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Billing resource hub

Important: Cold weather rule is a state law that protects residential utility customers from having their service shut off between Oct. 1 and April 30. If you cannot pay your bill in full, you must call CenterPoint and enroll in a payment plan to avoid disconnection.

I need help paying my bills.

Here are resources that could help:

You may be eligible for Low Income Home Energy Assistance Program (LIHEAP) to help you pay for home heating costs.
Customers receiving Energy Assistance through LIHEAP may be eligible to receive additional funds through the Gas Affordability Program (GAP).
Enrolling in payment arrangements allows you to pay a total bill in smaller increments over a set period of time.
To help you avoid late payment fees, we offer one-time payment extensions for customers who qualify.
Financial assistance through federally funded programs and crisis assistance offered by counties may be available to eligible households. (HeatShare, United Way 211, County)

I need help lowering my bill.

Here are resources that could help:

Save energy and money with energy efficiency rebates.
View energy-saving tips that can help make a difference in the amount of energy you use and money you save.
My Energy Analyzer is a free energy analysis tool that can help you better understand your household energy use and identify ways to save energy and money.
We can help you manage payment peaks and even out your projected charges. Average monthly billing balances out your payments and you still only pay for the natural gas you use.
The Inflation Reduction Act of 2022 provides federal tax credits and deductions that will help reduce energy costs.

Why is my bill higher than normal?

Here are resources that could help:

Learn how to read and understand your bill.
We can help you manage payment peaks and even out your projected charges. Average monthly billing balances out your payments and you still only pay for the natural gas you use.
My Energy Analyzer is a free energy analysis tool that can help you better understand your household energy use and identify ways to save energy and money.

Other billing services.

Here are additional resources to help you have a smooth billing process:

Sign up for payment alerts as a monthly courtesy reminder that your bill is due.
Automatic payment with AutoPay makes bill paying simple. Your payment is automatically withdrawn from your checking or savings account each month.
Reduce clutter and add convenience when you turn off paper bills by signing up for paperless billing.

Billing resource hub​​

I need help paying my bills.

I need help lowering my bill.

Why is my bill higher than normal?

Other billing services.

Billing resource hub