We want you to have great experiences with us, whether they’re face-to-face, on the phone or online. That’s why we give you the tools to manage your account and services in the ways you’re most comfortable.
The best way to personalize your experience is by creating an online
My Account profile. This mobile-friendly tool gives you easy access to services like paperless billing and several payment options. You can also analyze your energy usage and set up preferences there.
easy-to-read chart that outlines our popular services and explains them in more detail. Just log in or register your account to get access to all our services.
Power Alert Service
Be informed! If you're a CenterPoint Energy electricity customer, sign in to My Account and enroll in
Power Alert Service. You can customize your notification settings within My Account:
- Get up to 15 outage alert notifications via email, text, or phone call when outages affect your home or business
- Easily update notifications within My Account
- Get peace of mind knowing that we are aware of any problems
- Get status and restoration updates
- Free service to CenterPoint Energy electric delivery customers
- Opt-out any time