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    My Account

    Sign in now to get access to your CenterPoint Energy online services to pay your bill, manage communication preferences and more!

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  • Service Area : Houston
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To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information.

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  2. Manage Your Account: Online Account Services
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​Manage Your Account

Sign into your secure online account to access your online payment options such as making an immediate​ payment, scheduling future payments and setting up automatic payments. You'll also be able to set payment alerts, update communication preferences and much more.​​

​Sign In & Pay Online Now


Pay My Bill

Sign in to My Account to make a payment, schedule a future payment, or view your bill.

Payment Reminders

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Sign in to My Account to set up text and email payment notifications.

Just getting started? 

Register your account and get easy access to these My Account online services:

Payment & Billing

Pay bill

  • Sign into My Account and view, print, download and pay your bill
  • You can also schedule future dated payments or set up AutoPay and relax, knowing that your bill will be paid when you’re on vacation or simply busy with other things. View all payment options.
  • Need payment assistance? Learn more about programs offered, payment arrangments and payment extensions.

Manage billing preferences

  • Set up Average Monthly Billing and get balanced billing each month.
  • Sign up for paperless billing and your bill will be sent to your email address.
  • You can also sign up for payment reminders and receive a text message or email notification.
Communication Preferences

Email communications, service notifications and alerts.

We want to stay in touch with you, but only in ways you find helpful. Sign into My Account and choose the types of emails you want to receive from CenterPoint Energy on the Communication Preferences page. A wide variety of topics from Products & Services to Education & Awareness can help you stay in touch with the latest energy saving tips and programs we offer.
Note: We're required to send certain safety and regulatory communications and certain topics may vary by state.
Service Notifications & Alerts - Add up to 10 points-of-contact for alerts & notifications. Decide who should be notified and how – text message, voice or email– concerning your CenterPoint Energy services, such as appointment reminders and payments due.
Manage Payment Alerts - In many households, more than one person is responsible for paying bills. Ensure that everyone sharing this responsibility knows when a payment is due and what is owed.
Authorized Users
You don’t need to share your User ID & Password with others for help managing your CenterPoint Energy accounts or services. Add trusted users to safely give someone permission to view or manage services at each property. To get started simply sign in to My Account and then visit the Authorized Users page.
  • Assigning User Access Level: Decide the level of access a user has for each property. The access level determines what, if any, tasks a user may take, such as paying a bill or scheduling services.
  • Edit or Remove Access: Change or eliminate an authorized user’s access level at any time via the Authorized Users page.
Managing Multiple Premises
The Account Summary page displays important account details for each of your properties together on one, clean display and new tools making it easy to manage CenterPoint Energy services across multiple properties: 
  • Create property nicknames: You may create a nickname for each property (e.g. “The Lake House” or “Smith Rental Unit”).
  • Property search (accounts with 3+ properties): Easily search through properties by street name, house number, account number or nickname. Multi-property display (accounts with 3+ properties): Navigate through many properties and accounts with ease.

Not ready to create an online account?

Access our guest transactions using a combination of your primary account data elements.

View Available Guest Transactions
  • Pay your bill​​
  • Extend payment due date
  • Set up a payment plan
  • Report a payment made at a bill payment center
  • Start-Stop-Transfer Service
  • Request a credit reference letter
  • Reconnect service if disconnected for non-payment​​​​
  • Track service appointment

Payment & Billing

​Pay bill
  • View, print, download
Set payment preferences
  • Schedule payments
  • Set up AutoPay
Set bill preferences
  • Average Monthly Billing
  • Paperless billing
  • Payment alerts
Report payment made
Payment Arrangements
  • Payment extension
  • Set up a payment plan
  • Reconnect service if disconnected for nonpayment

​Account Management

​Start | Stop | Transfer gas service
Multi-property management
Set up preferences
  • Manage alerts
  • Add authorized users
  • Customize your communications
Free management tools
  • View energy usage
  • Analyze energy usage
  • Track service appointments
  • Request credit reference letter




 

 

​My Account: Convenience in your reach!

Guest Transactions

  • Pay your bill​​
  • Extend payment due date
  • Set up a payment plan
  • Report a payment made at a bill payment center
  • Start-Stop-Transfer Service
  • Request a credit reference letter
  • Reconnect service if disconnected for non-payment​​​​
  • Track service appointment



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Service Area : Houston

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