Heating Tune-up

Important Information

Eligibility

CenterPoint Energy natural gas customers who own a residential home, are solely responsible for its repairs, and are not aware of any current heating system problems may be eligible.

You are not eligible for this coverage if you have a heating with a furnace or boiler that is rated at inputs of 400,000-800,000 BTU/hr, or more; or is a rooftop, through-the-wall, hanging, ductless, geothermal heat pump, combination ambient heat/domestic hot water heating, or oil unit.

Exclusions

Any work that is not expressly stated to be included in the Heating Tune-Up coverage 18-point checklist above.

*Plan includes one annual Heating system tune-up. View Terms and Conditions for complete details.

Making a Service Call

You can make a service call immediately after your plan starts, which is 30 days after your form is processed. Upon renewal/restart (if applicable), you can make a service call immediately.

Cancellation

Cancel your plan any time by calling HomeServe at 833-502-2853 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).

Renewal

The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. HomeServe is an independent company, separate from CenterPoint Energy.


 

 

​National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). HomeServe, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850​, is an independent company separate from CenterPoint Energy. This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. Your choice of whether to participate in this service contract will not affect the price, availability or terms of service from CenterPoint Energy.