Assistance Programs
Payment assistance resource
Financial assistance may be available to eligible low-income households for home heating needs through federally funded programs and crisis assistance offered by counties.
Low Income Energy Assistance Programs (LIHEAP)
| This federally funded program helps pay heating costs for eligible customers. Learn more about the program and
how to apply.
|
|
211 and United Way | 211 and the United Way offer many services, including confidential information and referrals for energy assistance. Dial 211 to see if you qualify for help.
|
|
Lend a helping hand | CenterPoint Energy sponsors programs that provide utility bill assistance for families in need, aiding thousands of CenterPoint Energy customers, including seniors, families with young children, and customers with disabilities each year. These programs are primarily funded through donations from generous customers like you, and can be conveniently added to your monthly bill. CenterPoint Energy gives the donations to local charities such as the American Red Cross, the United Way, and the Salvation Army to fund programs that help our neighbors manage their natural gas expenses. Donations are tax-deductible.
|
Special Payment Options
To help you avoid late payment fees and remain in good financial standing, we offer special one-time due date extensions for customers who qualify. However, once an extension is granted, it is not permanent. Your due date will return to the original date listed on your next bill. There is no fee for enrolling in the program.
Request payment extension
Enrolling in Payment Arrangement allows you to pay a total bill in smaller increments over a set period of time. There is no fee for enrolling in the program.
Once you are enrolled, you must pay your installments by the due dates displayed on your monthly CenterPoint Energy bill. In addition, you must pay the current charges on your monthly CenterPoint Energy bill by the due date provided on that bill. Failure to meet both requirements will automatically break the arrangement, and you will be required to pay the entire account balance immediately to avoid service disconnection.
Set up payment arrangement
