CenterPoint Energy issues statement and provides restoration update
Company has restored nearly 96% of impacted customers
2024-07-16T05:00:00Z

​​​Houston — July 16, 2024 – CenterPoint Energy today announced that its crews have restored power to nearly 96% of impacted customers. The company remains on track to restore electricity to approximately 98% of impacted customers by the end of the day on Wednesday, July 17, and to all customers who can receive power by Friday, July 19. 

In addition, the company issued the following statement in response to Governor Abbott's letter:

We have work underway to address the Governor's requests and are committed to collaborating with the State, local government, regulators, and community leaders to increase the resiliency of the electric grid. This work is integral to ensuring that we are creating and sustaining an environment in Texas where people want to live and build their businesses.

How customers can support their restoration​

As CenterPoint moves into the later stages of the restoration process, customers without power should check their weatherhead, the point where power enters the home through an electric service drop, which is often a pipe located on the side of the residence or building. If the weatherhead is damaged, crews cannot safely restore service to the home until a licensed electrician has made the necessary repairs. Customers who are served by an underground service will not have a weatherhead, but there may still be damage to their equipment that could require servicing.

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Important safety reminders

  • Stay alert – ask to see a company identification badge before allowing a utility worker in your home.
  • Always stay at least 35 feet away from downed power lines and damaged electric utility equipment.
  • Treat all down and damaged equipment as energized and report it to the company at 713-207-2222 or 800-332-7143.
  • CenterPoint is currently experiencing longer than usual hold times across its region. The Customer Service team is only accepting calls for electric and natural gas emergencies at this time.
  • If using a portable generator, place in a well-ventilated area and never run it inside to avoid a dangerous build-up of carbon monoxide.
  • Crews are working to safely restore electric service for you and your family; please be cautious around restoration crews and give them plenty of room to safely assess damage and make repairs.

 
CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.


 Recent News

 

 
CenterPoint Energy continues preparedness actions and positions resources ahead of potential severe weather in the Greater Houston area beginning Saturday afternoon and into Sunday

HOUSTON – March 7, 2026 – CenterPoint Energy's Emergency Operations Center remains activated today as the company continues executing preparedness actions ahead of potential severe weather across the Greater Houston area Saturday afternoon and evening, including scattered showers, thunderstorms and lightning. The company is monitoring forecasts, coordinating with emergency management partners and positioning resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our electric service territory on Saturday, we will continue tracking forecasts and adjusting our response plans. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel continue executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: The company is providing updates to local officials and emergency management partners.

“Our crews are pre-positioned and ready to safely and quickly restore service in the event the forecasted severe weather has an impact on our system," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We are committed to keeping our customers aware and informed, especially during potentially severe weather events. We urge all customers to register for Power Alert Service®, so that if outages from weather occur they can receive restoration updates directly via phone, text and email."​

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • ​ Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

More than 99.8% of CenterPoint Energy customers experienced no impacts during Saturday afternoon and evening storms; Company remains ready to respond to additional storms overnight and Sunday

​HOUSTON – March 7, 2026 – As today's wave of thunderstorms moved through the Greater Houston area, more than 99.8% of CenterPoint Energy's 2.9 million customers experienced no impacts to electric service as a result of this afternoon's severe weather. At the peak of today's storm activity, approximately 11,000 customers were without service. Since 5 p.m., crews have restored approximately 7,000 customers. As of 9:30 p.m., approximately 4,000 customers are currently without power — less than 1% of CenterPoint's 2.9 million electric customers. These numbers may continue to fluctuate as additional storms move through the area overnight and Sunday.​​

Crews have been pre-positioned across the area and are actively restoring customers experiencing outages in the areas most impacted, including northern areas of the company's electric service territory in Cypress, Humble and Katy, which experienced thunderstorms with frequent lightning and heavy rainfall.

The company's Operations Center remains activated as crews respond to outages and continue executing preparedness actions ahead of any weather impacts tomorrow. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to continue supporting restoration efforts and respond to any system impacts safely and as quickly as possible.

“We are committed to getting the lights back on for those customers experiencing outages following today's storms. Our crews are out right now across the Greater Houston area working to safely and quickly restore customers, while also preparing for another round of severe weather tomorrow afternoon," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander.

“As heavy rainfall continues and the threat of flooding remains across the area, we urge customers to stay prepared. We urge customers to stay aware and alert to the dangers of flood waters – and stay away from downed power lines that could be submerged in standing water. If you see a downed power line, stay at least 35 feet away and call us at 713-207-2222 to report."

CenterPoint has taken the following actions:

  • Deployed the company's resources: More than 1,400 personnel are responding to outages and supporting preparedness actions ahead of potential restoration efforts tomorrow.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Continued monitoring of weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams have been pre-positioned in areas where storms are forecasted to impact and remain respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Continued coordination with local officials: The company is providing updates to local officials and emergency management partners.

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​MINNEAPOLIS — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out

of the duct or tube that goes from the appliance to the outdoors.

  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling

costs, take time to caulk areas in and around a home where conditioned air may escape such as
around windows and doors or where warm air could enter.

  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use,

so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot
water use without sacrificing comfort.

  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.


About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.

CenterPoint Energy activates Emergency Operations Center as teams continue monitoring severe weather forecasted across the Greater Houston area this weekend and preparing for potential impacts

​HOUSTON – March 6, 2026 – With the potential for severe weather, scattered showers, thunderstorms and lightning to impact the Greater Houston area from Friday night through Sunday evening, CenterPoint Energy has proactively activated its Emergency Operations Center. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible. ​

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our service territory on Saturday, we will continue tracking forecasts and adjusting our response plans tomorrow and throughout the weekend. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel are executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activating Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company has proactively activated its Emergency Operations Center.​
  • Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: Providing regular updates to local officials and emergency management partners.

“Keeping our customers informed is a top priority, especially during severe weather," said Jesus Soto Jr., CenterPoint Executive Vice President and Chief Operating Officer. “If outages from weather occur, our Outage Tracker is the best way to stay updated with real-time information, including estimated restoration times. We're committed to open communication and working safely and quickly to restore service."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.​

While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​EVANSVILLE, Ind. — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out of the duct or tube that goes from the appliance to the outdoors.
  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling costs, take time to caulk areas in and around a home where conditioned air may escape such as around windows and doors or where warm air could enter.

  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use, so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot ​water use without sacrificing comfort.

  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.