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Replacement of an exterior water line or sewer/septic line can cost thousands of dollars.* Average costs* and repairs may include:

  • $2,661* to replace a water service line
  • $5,054* to replace a sewer/septic line
  • $1,315* to replace a collapsed section of a sewer/septic line

*National average repair costs within the HomeServe network as of June 2020.

Help Be Protected When Underground Lines Break

Help protect your finances against the high cost of repairing or replacing an exterior water line or sewer/septic lines.

For just $17.99/month, the Premier Exterior Line Care Coverage from HomeServe gives you:

  • Up to $7,000 of coverage per call per line*
  • Up to $1,000 per covered repair for additional restoration*
  • $0 deductible for covered repairs
  • 24-hour repair service hotline
  • Local, licensed, and insured technicians

Also, this premier exterior line protection allows multiple service calls, up to the $7,000 benefit limit per call per line with up to $1,000 per covered repair for restoration, and includes a one-year guarantee on all covered repairs! To get started, simply sign into My Account and then enroll in the optional Premier Exterior Line Care Coverage Plan.

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Premier Exterior Line Care Coverage
$17.99/month

Sign In & Enroll Today!
*30-day waiting period for repairs after enrollment

What is Covered?

The Premier Exterior Line Care Coverage Plan covers normal wear and tear to the water line from your home's outer wall to your property boundary or well casing and the sewer/septic line running from your home’s outer wall to your property boundary or septic connection.

Premier Exterior Line Care Coverage includes:

  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Pipe cutting

Like all the gas and plumbing repair plans, enrollment in Premier Exterio Line Care Coverage is optional.

Important Information

Eligibility

CenterPoint Energy natural gas customers who own a residential home, are solely responsible for its repairs, and are not aware of any current sewer/septic and water service line problems may be eligible.

Exclusions

Septic tanks; leaching fields; pumps and grinders; any non-conforming drain line, such as a basement or storm drain. Excludes thawing of frozen pipes and branch lines. Additional exclusions apply.

Coverage

Plan includes covered repairs, up to the benefit amount, for damage from normal wear and tear, not accident or negligence. Plan provides multiple service calls annually; each call has a benefit limit up to $7,000 with up to $1,000 for additional restoration. Plan covers the water line from your home's outer wall to your property boundary or well casing and the sewer/septic line running from your home’s outer wall to your property boundary or septic connection.

View Terms and Conditions for complete coverage and exclusion details.

Making a Service Call

Your plan starts the day your order is processed. There is an initial 30-day waiting period before you can schedule a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

Cancellation

Cancel any time by calling HomeServe at 1-833-808-6705. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid), where applicable.

Renewal

The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. HomeServe is an independent company, separate from CenterPoint Energy.


 

 

National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). HomeServe, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from CenterPoint Energy. This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. Your choice of whether to participate in this service contract will not affect the price, availability or terms of service from CenterPoint Energy.