Start New Natural Gas Service

You’re on your way to getting safe, reliable natural gas service. You can also easily add, transfer or stop service, because everything we do centers around you. ​​​​

To get started you will need:

  • CenterPoint Energy account number (if existing customer)
  • Move dates​
  • Payment method ready (for initial deposit if required)

For homes with existing natural gas connections, please submit the start service form seven (7) days before your scheduled move-in date to initiate billing cycle and begin gas service. Start service requests are usually completed within three (3) business days.

For newly constructed homes or connections to existing structures, learn more here: Connect to Gas.

Transfer Natural Gas Service

If you're already a CenterPoint Energy customer, but moving to a new location, you can request a service transfer.



Enjoy Online Service Programs and Offers

​After you finish the Start Service process, sign into My Account to take advantage of our efficiency programs, tips and account services.

My Account Services

Energy Savings

Appliance Service and Sales

Natural Gas Safety

Natural gas is one of the safest and most reliable fuels available. Your safety is important to us and CenterPoint Energy never stops monitoring our pipeline system to ensure your home receives safe and reliable delivery of natural gas energy.

Help keep your household safe by reading about natural gas safety.