Cooling System Repair Plan

 

 

Staying cool is crucial in the heat

Cooling system breakdowns are difficult to predict and the responsibility may fall on the homeowner to find a specialized HVAC technician and pay costly repair bills.

Don’t wait until it breaks. Help protect yourself from the high costs and discomfort of A/C repairs with the optional Cooling System Coverage.

Starting at just $8.49/month1 for a single A/C unit and $21.99/month2 for two units, you’ll have a trusted team of local experts on standby to quickly and expertly restore comfort to your home. And you can rest assured: No charges for covered repairs up to annual benefit amount.

Full benefits include:

  • Up to $1,750 in annual covered repairs per cooling system unit* 
  • Repairs performed by local, licensed and insured contractors
  • Multiple service calls up to your benefit amount
  • 24-hour repair hotline available 365 days a year
  • Priority repair status
  • One-year guarantee on all covered repairs

To get started, simply sign into My Account and then enroll in Cooling System Coverage.


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Cooling System Coverage
$8.49/month1 (1 unit)
$21.99/month2 (2 units)
Sign in and enroll today
*30-day wait period after enrollment

  1. As a CenterPoint Energy customer, your rate is only $8.49 per month* - a savings of 50% off the first year. You will be automatically renewed annually at the then current renewal price (currently $16.99 per month, plus any applicable taxes).
  2. As a CenterPoint Energy customer, your rate is only $21.99 per month*. You will be automatically renewed annually at the then current renewal price (currently $29.99 per month, plus any applicable taxes). 
    3.

What is covered?

Cooling System Coverage includes the following electric central air conditioning system parts damaged from normal wear and tear:

  • Capacitors and circuit boards
  • Internal fuses or breakers
  • Condensate pumps
  • Condenser motors and fans
  • Contactor switches and delay timers
  • Fan controls, relays and filter dryers
  • High and low pressure switches
  • Limit controls
  • Refrigerant, up to 1 lb. (excluding maintenance recharges)
  • Relays, transformers and valves

Diagram of a cooling system


 

 

Important Information

Eligibility

An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes and apartments. An owner of a single residential structure that includes multiple units may also be eligible. If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase.

Recreational vehicles and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your cooling system prior to enrollment, or if you have a cooling system that uses refrigerant other than R-22 or similar, R-410a or has non-compliant components, or is a capacity exceeding five tons; ammonia cooling, window, through the wall, hanging, geothermal heat pump or combination ambient heat/domestic hot water heating unit. If your entire cooling system is shared with any third party or covered by a homeowners’, condominium or like association, or is not installed according to manufacturer specifications, then you are not eligible.

Exclusions

Air ducts, A/C coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, thermostats or thermostat wiring; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Coverage

Coverage provides, up to the benefit amount, for the covered cost to repair or replace the following electric central air conditioning system parts, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors; circuit boards and internal fuses or breakers; condensate pumps; condenser motor and fan; contactor switches; delay timer; fan controls and relays; filter dryer; high and low pressure switches; limit controls; up to one pound of refrigerant (excluding maintenance recharges which are not covered); relays; transformers and valves.

View Terms and Conditions for complete details.

Making a Service Call

Your plan starts the day your order is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

Cancellation

Cancel any time by calling HomeServe at 1-833-808-6705. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid), where applicable.

Renewal

The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. HomeServe is an independent company, separate from CenterPoint Energy.

 

 

National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). HomeServe, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from CenterPoint Energy. This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. Your choice of whether to participate in this service contract will not affect the price, availability or terms of service from CenterPoint Energy.