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Call us at :800-427-7142 South Texas
800-376-9663 Beaumont
800-259-5544 East Texas
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Sign in to the CenterPoint Energy app using your My Account log in. Don’t have an account yet? Register today at CenterPointEnergy.com/MyAccount.
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The new CenterPoint Energy app makes your account available from anywhere. You can easily access your account to view and pay your bill, see your energy usage information and receive bill reminders with push alerts. Download it today to start managing your account from anywhere.
Easily pay your bill with Apple Pay! You can still view and use your saved payment methods too.
View your bill quickly and receive notifications about upcoming payments.
Understand your normal use and patterns of inefficiencies so you can make informed decisions about how to save energy month to month.
Securely login to your account using your device’s Face ID or fingerprint biometric authorization for an added layer of protection.
Yes. You can add this to your payment methods when paying your bill.
Yes. Enrolling in My Account is easy and a great way to get access to all your CenterPoint Energy online services. Sign up at CenterPointEnergy.com/MyAccount.
You can set up alerts for bill reminders and payment notifications. All notifications can be set up through My Account.
No. You must have a My Account log in. You can sign up at CenterPointEnergy.com/MyAccount or within the app by selecting the “First-Time User? Register” link at the bottom of the login screen.
No. For now, please use the website to stop, start or transfer service.
Yes. You can easily view your billing history on your app by going to the “Billing” icon at the bottom of the screen.
Yes. You can sign up for AutoPay in the app by clicking on the property account you want to enroll and clicking the three dots dropdown menu by your service type (gas and/or electric).
Yes. You can request a payment extension by clicking on the property account > your type of service > three dot dropdown menu > “Request a Payment Extension”.
No. You will need to log in to My Account on the website. Check out our Billing resource hub for more information.
Once in the app, go to the profile icon on the bottom right, and under “General,” click “Feedback” or “Contact Us.” Be sure to contact customer service with billing or service questions.
No. You will need to log in to My Account using the website.
No. This can be done through your My Account on the website.
The app is available for download in the Google Play Store or the Apple App Store.
Yes. The app is free to download, but you should check with your wireless carrier to review the terms of their data or wireless service costs.
No. If you ever suspect a natural gas leak, you should leave your location immediately on foot and call 911 and CenterPoint Energy at 888-876-5786. This information can also be found in the app under “Outage” on the bottom navigation.
In , you have the power to choose a natural gas supplier.
Click “Continue” to see your options.
Or, “Cancel” to learn more about CenterPoint Energy.
