations for the donated generators to be able to have the greatest impact and local benefit. 

The Community Generator Donation Program is part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). The backup generators will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation. 

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are donating backup generation to support our partners in Chambers County. These donated generators are each capable of powering an entire large building and will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said Alicia Dixon, CenterPoint's Director of Community Relations. 

These backup generators will provide an additional power supply during major storms and other emergency events that cause outages. Facilities that receive the donated backup generators will be able to better serve their communities during outages, acting as hubs for essential services like medical care, cooling stations, water and food distribution, charging stations for critical devices and other services.  

Working with Community Partners on Locations 
To support local community needs, CenterPoint worked closely with county and city officials and OEMs to identify and select the ideal locations for the donated generators, with local officials ultimately deciding which critical facilities will receive the donations. 

“This vital equipment will enhance our preparedness and response capabilities, ensuring that we can better serve our residents during emergencies and power outages. A huge 'thank you' to CenterPoint Energy for your commitment to community safety! We appreciate your support in helping us keep Chambers County safe and resilient," said Chambers County Judge Jimmy Sylvia.

CenterPoint will continue coordinating with local community partners to ensure the backup generators are suitable to meet the specific needs of the critical facilities they have identified.  

 

PHOTO: From L to R: Ryan Dagley, Chambers County Precinct 4 Commissioner; Paul Lock, CenterPoint Director of Local Government Affairs; Ryan Holzaepfel, Chambers County Emergency Management Coordinator; Jimmy Sylvia, Chambers County Judge; Quinten Adams, Chambers County Field Operations Support Division Chief; Alicia Dixon, CenterPoint Director of Community Relations; Jeffery Choate, Chambers County Deputy Emergency Management Coordinator and Safety Officer; Haley Hernandez,  Chambers County Emergency Services Support Specialist; Sarah Phelps, Chambers County Emergency Services Administrative Assistant; Jimmy Gore, Chambers County Precinct 1 Commissioner

More photos: CNP Digital Asset Mgmt 
 
About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of March 31, 2025, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking statements
This news release, as well as the website pages related to the GHRI, includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release or the website pages related to the GHRI, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding the GHRI and longer-term resiliency plans, including effectiveness, timing and related matters, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or the website pages related to the GHRI regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release or the website pages related to the GHRI speaks only as of the date of this release or the date that such statement is made, as applicable. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) business strategies and strategic initiatives, restructurings, joint ventures, acquisitions or dispositions of assets or businesses involving CenterPoint Energy or its industry; (2) CenterPoint Energy's ability to fund and invest planned capital, and the timely recovery of its investments; (3) financial market and general economic conditions; (4) the timing and impact of future regulatory, legislative and political actions or developments; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

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2025 Atlantic Hurricane Season: CenterPoint Energy emphasizes preparedness with critical resiliency efforts completed before June 1; urges customers to have an emergency plan and practice that plan

Historic series of Greater Houston Resiliency Initiative key improvements completed ahead of schedule to strengthen the grid and reduce the impact of outages from major storms

Joint emergency response exercise completed; community safety and preparedness events continue with emergency officials and local partners

CenterPoint continues proactive outreach and communication efforts across Greater Houston service area to help customers prepare for upcoming storm season

HOUSTON, June 3, 2025 - With the 2025 Atlantic hurricane season officially underway, CenterPoint Energy is reinforcing the resiliency and preparedness efforts the company already completed to strengthen grid resiliency, improve local emergency coordination and help communities and customers better prepare for potential severe weather.

Last month, CenterPoint held its 2025 emergency response exercise as part of a coordinated effort with public officials, emergency response managers and community partners to improve local cooperation and response efforts. The company continues to work with communities to donate and install more than 20 backup generators for critical facilities and other key locations across its 12-county service area and has been hosting a series of community and customer outreach events across the Greater Houston area to share important safety information and preparation updates.

"Ahead of this year's hurricane season, CenterPoint has been fully engaged in completing a series of historic resiliency improvements and preparedness activities to enhance how we prepare for and respond to hurricanes and other severe weather events," said Tony Gardner, CenterPoint Senior Vice President and Chief Customer Officer. "While we've accomplished a great number of milestones ahead of the start of hurricane season, we won't stop there. We will continue diligently monitoring the weather, making more improvements and investments, and maintaining our storm preparedness efforts while we work every day to achieve our goal of building the most resilient coastal grid in the country."

2025 Hurricane Season Preparedness: Getting Ready for Extreme Weather
CenterPoint has been conducting and helping coordinate a series of important preparedness activities over the last several months, including:

  • Completing historic grid improvements: As part of the Greater Houston Resiliency Initiative (GHRI), CenterPoint has completed a series of critical resiliency actions ahead of schedule, including:
    • Installing 26,000 stronger, more storm-resilient poles;
    • Installing 5,150 automated devices;
    • Clearing high-risk vegetation from 6,000 miles of power lines;
    • Undergrounding more than 400 miles of power lines; and
    • Installing 100 weather stations to provide real-time weather monitoring.
  • Leveraging AI and emerging technologies: Collaborating with industry-leading technology providers, including Neara and Technosylva, to better predict and prepare for extreme weather impacts.
  • Working with emergency partners to get ready: Coordinating with local officials, emergency management offices and community partners to prepare for extreme weather events, including through joint emergency response exercises.
  • Donating and installing emergency generators to key locations: Working with local communities to provide backup generators to critical facilities and community centers that provide medical care, food and water, cooling and other essential services in emergencies.
  • Hosting customer and community hurricane preparedness events: Holding a series of community preparedness events and webinars to provide updates about CenterPoint's preparations for hurricane season, important safety tips and key resources for customers.
  • Enhancing critical storm response tools: Implemented sophisticated damage modeling to help expedite critical decision making before and during an event, as well as adopted a new storm management software program to more efficiently onboard and deploy mutual assistance crews in support of CenterPoint's emergency response efforts.
  • Upgrading CenterPoint's Outage Tracker: Launched a new and improved, cloud-based Outage Tracker to provide real-time updates on outages and restoration efforts, available in English and Spanish.

CenterPoint will continue to provide updates on its critical resiliency actions. More information is available at CenterPointEnergy.com/TakingAction.

About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of March 31, 2025, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking statements
This news release, as well as the website pages related to the GHRI, includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release or the website pages related to the GHRI, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding the GHRI and longer-term resiliency plans, including effectiveness, timing and related matters, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or the website pages related to the GHRI regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release or the website pages related to the GHRI speaks only as of the date of this release or the date that such statement is made, as applicable. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) business strategies and strategic initiatives, restructurings, joint ventures, acquisitions or dispositions of assets or businesses involving CenterPoint Energy or its industry; (2) CenterPoint Energy's ability to fund and invest planned capital, and the timely recovery of its investments; (3) financial market and general economic conditions; (4) the timing and impact of future regulatory, legislative and political actions or developments; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

SOURCE CenterPoint Energy