CenterPoint Energy announces measures to strengthen financial position in response to Enable distribution reduction
CenterPoint Energy announces measures to strengthen financial position in response to Enable distribution reduction
2020-04-01T05:00:00Z

HOUSTON, April 1, 2020 - CenterPoint Energy, Inc. (NYSE: CNP) today announced a series of measures to strengthen its financial position and provide multi-year flexibility as to equity issuances. In a separate news release issued earlier today, Enable Midstream Partners, LP (Enable) announced a 50% distribution reduction for common units, representing limited partner interests in Enable. Given CenterPoint Energy's 53.7% ownership of the outstanding common units of Enable, this decrease is expected to reduce distributions to CenterPoint Energy by approximately $155 million per year on an annualized basis.

To adjust for this reduction in cash flow and strengthen CenterPoint Energy's financial position, the company expects to take the following measures intended to maintain solid investment grade credit quality:

  • A targeted reduction in the company's quarterly common stock dividend from $0.2900 per share to $0.1500 per share, targeting a 50% - 55% utility earnings payout ratio;
  • An approximately $40 million target reduction in 2020 operation and maintenance (O&M) expenses, excluding certain merger costs, utility costs to achieve, severance and amounts with revenue offsets; previous plans indicated the company's intent to hold 2020 O&M flat to 2019 levels; and
  • An approximately $300 million reduction in 2020 capital spending from $2.6 billion to $2.3 billion; the company will continue to target five-year total capital investment of approximately $13 billion as previously disclosed.

With the above three steps and the increased earnings contribution from utilities, the company expects that its financial position will be strengthened and its credit quality improved, which will also provide multi-year flexibility as to the timing and total amount of equity issuances. The company will evaluate market and economic conditions, including the potential impacts of COVID-19, and will remain opportunistic as it assesses equity needs.

"In light of Enable's recent distribution decrease, this reduction in CenterPoint Energy's common stock dividend strengthens CenterPoint Energy's business risk profile by significantly reducing the company's reliance upon cash distributions from Enable," said John W. Somerhalder II, interim president and CEO. "We anticipate utility earnings contribution will approach 90% for 2020 and increase to nearly 100% over the next few years. The net result of today's actions supports CenterPoint Energy's firm commitment to maintaining investment grade credit quality and our continued strategic focus on growing utility earnings contribution."

A Focus on Safety and Reliability during COVID-19
CenterPoint Energy continues to be committed to providing its customers with safe and reliable service during the current COVID-19 situation. During this challenging time, CenterPoint Energy is committed to serving its customers and keeping them informed as the situation continues to evolve.

"We are committed to the safety and well-being of our customers, employees, contractors and communities," Somerhalder said. "CenterPoint Energy has implemented its Pandemic Preparedness Plan and we continue to monitor updates and follow protocols from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and state and local officials. We are also working closely with all regulatory agencies, government entities and emergency management organizations across our service territory."

Texas Regulators Support Efforts to Avoid Customer Disconnections
Following Houston Electric's two-week voluntary suspension of disconnecting customers who have not paid their bill to their retail electric provider during COVID-19, and following collaboration with the Public Utility Commission of Texas (PUCT) and other market participants, on March 26, 2020, the PUCT approved a balanced solution to minimize residential disconnections. The costs associated with that program will be recovered by Houston Electric in a surcharge that went into effect this week. The PUCT also issued an accounting order allowing Houston Electric to defer for recovery in a future proceeding its other incremental costs associated with COVID-19.  The PUCT was one of the first utility regulators in the country to take this COVID-19 recovery action.

Q1 2020 Earnings Call
CenterPoint Energy continues to analyze the impact of recent events related to COVID-19 and may experience some reduction in electric and natural gas demand, as well as increased bad debt expense. While CenterPoint Energy is assessing the business impact of COVID-19 and current market and economic conditions, the company is unaware at this time of any other extraordinary factors currently having a material effect on business performance and continues to be confident in its liquidity position. CenterPoint Energy will release first quarter 2020 results on May 7, 2020, and will address pandemic impacts, capital expenditures, O&M reductions and 2020 guidance.

Forward Looking Statement
This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding the impact of COVID-19, including with respect to regulatory actions, future financial performance and earnings guidance, utility earnings contribution and targeted utility earnings payout ratio, anticipated dividend rate reductions, equity issuances, estimated cash flows decreases, reductions in distributions from Enable with respect to CenterPoint Energy's holdings of Enable common units, capital spending, O&M expenses, expected business risk profile, and future events that are not historical facts are forward-looking statements.

Risks Related to CenterPoint Energy

Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the performance of Enable Midstream Partners, LP (Enable), the amount of cash distributions CenterPoint Energy receives from Enable, Enable's ability to redeem the Enable Series A Preferred Units in certain circumstances and the value of CenterPoint Energy's interest in Enable, and factors that may have a material impact on such performance, cash distributions and value, including factors such as: (A) competitive conditions in the midstream industry, and actions taken by Enable's customers and competitors, including drilling, production and capital spending decisions of third parties and the extent and timing of the entry of additional competition in the markets served by Enable; (B) the timing and extent of changes in the supply of natural gas and associated commodity prices, particularly prices of natural gas and natural gas liquids (NGLs), the competitive effects of the available pipeline capacity in the regions served by Enable, and the effects of geographic and seasonal commodity price differentials, including the effects of these circumstances on re-contracting available capacity on Enable's interstate pipelines; (C) economic effects of the recent actions of Saudi Arabia and Russia which have resulted in a substantial decrease in oil and natural gas prices and the combined impact of these events and COVID-19 on commodity prices; (D) the demand for crude oil, natural gas, NGLs and transportation and storage services; (E) environmental and other governmental regulations, including the availability of drilling permits and the regulation of hydraulic fracturing; (F) recording of goodwill, long-lived asset or other than temporary impairment charges by or related to Enable; (G) the timing of payments from Enable's customers under existing contracts, including minimum volume commitment payments; (H) changes in tax status; and (I) access to debt and equity capital; (2) CenterPoint Energy's expected benefits of the merger with Vectren Corporation (Vectren) and integration, including the outcome of shareholder litigation filed against Vectren that could reduce anticipated benefits of the merger, as well as the ability to successfully integrate the Vectren businesses and to realize anticipated benefits and commercial opportunities; (3) industrial, commercial and residential growth in CenterPoint Energy's service territories and changes in market demand, including the demand for CenterPoint Energy's non-utility products and services and effects of energy efficiency measures and demographic patterns; (4) risks relating to the COVID-19 pandemic and its effect on CenterPoint Energy, its industry and the communities it serves, U.S. and world financial markets, potential regulatory actions, changes in customer and stakeholder behaviors and impacts on and modifications to CenterPoint Energy's and its affiliates' operations, business and financial condition relating thereto; (5) timely and appropriate rate actions that allow recovery of costs and a reasonable return on investment; (6) future economic conditions in regional and national markets and their effect on sales, prices and costs; (7) weather variations and other natural phenomena, including the impact of severe weather events on operations and capital; (8) state and federal legislative and regulatory actions or developments affecting various aspects of CenterPoint Energy's and Enable's businesses, including, among others, energy deregulation or re-regulation, pipeline integrity and safety and changes in regulation and legislation pertaining to trade, health care, finance and actions regarding the rates charged by our regulated businesses; (9) tax legislation, including the effects of the comprehensive tax reform legislation informally referred to as the Tax Cuts and Jobs Act (which includes any potential changes to interest deductibility) and uncertainties involving state commissions' and local municipalities' regulatory requirements and determinations regarding the treatment of excess deferred income taxes and CenterPoint Energy's rates; (10) CenterPoint Energy's ability to mitigate weather impacts through normalization or rate mechanisms, and the effectiveness of such mechanisms; (11) the timing and extent of changes in commodity prices, particularly natural gas and coal, and the effects of geographic and seasonal commodity price differentials; (12) the ability of CenterPoint Energy's and CERC's non-utility business operating in the Energy Services reportable segment to effectively optimize opportunities related to natural gas price volatility and storage activities, including weather-related impacts; (13) actions by credit rating agencies, including any potential downgrades to credit ratings; (14) changes in interest rates and their impact on CenterPoint Energy's costs of borrowing and the valuation of its pension benefit obligation; (15) problems with regulatory approval, legislative actions, construction, implementation of necessary technology or other issues with respect to major capital projects that result in delays or cancellations or in cost overruns that cannot be recouped in rates; (16) the availability and prices of raw materials and services and changes in labor for current and future construction projects; (17) local, state and federal legislative and regulatory actions or developments relating to the environment, including, among other things, those related to global climate change, air emissions, carbon, waste water discharges and the handling and disposal of coal combustion residuals (CCR) that could impact the continued operation, and/or cost recovery of generation plant costs and related assets; (18) the impact of unplanned facility outages or other closures; (19) any direct or indirect effects on CenterPoint Energy's or Enable's facilities, operations and financial condition resulting from terrorism, cyber-attacks, data security breaches or other attempts to disrupt CenterPoint Energy's businesses or the businesses of third parties, or other catastrophic events such as fires, ice, earthquakes, explosions, leaks, floods, droughts, hurricanes, tornadoes, pandemic health events or other occurrences; (20) CenterPoint Energy's ability to invest planned capital and the timely recovery of CenterPoint Energy's existing and future investments, including those related to Indiana Electric's anticipated Integrated Resource Plan; (21) CenterPoint Energy's ability to successfully construct and operate electric generating facilities, including complying with applicable environmental standards and the implementation of a well-balanced energy and resource mix, as appropriate; (22) CenterPoint Energy's ability to control operation and maintenance costs; (23) the sufficiency of CenterPoint Energy's insurance coverage, including availability, cost, coverage and terms and ability to recover claims; (24) the investment performance of CenterPoint Energy's pension and postretirement benefit plans; (25) commercial bank and financial market conditions, CenterPoint Energy's access to capital, the cost of such capital, and the results of CenterPoint Energy's financing and refinancing efforts, including availability of funds in the debt capital markets; (26) changes in rates of inflation; (27) inability of various counterparties to meet their obligations to CenterPoint Energy; (28) non-payment for CenterPoint Energy's services due to financial distress of its customers; (29) the extent and effectiveness of CenterPoint Energy's and Enable's risk management and hedging activities, including but not limited to, financial and weather hedges and commodity risk management activities; (30) timely and appropriate regulatory actions, which include actions allowing securitization, for any future hurricanes or natural disasters or other recovery of costs, including costs associated with Hurricane Harvey; (31) CenterPoint Energy's or Enable's potential business strategies and strategic initiatives, including restructurings, joint ventures and acquisitions or dispositions of assets or businesses, including the proposed sales of Infrastructure Services and CES, which CenterPoint Energy and Enable cannot assure will be completed or will have the anticipated benefits to CenterPoint Energy or Enable; (32) the recording of impairment charges, including any impairment associated with Infrastructure Services and CES; (33) the performance of projects undertaken by CenterPoint Energy's non-utility businesses and the success of efforts to realize value from, invest in and develop new opportunities and other factors affecting those non-utility businesses, including, but not limited to, the level of success in bidding contracts, fluctuations in volume and mix of contracted work, mix of projects received under blanket contracts, failure to properly estimate cost to construct projects or unanticipated cost increases in completion of the contracted work, changes in energy prices that affect demand for construction services and projects and cancellation and/or reductions in the scope of projects by customers and obligations related to warranties and guarantees; (34) acquisition and merger activities involving CenterPoint Energy or its competitors, including the ability to successfully complete merger, acquisition and divestiture plans; (35) CenterPoint Energy's or Enable's ability to recruit, effectively transition and retain management and key employees and maintain good labor relations; (36) the outcome of litigation; (37) the ability of retail electric providers (REPs), including REP affiliates of NRG Energy, Inc. and Vistra Energy Corp., formerly known as TCEH Corp., to satisfy their obligations to CenterPoint Energy and its subsidiaries; (38) changes in technology, particularly with respect to efficient battery storage or the emergence or growth of new, developing or alternative sources of generation; (39) the impact of alternate energy sources on the demand for natural gas; (40) the timing and outcome of any audits, disputes and other proceedings related to taxes; (41) the effective tax rates; (42) the transition to a replacement for the LIBOR benchmark interest rate; (43) the effect of changes in and application of accounting standards and pronouncements; and (44) other factors discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2019 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

About CenterPoint Energy
Headquartered in Houston, Texas, CenterPoint Energy, Inc. is an energy delivery company with regulated utility businesses in eight states and a competitive energy businesses footprint in nearly 40 states. Through its electric transmission & distribution, power generation and natural gas distribution businesses, the company serves more than 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas. CenterPoint Energy's competitive energy businesses include natural gas marketing and energy-related services; energy efficiency, sustainability and infrastructure modernization solutions; and construction and repair services for pipeline systems, primarily natural gas. The company also owns 53.7 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly traded master limited partnership that owns, operates and develops strategically located natural gas and crude oil infrastructure assets. With approximately 14,000 employees and nearly $35 billion in assets, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

For more information contact
Media:
Alicia Dixon
Phone: 713.825.9107
Investors:
David Mordy
Phone: 713.207.6500

 

SOURCE CenterPoint Energy, Inc.

 Recent News

 

 
Local governmental agencies and first responder organizations within CenterPoint Energy’s footprint encouraged to apply for a Community Safety Grant

​EVANSVILLE, Ind. – April 9, 2026 – Local governmental agencies across CenterPoint Energy's service areas in Indiana, Minnesota, Ohio and Texas are invited to apply for the company's annual Community Safety Grant Program. Grants support local safety equipment and safety‑related projects that aim to make a meaningful difference within the communities the company serves. Applications are now open online through April 30, 2026.

CenterPoint awards grants of up to $2,500 to eligible local governmental agencies to support community safety needs within its service areas. Since launching the program in 2003, CenterPoint has awarded approximately $3.5 million in grants to help fund nearly 1,700 safety projects, supporting communities in enhancing public safety and wellbeing.

“At CenterPoint, safety is our top core value, and this drives every effort we take for the customers and communities we are privileged to serve. We know that safer communities are stronger communities, and that's why we appreciate being able to give back to enhance the safety of the locations where we live and work," said Jesus Soto, CenterPoint's Chief Operating Officer. “Through our Community Safety Grant Program, we're proud to support our local governmental agencies, emergency responders and local officials who work every day to improve the health and safety of our neighbors across the communities we serve."

Community Safety Grants have enabled a wide range of projects to enhance public safety, including installing public automated external defibrillators (AEDs), upgrading emergency communication equipment, purchasing personal protective equipment for first responders, enhancing a community's disaster preparedness efforts and purchasing utility locating devices.

Each community CenterPoint serves that is interested in this program should submit a grant application with information outlining a community safety project and how grant funding would help address that need.

To learn more about CenterPoint's commitment to the communities it serves and to apply for a Community Safety Grant, visit CenterPointEnergy.com/Community.  

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​

Local governmental agencies and first responder organizations within CenterPoint Energy’s footprint encouraged to apply for a Community Safety Grant

Approximately $3.5 million has been awarded to support nearly 1,700 safety projects since grant program launched

DAYTON, Ohio – April 8, 2026 – Local governmental agencies across CenterPoint Energy's service areas in Indiana, Minnesota, Ohio and Texas are invited to apply for the company's annual Community Safety Grant Program. Grants support local safety equipment and safety‑related projects that aim to make a meaningful difference within the communities the company serves. Applications are now open online through April 30, 2026.

CenterPoint awards grants of up to $2,500 to eligible local governmental agencies to support community safety needs within its service areas. Since launching the program in 2003, CenterPoint has awarded approximately $3.5 million in grants to help fund nearly 1,700 safety projects, supporting communities in enhancing public safety and wellbeing.

“At CenterPoint, safety is our top core value, and this drives every effort we take for the customers and communities we are privileged to serve. We know that safer communities are stronger communities, and that's why we appreciate being able to give back to enhance the safety of the locations where we live and work," said Jesus Soto, CenterPoint's Chief Operating Officer. “Through our Community Safety Grant Program, we're proud to support our local governmental agencies, emergency responders and local officials who work every day to improve the health and safety of our neighbors across the communities we serve."

Community Safety Grants have enabled a wide range of projects to enhance public safety, including installing public automated external defibrillators (AEDs), upgrading emergency communication equipment, purchasing personal protective equipment for first responders, enhancing a community's disaster preparedness efforts and purchasing utility locating devices.

Each community CenterPoint serves that is interested in this program should submit a grant application with information outlining a community safety project and how grant funding would help address that need.

To learn more about CenterPoint's commitment to the communities it serves and to apply for a Community Safety Grant, visit CenterPointEnergy.com/Community.  

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​​

Local governmental agencies and first responder organizations within CenterPoint Energy’s footprint encouraged to apply for a Community Safety Grant

Approximately $3.5 million has been awarded to support nearly 1,700 safety projects since grant program launched​

MINNEAPOLIS – April 8, 2026 – Local governmental agencies across CenterPoint Energy's service areas in Indiana, Minnesota, Ohio and Texas are invited to apply for the company's annual Community Safety Grant Program. Grants support local safety equipment and safety‑related projects that aim to make a meaningful difference within the communities the company serves. Applications are now open online through April 30, 2026.

CenterPoint awards grants of up to $2,500 to eligible local governmental agencies to support community safety needs within its service areas. Since launching the program in 2003, CenterPoint has awarded approximately $3.5 million in grants to help fund nearly 1,700 safety projects, supporting communities in enhancing public safety and wellbeing.

“At CenterPoint, safety is our top core value, and this drives every effort we take for the customers and communities we are privileged to serve. We know that safer communities are stronger communities, and that's why we appreciate being able to give back to enhance the safety of the locations where we live and work," said Jesus Soto, CenterPoint's Chief Operating Officer. “Through our Community Safety Grant Program, we're proud to support our local governmental agencies, emergency responders and local officials who work every day to improve the health and safety of our neighbors across the communities we serve."

Community Safety Grants have enabled a wide range of projects to enhance public safety, including installing public automated external defibrillators (AEDs), upgrading emergency communication equipment, purchasing personal protective equipment for first responders, enhancing a community's disaster preparedness efforts and purchasing utility locating devices.

Each community CenterPoint serves that is interested in this program should submit a grant application with information outlining a community safety project and how grant funding would help address that need.

To learn more about CenterPoint's commitment to the communities it serves and to apply for a Community Safety Grant, visit CenterPointEnergy.com/Community.  

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.​​

CenterPoint Energy delivering on Affordability Actions for southwestern Indiana customers six months after initial commitments

​EVANSVILLE, Ind. – April 6, 2026 – CenterPoint Energy made a public commitment to prioritize affordability for its southwestern Indiana customers in October 2025. Six months later, the company has delivered a series of actions to reduce bill impacts, launch new customer programs, improve billing transparency and bring support directly into the community.

“Our customers and stakeholders have made one thing clear: affordability continues to be the top priority for many households and businesses. We've been laser-focused on delivering on that pledge to help lessen bill impacts, and we're not finished," said Mike Roeder, President of CenterPoint Energy Indiana. “Every program we launch, every event we hold and every tool we build is part of the same commitment we made last fall. We'll continue working alongside our customers and stakeholders to prioritize affordability while delivering the reliable energy southwestern Indiana depends on."

Community Affordability Actions
In October 2025, CenterPoint announced an initial series of Community Affordability Actions designed to prioritize customer affordability while balancing the future energy needs of southwestern Indiana, including:

  • Keeping electric base rates stable by targeting any rate change below or near the rate of inflation through 2027.
  • Cancelling nearly $1 billion in previously approved projects that had become non-economical, an action that equates to savings for residential customers of approximately $18 per month of avoided costs through 2027.
  • Continuing to support regional growth that benefits customers, including jobs, tax base and economic development for southwestern Indiana.

Community Energy Improvement Fund
In October 2025, the CenterPoint Energy Foundation announced the Community Energy Improvement Fund, a $5 million commitment to support weatherization, energy efficiency and cost-saving programs and local economic development efforts across the Evansville region:

Community Connect
CenterPoint hosted five initial Community Connect events across southwestern Indiana in November 2025 as part of its commitment to listen to customer feedback, highlight local energy improvements and address customer priorities:

  • In 2026, the company expanded the program, hosting five events so far this year and connecting more than 150 customers and community members with one-on-one account assistance, information on available programs and direct access to local CenterPoint teams.
  • For the first time in years, CenterPoint welcomed customers back into CenterPoint Energy Plaza in Downtown Evansville for in-person support.
  • CenterPoint is on track to host more than 30 Community Connect events throughout 2026, meeting customers in their neighborhoods, workplaces and community gathering spaces.

The next Community Connect event will be held at the CenterPoint Energy Plaza, 211 NW Riverside Dr., Evansville, on Wednesday, April 8.
 
Tools and resources
CenterPoint has introduced and expanded tools and resources to help customers better understand and manage their energy use and bills:

  • A redesigned electric bill format that breaks monthly charges into four clear categories, with definitions printed directly on each bill
  • An expanded Customer Resource Hub bringing billing tools, payment options, energy efficiency programs and financial assistance resources together in one place
  • The TimeWise pilot, a new voluntary time-of-use pricing program approved by the Indiana Utility Regulatory Commission that allows participating customers to save by shifting energy use to lower-cost hours
  • New customer protections through the Indiana Electric rate case settlement, including annual late-fee waivers upon request, reduced reconnection fees and safeguards for medically vulnerable customers

What's ahead
CenterPoint is pursuing additional steps to further reduce bill impacts for customers:

  • Working with stakeholders to attract large load customers to southwest Indiana to help lower bills
  • Developing new tools such as weekly personalized energy use updates to help customers manage consumption
  • Initiating a proceeding later this year to combine the rates of its two Indiana natural gas service territories to benefit southwestern Indiana customers

Customers looking for help managing energy costs can visit CenterPointEnergy.com/ResourceHub or call 1-800-227-1376. Upcoming Community Connect dates and locations are available at CenterPointEnergy.com/CommunityConnect.​

CenterPoint Energy reports improved electric reliability, fewer outages in southwestern Indiana heading into peak storm season

Customers experienced fewer outages, shorter outage durations and fewer repeat outages in 2025 compared to 2024

EVANSVILLE, Ind. – April 3, 2026 – CenterPoint Energy's Indiana electric system is entering peak storm season with improved reliability across several key performance measures. In 2025, customers experienced fewer outages, shorter outage times and fewer repeat outages compared to the prior year, reflecting years of infrastructure investments to strengthen the electric grid serving the region's approximately 154,000 electric customers.

CenterPoint measures reliability using industry-standard benchmarks, the same measures used by electric utilities across the country to track performance. In 2024, those measures placed CenterPoint's Indiana electric system among the top-performing utilities nationally, including the lowest system average outage duration among Indiana utilities, a top-25% ranking nationwide for fewest customers experiencing repeat outages and a top-half ranking for outage frequency and duration.

In 2025, the company further improved on key measures, including:

  • Fewer outages: The average number of outages customers experienced dropped by nearly 10% compared to 2024, continuing a trend of year-over-year improvement since 2022.
  • Shorter outages: When outages did occur, the system's average duration decreased by 14%, meaning power was restored sooner for customers across the service territory.
  • Fewer repeat outages: The number of customers who experienced four or more outages in a year dropped by 10%, driven by a targeted program that identifies areas with repeated outages and prioritizes improvements.

Additionally, outage minutes attributed to equipment failure have dropped 57% since 2019 as the company has continued to replace and upgrade infrastructure through its grid modernization program.

 “Our customers count on reliable electric service, and that's what we're focused on delivering. The system serving southwestern Indiana is well-positioned heading into peak storm season," said Mike Roeder, President of CenterPoint Energy Indiana.

Preparing for storm season
CenterPoint encourages customers to take steps to prepare for severe weather:

  • Bookmark the Outage Tracker: Provides real-time outage conditions across southwestern Indiana by county and ZIP code
  • Sign up for Power Alert Service: CenterPoint's Power Alert Service sends outage notifications by text, email or phone, including estimated restoration times and updates.
  • Prepare an emergency kit: Keep flashlights, extra batteries, a portable phone charger, a first aid kit, essential medications and a multi-day supply of water and non-perishable food in an accessible location.
  • Stay safe around downed power lines: Stay at least 35 feet away from downed power lines and assume they are energized. Never touch a downed line or anything in contact with it. If a power line falls on your vehicle, stay inside. To report a downed line, call 911 and CenterPoint.

More resources and tips can be found at CenterPointEnergy.com/ActionCenter.

Ongoing commitment to customers 
CenterPoint's prudent investments in reliability are part of a broader commitment to southwestern Indiana customers that includes prioritizing affordability. Over the past year, the company has taken a series of actions to manage costs for customers, including cancelling nearly $1 billion in generation projects that were no longer economical, saving residential customers approximately $18 per month in avoided costs through 2027. 

In October 2025, CenterPoint launched an initial series of Community Affordability Actions, including the CenterPoint Energy Foundation's $5 million Community Energy Improvement Fund. Since then, the company has introduced additional bill management tools and programs for southwestern Indiana customers and customer protections as part of the Indiana Electric rate case settlement, such as annual late fee waivers upon request, reduced reconnection fees and additional safeguards for medically vulnerable customers. The company expects to announce additional customer resources in the coming weeks.