CenterPoint Energy innovation plan approved for implementation to help advance decarbonization efforts in Minnesota
Wide-ranging plan approved by the Minnesota Public Utilities Commission expected to help reduce greenhouse gas emissions, promote job creation and leverage federal funding
2024-07-25T05:00:00Z

Minneapolis – July 25, 2024 – Today, CenterPoint Energy, Minnesota's largest natural gas utility, received approval from the Minnesota Public Utilities Commission (PUC) to implement a diverse set of innovative pilot projects that aim to reduce greenhouse gas emissions and advance decarbonization efforts in Minnesota. The approved plan includes investments in made-in-Minnesota low- and zero-carbon gases like renewable natural gas and green hydrogen, as well as emerging technologies such as networked geothermal systems and onsite carbon capture.

The projects are part of a five-year innovation plan submitted under a landmark state energy law: the Natural Gas Innovation Act (NGIA). Passed with bipartisan support in 2021, the NGIA created a new regulatory framework for natural gas utilities to invest in renewable energy resources and innovative technologies to help reduce Minnesota's greenhouse gas emissions. CenterPoint is the first utility in Minnesota to file and have an innovation plan approved.

According to the U.S. Energy Information Administration, more than two-thirds of Minnesota households, or 1.5 million households, depend on natural gas for heating, in addition to natural gas supporting the operations of many businesses and industries in the state. CenterPoint provides natural gas service to more than 920,000 home and business customers in Minnesota.

“CenterPoint looks forward to implementing our innovation plan as part of our efforts to advance Minnesota's energy future," said Brad Steber, CenterPoint Energy's Vice President, Minnesota Gas. “Being in a cold climate state, we understand the need for readily available, cost-effective, safe and reliable energy solutions that keep us warm on winter's coldest days. We know that there is not one solution alone to meet our state's decarbonization goals, but we are excited to work to accelerate technologies that show promise for a cleaner tomorrow."

CenterPoint's innovation plan is expected to deliver significant benefits to Minnesota, including:

  • Reducing or avoiding an estimated 1.2 million tons of carbon emissions over the lifetime of the projects – equivalent to the annual energy use of approximately 150,000 homes or 14% of total emissions from natural gas supplied to CenterPoint customers in Minnesota each year.
  • Creating an estimated 3,000 full-time equivalent jobs over the pilot projects' lifetimes.
  • Leveraging an estimated approximately $17 million or more in federal clean energy incentives (as applicable).

The total estimated budget to implement this plan is approximately $106 million over five years. The plan adds an estimated $1.50 per month to a standard residential monthly utility bill.

The plan includes 17 pilot projects and seven research-and-development projects. These projects will evaluate and deploy a wide variety of innovative resources and technologies. Key pilot projects include:

Made-in-Minnesota gas alternatives
Under NGIA, at least 50% of an innovation plan's total investments are required to be dedicated toward generating, purchasing or distributing natural gas alternatives. CenterPoint's innovation plan will invest in low-carbon, zero-carbon and even carbon-negative energy resources that can supplement or replace conventional natural gas, including:

  • Renewable natural gas (RNG) is developed by recycling organic waste materials from farms, food waste, wastewater treatment facilities and other sources to produce pipeline-quality gas. CenterPoint plans to purchase RNG to help offset greenhouse gas emissions attributed to energy used by customers.
  • Green hydrogen is produced by splitting water into oxygen and hydrogen using renewable electricity. It can be blended into the utility's natural gas supply or used directly in a dedicated system with industrial or large commercial customers. CenterPoint has a green hydrogen production facility pilot project that's been in operation in Minneapolis since 2022.  The plan includes developing a second green-hydrogen production facility, which will use onsite solar panels and include a hydrogen storage system at a CenterPoint-owned property near Mankato, Minnesota.

Networked geothermal systems
CenterPoint plans to develop a networked geothermal system, also known as a thermal energy network, to provide building heating and cooling to a neighborhood currently served by the utility. A geothermal system uses a network of wells, water, pipes and pumps to pull heat out of the ground, delivering warmth to buildings in winter and pumping heat from those buildings back into the ground to provide cooling in summer. Additionally, CenterPoint will offer incentives available for large customers to partially offset costs to install and operate their own networked geothermal system.
 
Hybrid heating
The plan includes incentives for home and business customers to install hybrid heating systems that use electric heat pumps with supplemental natural gas heating for the coldest days with the goal of reducing customer energy costs and maintaining energy efficiency.
 

Industrial decarbonization
Through this plan, CenterPoint is seeking opportunities to help customers reduce their emissions in more difficult-to-decarbonize sectors. The plan includes incentives and other support to industrial customers intended to help improve efficiency and reduce emissions for high-heat processes such as glassmaking, concrete production and metal foundries. Technologies that could be leveraged depend on the type of business and may include electric heat pumps, onsite carbon capture, installing onsite green hydrogen production facilities and updating boilers to use up to 100% green hydrogen.

CenterPoint is committed to reducing greenhouse gas emissions, as demonstrated by its company-wide Net Zero goals by 2035 for its Scope 1 and certain Scope 2 greenhouse gas emissions. Also, CenterPoint is committed to helping residential and business customers reduce greenhouse gas emissions attributable to their end use of natural gas by 20-30% by 2035 (from a 2021 baseline). The total greenhouse gas emission reductions under this Scope 3 goal are comparable to those for the company's combined Scope 1 and 2 Net Zero goals.

To learn more about CenterPoint's efforts to advance Minnesota's energy future, visit CenterPointEnergy.com/FutureMN.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of March 31, 2024, the company owned approximately $40 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward Looking Statement:
This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events, such as CenterPoint Energy's ability to execute on the innovation plan, including the planned scope of projects and anticipated benefits, and the associated extent of greenhouse gas emission reductions, advancement of decarbonization efforts and the number of jobs created by the innovation plan, the extent to which and timing of CenterPoint Energy's ability to recover costs to implement the innovation plan, the amount and expected impact to customer's bills and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release.

Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include, but are not limited to, risks and uncertainties relating to: Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include, but are not limited to, risks and uncertainties relating to: (1) CenterPoint's business strategies and strategic initiatives; (2) changes in market demand; (3) CenterPoint's ability to fund and invest planned capital and the timely recovery of CenterPoint's investments; (4) financial market conditions; (5) general economic and political conditions; (6) the timing and impact of regulatory proceedings and actions and legal proceedings; (7) effects of competition; (8) catastrophic events including public health threats; (9) weather variations and the impact of climate change; (10) changes in business plans; (11) continued disruptions to the global supply chain including volatility in commodity prices; (12) changes in technology; (13) legislative actions, including tax and developments related to the environment such as global climate change, air emissions, carbon, waste water discharges and the handling of coal combustion residuals; (14) CenterPoint Energy's ability to execute on its initiatives, targets and goals and operations and maintenance goals and (15) other factors discussed CenterPoint's Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and CenterPoint's Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, including in the “Risk Factors" and “Cautionary Statement Regarding Forward-Looking Information" sections of such reports, and other reports CenterPoint or its subsidiaries may file from time to time with the Securities and Exchange Commission.

Net Zero Disclaimer
CenterPoint Energy's Scope 1 emissions estimates are calculated from emissions that directly come from its operations. CenterPoint Energy's Scope 2 emissions estimates are calculated from emissions that indirectly come from its energy usage, but because Texas is in an unregulated market, its Scope 2 estimates do not take into account Texas electric transmission and distribution assets in the line loss calculation and exclude emissions related to purchased power between 2024E-2026E. CenterPoint Energy's Scope 3 emissions estimates are based on the total natural gas supply delivered to residential and commercial customers as reported in the U.S. Energy Information Administration (EIA) Form EIA-176 reports and do not take into account the emissions of transport customers and emissions related to upstream extraction. While CenterPoint Energy believes that it has a clear path towards achieving its Net Zero greenhouse gas emissions (Scope 1 and certain Scope 2) by 2035 goals, its analysis and path forward required it to make a number of assumptions. These goals and underlying assumptions involve risks and uncertainties and are not guarantees. Should one or more of CenterPoint Energy's underlying assumptions prove incorrect, CenterPoint Energy's actual results and ability to achieve Net Zero Scope 1 and certain Scope 2 greenhouse gas emissions by 2035 could differ materially from its expectations. Certain of the assumptions that could impact CenterPoint Energy's ability to meet its Net Zero Scope 1 and certain Scope 2 greenhouse gas emissions goals include, but are not limited to: greenhouse gas emission levels; service territory size and capacity needs remaining in line with company expectations; regulatory approval of Indiana Electric's generation transition plan; impacts of future environmental regulations or legislation; impacts of future carbon pricing regulation or legislation, including a future carbon tax; price, availability and regulation of carbon offsets; price of fuel, such as natural gas; cost of energy generation technologies, such as wind and solar, natural gas and storage solutions; adoption of alternative energy by the public, including adoption of electric vehicles; rate of technology innovation with regards to alternative energy resources; CenterPoint Energy's ability to implement its modernization plans for its pipelines and facilities; CenterPoint Energy's ability to complete and implement generation alternatives to Indiana Electric's coal generation and retirement dates of Indiana Electric's coal facilities by 2035; CenterPoint Energy's ability to construct and/or permit new natural gas pipelines; CenterPoint Energy's ability to procure resources needed to build at a reasonable cost, the lack of or scarcity of resources and labor, the lack of any project cancellations, construction delays or overruns and CenterPoint Energy's ability to appropriately estimate costs of new generation; impact of any supply chain disruptions; changes in applicable standards, metrics, methodologies or frameworks; and enhancement of energy efficiencies. 

​

 Recent News

 

 
In celebration of Natural Gas Utility Workers Day, CenterPoint Energy honors team members who work every day to serve customers and communities

Houston – March 18, 2025 – Every year, March 18 is recognized as Natural Gas Utility Workers Day, which is a moment to pause and honor the important role natural gas utility workers play in serving as emergency responders and keeping natural gas safely flowing to the businesses and homes in the many communities CenterPoint Energy is privileged to serve. CenterPoint honors the company's employees and those who work throughout the natural gas industry for their tireless work in providing safe, reliable and resilient service to those who rely on natural gas.

CenterPoint's approximately 3,500 natural gas utility workers play a critical role in installing and maintaining natural gas infrastructure such as pipelines and meters, supporting the delivery of energy service to customers, educating the public on natural gas safety and adhering to rigorous safety standards to protect their communities and the environment.

“Our natural gas utility workforce keeps safety at the forefront of all they do. Whether installing natural gas service or responding to emergency calls from customers, our workers focus on delivering resilient, readily available energy solutions for customers. No matter the temperature outside nor the time of day, our natural gas workers are there to help meet the needs of our customers and communities to keep them safe, maintain warmth and enable possibilities to support business needs. We honor and celebrate natural gas utility workers, not just today, but for the work they do every day to help keep us all safe," said Richard Leger, CenterPoint's Senior Vice President, Gas Business.

At CenterPoint, natural gas utility workers serve more than 4.3 million customers across six states, monitor and maintain more than 75,000 miles of distribution pipeline and deploy advanced leak detection technologies to monitor more than 80% of the company's natural gas assets.

In 2024 alone, the company's natural gas utility workers helped:

  • Replace more than 470 miles of pipeline to help advance efforts to modernize the company's natural gas distribution systems using modern construction materials and installation methods, including efforts to replace cast iron infrastructure.
  • Deploy more than 250,000 natural gas smart meters across the company's service area, which include enhanced safety and communications features.
  • Complete more than 2.5 million locates of the company's natural gas facilities, which help customers and community members dig safely and mitigate potential service disruptions.

Tips for customers to stay safe

Safety is CenterPoint's top priority. In addition to the company's employees' commitment to working safely, the company would like to remind customers to always keep natural gas safety top of mind by:

  • Calling before your dig: Anyone planning a project that requires digging should contact 811 at least two days prior to their work starting to have underground utilities located at no cost.
  • Learning to recognize a natural gas leak by using one's eyes, ears and noses:
    • Look for signs of a natural gas leak including persistent bubbling in standing water and discolored or dead vegetation around a pipeline.
    • Listen for any unusual noises such as whistling, hissing or roaring sounds.
    • Smell for the distinctive, strong odor, often compared to rotten eggs or sulfur from mercaptan which is added to natural gas for safety detection purposes.
  • Immediately reporting a suspected natural gas leak: If there's a “rotten egg" odor of natural gas present, immediately leave on foot, go to a safe location and call both 911 and CenterPoint Energy. Don't use electric switches and outlets, phones (including cell phones), drive or start a car or do anything that could cause a spark inside or close to the location.

To learn more about CenterPoint's commitment to natural gas safety, visit CenterPointEnergy.com/Safety.

Images associated with this release can be found at: https://cnplibrary.canto.com/b/UJQKH. These photos are made available courtesy of CenterPoint Energy.

​
CenterPoint Energy Taking Safety Actions to Address Increased Wildfire Risk in Parts of the Greater Houston Area

Red Flag Warning in effect for large portions of Texas and the Greater Houston area from noon to 9 p.m. on Saturday; high wind gusts, low humidity and fire risk anticipated

CenterPoint has taken a series of actions to prepare equipment and approximately 1,000 workers ready to respond today 

Company continues to communicate with customers about the potential for temporary outages in some areas due to wildfire conditions 

HOUSTON, March 15, 2025 - CenterPoint Energy is taking a series of precautionary actions to help protect customers and communities and address elevated wildfire risk in parts of the Greater Houston area, as the National Weather Service has issued a Red Flag Warning from noon until 9 p.m. today. CenterPoint has actively prepared for potentially dangerous weather conditions, including high wind gusts, dry fuels and low humidity, by conducting pre-inspections of electric and natural gas equipment, adjusting power line safety settings in higher-risk areas, communicating with customers and working closely with local emergency agencies. Today, CenterPoint has approximately 1,000 line and vegetation workers prepared to respond to the evolving weather conditions.

Over the last day, CenterPoint has notified customers in the Cypress, Fort Bend and Katy areas through the company's Power Alert Service about the possibility that extreme weather and wind conditions could result in some temporary safety outages this afternoon or tonight.

"While we have had some precipitation with the passing front this morning, we must remain vigilant. As fire weather conditions quickly evolved and escalated across the state, CenterPoint has been actively preparing for potential impacts to the system and is ready to respond to the heightened risk today. Over the last several days, our teams have completed a series of actions to help protect our customers and communities, including inspecting critical equipment, clearing hazardous vegetation near power lines, adjusting safety settings in higher-risk areas and pre-positioning crews to quickly restore power if temporary safety outages occur. We will continue to keep customers informed of our efforts and how they can stay prepared before and during extreme weather," said Don Daigler, Senior Vice President, Emergency Planning & Response.

Key Actions to Help Keep Customers Safe
CenterPoint's safety preparations over the last several days include the following key actions:

  • Inspecting and Hardening Key Power Lines: Inspecting power lines in areas of heightened fire risk, clearing hazardous vegetation near power lines and conducting repairs where needed, ahead of potential extreme weather.
  • Inspecting Natural Gas Facilities: Inspecting gas facilities in areas of heightened fire risk and clearing hazardous vegetation near facilities ahead of potential extreme weather.
  • Adjusting Safety Settings: Adjusting the settings on some power lines for safety between noon and 9 p.m. today.
  • Bringing on Additional Crews to Respond: Positioning CenterPoint crews and additional contractors to respond to any power outages or natural gas service interruptions that may occur. Additional resources will be utilized to safely restore service as quickly as possible when conditions allow.
  • Coordinating with Local Emergency Partners: Proactively sharing information with state, county and local leaders.
  • Communicating with Customers: Proactively communicating with approximately 330,000 customers in the Cypress, Fort Bend and Katy areas by phone, text or email about the potential for temporary safety outages due to high fire danger.

Important Safety Tips for Customers

CenterPoint encourages all customers to stay informed about weather conditions and make a plan to stay safe, including during a potential power outage. Customers can also get the latest information on CenterPoint's preparedness and response efforts and view important safety tips by visiting CenterPointEnergy.com/StormCenter. Additional preparation and safety tips are available at Ready.gov. 

How to Stay Informed: Sign Up for PAS
CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates by phone call, text or email. Customers can also stay up to date with CenterPoint's new and improved, cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages by county, city and zip code.

Customers can also follow @CenterPoint_TX to receive the most up-to-date information on the company's operations in the Greater Houston area and across Texas.

For the latest weather information for the Greater Houston area, view updates from the National Weather Service Forecast Office in Houston/Galveston at weather.gov/hgx.

For more information, contact:
Communications
Media.Relations@CenterPointEnergy.com

SOURCE CenterPoint Energy

CenterPoint Energy assessing damage, restoring power following overnight storms in southwestern Indiana

​​Evansville, Ind. – March 15, 2025 – CenterPoint Energy crews are actively assessing damage and making repairs to its electric system after severe storms moved through southwestern Indiana overnight. The company's natural gas system did not experience any major impacts. The storm system brought wind gusts up to 60 mph, with higher gusts reported in some areas, resulting in impacts across the company's electric system. As of 2:30 p.m., approximately 1,600 customers remain without power.

CenterPoint's restoration efforts underway
Damage assessments remain ongoing, and crews are focused on downed power lines, damaged poles and other storm-related impacts to the company's electric system.

According to the National Weather Service, more rain and scattered thunderstorms are expected Saturday. Due to these weather events, the outage count is likely to continue to change throughout the day. Additionally, outage numbers may shift as crews isolate sections of the system for repairs or identify new issues requiring additional work.

“Crews are making steady progress, and we appreciate our customers' patience as we work through the remaining outages," said Shane Bradford, CenterPoint's Vice President, Indiana Electric. “As weather continues to move through the area, restoration may be delayed as crews pause until safe to continue working, however, we remain focused on safely restoring power to every impacted customer as quickly as possible."

As restoration progresses and weather conditions improve, efforts will transition from large-scale outages affecting multiple customers to localized outages affecting smaller numbers of customers. Some of these repairs require extensive work, such as replacing broken poles or restoring service to individual customers who have damage to customer-owned electrical equipment.

What customers need to know about power restoration and repairs
When restoring power after service interruptions, CenterPoint follows a prioritization process that begins with critical infrastructure, followed by repairs that restore service to the greatest number of customers before addressing individual outages.

Additionally, some customers may experience delays if repairs are needed at their home or business. One common issue after storms is damage to a weatherhead—the point where power enters a home—which is customer-owned equipment. If a weatherhead is damaged, customers must have a licensed electrician make necessary repairs before CenterPoint can restore service. After repairs are completed, customers should call 800-227-1376 to request reconnection.

Safety tips
CenterPoint encourages customers to take steps to prepare for severe weather:

  • Downed power line safety: Stay at least 35 feet away from downed power lines and report them by calling 800-227-1376.
  • Work crew safety: Be cautious around work crews and give them plenty of room to safely assess damage and make repairs.
  • Generator safety: Never connect a portable electric generator directly to a building's electrical system during a power outage; electricity could back-feed into the power lines, potentially endangering CenterPoint workers. Only use a portable generator in a well-ventilated area and never run it inside or in a garage to avoid carbon monoxide fumes, which can be deadly.
  • Call before digging: Call 811 to locate utility lines prior to digging on a property.

 
Electric customers encouraged to enroll in Power Alert Service®
Customers are encouraged to enroll in Power Alert Service® to receive outage details, estimated restoration times, as available or determined, and customer-specific restoration updates in the event of severe weather. With the option to receive updates via phone call, text or email, Power Alert Service® helps keep customers informed of restoration progress during an outage event.

Customers can get storm-related electric, natural gas and flooding safety tips at CenterPointEnergy.com/StormCenter.​

CenterPoint Energy returns to normal operations as NWS Red Flag Warning expires, weather and wind threat ends for Greater Houston region

​Houston – March 15, 2025 – CenterPoint Energy is returning to normal operations as the National Weather Service's Red Flag Warning and risks of fire weather and strong wind end for the Greater Houston area. The company's system performed well, with less than one percent of customers experiencing an outage throughout today's high wind gusts.

Over the last several days, CenterPoint actively prepared for potentially dangerous weather conditions by conducting pre-inspections of electric and natural gas equipment, adjusting power line safety settings in higher-risk areas, communicating with customers and working with local emergency agencies.

Key Actions to Help Keep Customers Safe
Leading up to today's Red Flag Warning, CenterPoint's safety preparations included the following key actions:

  • Inspected and Hardened Key Power Lines: Inspected power lines in areas of heightened fire risk, cleared hazardous vegetation near power lines and conducted repairs where needed, ahead of potential extreme weather.
  • Inspected Natural Gas Facilities: Inspected gas facilities in areas of heightened fire risk and cleared hazardous vegetation near facilities ahead of potential extreme weather.
  • Adjusted Safety Settings: Adjusted the settings on some power lines for safety between noon and 9 p.m. today.
  • Brought on Additional Crews to Respond: Positioned CenterPoint crews and additional contractors to respond to any power outages or natural gas service interruptions that may occur.
  • Coordinated with Local Emergency Partners: Proactively shared information with state, county and local leaders.
  • Communicated with Customers: Proactively communicated with approximately 330,000 customers in the Cypress, Fort Bend and Katy areas by phone, text or email about the potential for temporary safety outages due to high fire danger.

“We'd like to thank our customers for their patience as some might have experienced temporary outages today as we took the necessary precautions to protect the community and our electric system from the fire weather conditions," said Tony Gardner, Senior Vice President and Chief Customer Officer. “While today's weather risk has passed, we encourage customers to take this opportunity to enroll in the company's Power Alert Service® and verify contact information so that when the next weather event might impact Greater Houston area, CenterPoint can contact you with important information regarding your electric service."

CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates by phone call, text or email.

Customers can also follow @CenterPoint_TX to receive the most up-to-date information on the company's operations in the Greater Houston area and across Texas.

CenterPoint Energy working to restore remaining customers out from overnight severe weather

​Evansville, Ind. – March 15, 2025 – CenterPoint Energy crews have completed significant repairs to its electric system after severe storms moved through southwestern Indiana Friday night into Saturday morning. As of 9:30 p.m., approximately 200 customers remain without power. With nearly all customers restored, the majority of those still out will remain without service overnight as crews continue addressing the final localized outages.

“Crews have worked tirelessly throughout the day to restore power to the majority of customers impacted by this weekend's severe weather, and we appreciate their patience," said Shane Bradford, CenterPoint's Vice President, Indiana Electric. “As we continue the final phase of restoration, our teams will focus on the remaining smaller and individual outages and will continue working overnight and into Sunday until service is restored to all customers."
 
Working through intermittent rain, gusty winds and occasional lightning throughout the day, crews safely repaired extensive storm damage, including downed power lines, damaged poles and other storm-related impacts to the company's electric system.

“Our internal and contracted crews faced challenging conditions today while keeping safety at the forefront. We appreciate their dedication as they worked to restore service to our customers," Bradford added.

At this stage, most of the remaining outages are localized, affecting smaller numbers of customers. Some of these repairs require extensive work, such as replacing broken poles or restoring service to individual customers who have damage to customer-owned electrical equipment.

Customers may experience delays if repairs are needed at their home or business. One common issue after storms is damage to a weatherhead—the point where power enters a home—which is customer-owned equipment. If a weatherhead is damaged, customers must have a licensed electrician make necessary repairs before CenterPoint can restore service. After repairs are completed, customers should call 800-227-1376 to request reconnection.

Customers can stay informed on remaining updates by following CenterPoint on Facebook and X (formerly Twitter).​