Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7.



​Natural Gas Contact Information

  Customer Service

  Report a Gas Leak

  • 713-659-2111
  • 888-876-5786
  Payment Address
  CenterPoint Energy, Inc.
  P.O. Box 4981

  Houston, TX 77210-4981

​Electric Delivery Contact Information

  Customer Service/Report an Electric Power Outage

  • 713-207-2222
  • 800-332-7143
  Report Downed Power Lines
  • 713-207-2222
  Report Electricity Theft
​  Report a Streetlight Outage

  Find an Electric Service Provider - We deliver but do not sell electricity

  Find Your Electric Service Representative for e​​lectric construction projects