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Ways to pay your bill

Pay my bill

Important:Cold weather rule is a state law that protects residential utility customers from having their service shut off between Oct. 1 and April 30. If you cannot pay your bill in full, you must call CenterPoint and enroll in a payment plan to avoid disconnection.

I need help paying my bill.

Here are resources that could help:

(Percentage of Income Payment Plan) PIPP Plus is an extended payment arrangement for eligible Ohio customers that requires regulated gas companies to accept payments based on a percentage of the household income.
To help you avoid late payment fees and remain in good financial standing, we offer one-time payment extensions for customers who qualify.
Financial assistance through federally funded programs and crisis assistance offered by counties may be available to eligible households.

I need help lowering my bill.

Here are resources that could help:

The Inflation Reduction Act of 2022 provides federal tax credits and deductions that will help reduce energy costs.
Budget Billing is a free billing option that takes your annual energy bill and divides it by 12, so you pay the same amount each month.

Why is my bill higher than normal?

Here are resources that could help:

Learn how to read and understand your bill.
CenterPoint Energy partners with a select group of natural gas suppliers to provide our Ohio customers with natural gas choices.
Budget Bill is a free billing option that takes your annual energy bill and divides it by 12, so you pay the same amount each month.

Other billing services.

Here are additional resources to help you have a smooth billing process:

Sign up for payment alerts as a monthly courtesy reminder that your bill is due.
Automatic payment with AutoPay makes bill paying simple. Your payment is automatically withdrawn from your checking or savings account each month.
Reduce clutter and add convenience when you turn off paper bills by signing up for eBill!
Authorized payment centers will accept your payment and provide you with a receipt. Payments made at these locations before 5 p.m. are posted to your account on the next business day.

Ways to pay your bill​​

I need help paying my bill.

I need help lowering my bill.

Why is my bill higher than normal?

Other billing services.

Ways to pay your bill