​​​​​​​​​​​​​​​​​Paperless Billing​​​



Reduce clutter and add convenience when you turn off paper bills.​​

  • You’ll get an email when your bill is ready to view and pay.
  • Choose how you want to pay - online, by phone, automatically or at a payment center.
  • Send email and text payment alerts to accounts you check most often.
  • Feel good knowing you are making a smart choice for the environment.
  • You'll be able to access up to 13 months of previous bills online. 


Go Paperless

Simply register for or sign in​ to My ​Account and choose "Go Paperless." Don't forget to set up payment alerts.


Payment Alerts?

Q: How do I sign up for a payment alert?

Step 1: Sign in to My Account and click on Manage Communication Preferences.

Step 2: If you have more than one account, select the account you want to update.

Step 3: Add or update email or text information for Payment Alerts in the Billing section. You can add up to five different email addresses or mobile numbers. Then, make sure you click the Save Changes button.

Tip: Set up payment alerts for all accounts you manage.

Q: Will I still receive a reminder if I’ve already paid or scheduled my bill?

A: Yes. Payment reminders are monthly courtesy reminders that your natural gas payment is due. However, you will only receive a past due reminder if your bill has not been paid in full by your due date.

Q: How do I cancel payment reminders?

A: In the Payment Alerts section, simply remove the notification you no longer wish to receive.

Why register for My Account?

Once registered, you'll be able to sign up for paperless billing, set up email and text payment alerts, view your bill and energy usage, set up payment options, get free tools and more! Set up your online account access today.