OMAHA, NAPLES, Texas – Jan. 14, 2026 – CenterPoint Energy is providing a final update regarding a rupture on a third-party transmission pipeline in Northeast Texas on Monday, January 12.
Restoration efforts are now complete, and crews have safely restored natural gas service to all customers in Omaha and Naples who are available to receive service.
Important Information for Customers
To restore service, technicians go door-to-door to perform a necessary safety check prior to conducting relights on each natural gas appliance in a customer's home or business. An adult 18 or older must be at the location when a technician arrives. All technicians and contractors wear ID badges and will show them on request.
Safety is CenterPoint's core value, and all CenterPoint personnel work to keep safety at the forefront during the repair and restoration process. If you smell gas, leave the area immediately on foot. Don't use electric switches, telephones, cell phones or start a car, as all these things could cause a spark. Call CenterPoint (888-876-5786) and 911 to report.
CenterPoint appreciates the continued patience and support of its customers and communities as it works to safely restore service as quickly as possible.
About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.