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Customer Bill Resources

Pay my bill

I need help paying my bill.

Here are resources that could help:

Enrolling in payment arrangements allows you to pay a total bill in smaller increments over a set period of time.
To help you avoid late payment fees, we offer one-time payment extensions for customers who qualify.
Financial assistance through federally funded programs and crisis assistance offered by counties may be available to eligible households.

I need help lowering my bill.

Here are resources that could help:

My Energy Analyzer is a free energy analysis tool that can help you better understand your household energy use and identify ways to save energy and money.
We can help you manage winter payment peaks and even out your projected natural gas charges. Average Monthly Billing balances out your payments and you still only pay for the amount of natural gas you use.

Why is my bill higher than normal?

Here are resources that could help:

Learn how to read and understand your bill.
We can help you manage payment peaks and even out your projected charges.
Average Monthly Billing balances out your payments and you still only pay for the natural gas you use.

Other billing services.

Here are additional resources to help you have a smooth billing process:

Sign up for payment alerts as a monthly courtesy reminder that your bill is due.
Automatic payment with AutoPay makes bill paying simple. Your payment is automatically withdrawn from your checking or savings account each month.
Reduce clutter and add convenience when you turn off paper bills by signing up for paperless billing.
Authorized payment centers will accept your payment and provide you with a receipt. Payments made at these locations before 5 p.m. are posted to your account on the next business day.

Customer Bill Resources​​

I need help paying my bill.

I need help lowering my bill.

Why is my bill higher than normal?

Other billing services.

Customer Bill Resources