CenterPoint Energy has restored power to 92% of impacted customers
2024-07-15T05:00:00Z

​​Houston — July 15, 2024 – CenterPoint Energy has now restored power to 92% of impacted customers and remains on track to restore electricity to approximately 98% of impacted customers by the end of day on Wednesday, July 17. The company now expects to restore power to all customers who can receive power by Friday, July 19.

“We are grateful to our crews who have restored power to our customers at a stronger pace than we have been able to in any hurricane in our history, despite the difficult conditions," Lynnae Wilson, Senior Vice President, Electric Business. “We continue to work around-the-clock to get our remaining customers back online."

In addition to damaging CenterPoint's electric infrastructure, Hurricane Beryl may have caused damage to customer-owned equipment. Specifically, customers should check their weatherhead, the point where power enters the home through an electric service drop, which is often a pipe located on the side of the residence or building. If the weatherhead is damaged, crews cannot safely restore service to the home until a licensed electrician has made the necessary repairs. Customers who are served by an underground service will not have a weatherhead, but there may still be damage to their equipment that could require servicing.

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Supporting Our Communities

CenterPoint has continued to support the communities it serves throughout this challenging time and beyond. Since Hurricane Beryl made landfall, the CenterPoint Energy Foundation has contributed nearly $1.7 million to disaster relief organizations, including: United Way Relief Fund, Salvation Army, Houston Food Bank, Red Cross Coastal Bend, Red Cross Coastal Plains, and many others. Through the contribution to Salvation Army, specifically, CenterPoint is enabling them to serve 83,000 meals to people in need. The company has also provided more than 90,000 bottles of water to cooling centers and other distribution centers throughout the greater Houston area and is continuing to deliver supplies to meet other immediate needs. CenterPoint has also continued to work hand-in-hand with community partners to position mobile generation at water treatment plants, medical facilities, water facilities, warming and cooling centers and senior living facilities throughout the Greater Houston area.

CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.


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CenterPoint Energy celebrates National Volunteer Week by recognizing the meaningful work employees do to strengthen communities

​HOUSTON – April 24, 2025 – In celebration of National Volunteer Week (April 20 to 26), CenterPoint Energy is proud to recognize its employees for collectively dedicating nearly 3 million hours of volunteer work with nonprofit organizations since 2002. CenterPoint's employees strive to make a positive impact by participating in company-organized volunteer efforts, working directly to support causes they consider meaningful to them and serving on nonprofit organization boards and committees.

In 2024, CenterPoint employees volunteered more than 55,000 volunteer hours to nonprofit organizations, providing over $1.8 million dollars in value to the organizations based on the Independent Sector's Value of Volunteer Time report. Approximately 25% of the company's employees participated in volunteer work, surpassing the average volunteer rate of 13% within the utility industry. Additionally, CenterPoint employees at all levels serve on nonprofit organization boards and committees, donating their time and talents to help service organizations achieve initiatives to strengthen communities. 

“At CenterPoint, we have a deep commitment to giving back to the communities we have the privilege of serving. We invest in strengthening and making our communities more vibrant to help our neighbors achieve extraordinary outcomes," said June Deadrick, Vice President, Community Relations at CenterPoint Energy. “Through our employees volunteering for nonprofit causes meaningful to them and CenterPoint Energy Foundation grants, we provide time, energy and financial contributions to organizations and causes that make a positive lasting impact on the lives of others."  

Established in 1974, National Volunteer Week celebrates the positive impact of community volunteers, showing appreciation for their dedication to making a difference by donating their time and talent.

CenterPoint employees volunteer for nonprofit organizations throughout the communities the company serves, including: 

  • West Side Nut Club Special Needs Kids Day (Indiana) – Since 1921, the West Side Nut Club's mission has been to initiate and promote the betterment of the Evansville area. For the last 11 years, employees have volunteered more than 1,000 hours for the West Side Nut Club's Annual Special Needs Kids Day at the Fall Festival. CenterPoint employees work with children with special needs from southwest Indiana and enjoy a morning full of excitement including rides, games and food.
  • Junior Achievement North (Minnesota) – Since 2011, CenterPoint employee volunteers have worked with Junior Achievement North, helping students discover and explore careers in the energy industry and cultivate valuable teamwork and critical thinking skills through various programs. At the annual Job Shadow event, CenterPoint employees provide deep insight and hands-on experiences to high school students that showcase the variety of careers needed to run a utility company. With JA in a Day, volunteers teach elementary students valuable personal financial education and entrepreneurial skills to prepare them to thrive in the future. In 2024, the CenterPoint Energy shop at Junior Achievement North's Biz Town opened, providing Minnesota students with opportunities to simulate running an energy utility and learn about the value of providing energy to power life's moments.
  • The Foodbank in Dayton (Ohio) — For more than 40 years, The Foodbank has served as the primary source of food for the hunger relief network in the Miami Valley. CenterPoint employees in Ohio have a long tradition of volunteering at The Foodbank in Dayton where they help with The Foodbank's drive-thru food distribution. They unload food from pallets, sort and bag produce, and place bags of food into the cars of clients who rely on the resources provided by The Foodbank. The Foodbank has served the Miami Valley for over 40 years and distributed more than 1.4 million pounds of food through the drive-thru in 2024.
  • Barbara Bush Houston Literacy Foundation (Texas) — The mission of the Barbara Bush Houston Literacy Foundation is to improve lives through the power of literacy and to realize the vision of literacy for all. CenterPoint employees volunteer with this organization to package books to build home libraries and conduct story time for Houston-area students. In addition to volunteering, the CenterPoint Energy Foundation has supported more than 27,000 books being distributed to schools and to students building their home libraries. CenterPoint employees are thrilled to be able to support efforts to spark a love of reading. 

In addition to employees volunteering to create better outcomes for their communities, the CenterPoint Energy Foundation awarded more than $19 million in 2024 to support nonprofit organizations focused on increasing community vitality and investing in education. 

To learn more about CenterPoint and its commitment to the communities the company serves, visit CenterPointEnergy.com/Community.  


About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility.  As of December 31, 2024, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.​


In celebration of Earth Day, CenterPoint Energy encourages Minnesota customers to take action to reduce their energy use with free and heavily discounted energy efficiency products

​MINNEAPOLIS – April 22, 2025 – In celebration of Earth Day, CenterPoint Energy encourages its Minnesota residential customers to take advantage of a variety of free and heavily discounted energy efficiency products through its Energy Efficiency Store. The products offered are designed to help customers reduce their personal energy use along with emissions while also saving them money.

CenterPoint offers a variety of products through its Energy Efficiency Store including:

  • Smart and programmable thermostats: By using a smart or programmable thermostat, heating and cooling systems can work around a customer's schedule. For a limited time, enjoy discounts on energy-saving thermostats that help customers' homes remain comfortable while reducing energy consumption.
  • Low-flow showerheads and faucet aerators: Showering accounts for 40 percent of a home's hot water use. Energy-saving showerheads and faucet aerators, like those found in the Energy Efficiency Store, can help lower energy costs, reduce hot water use and maintain comfort.
  • Weatherization products: Through weatherstripping, window insulation and pipe insulation, customers can prevent conditioned air from escaping and outdoor air from entering a home.

“At CenterPoint, we want to help customers save energy and manage their bills, and the Energy Efficiency Store is just one of the many ways residential customers can make their homes more energy efficient," said Brad Steber, Vice President of Minnesota Gas at CenterPoint. “We're excited to offer this easy-to-use store that connects customers with products shipped directly to their homes that can make a big difference in cutting energy waste, reducing monthly energy bills and lowering their carbon footprint."

The Energy Efficiency Store makes shopping for energy-saving products simple and accessible to Minnesota residential customers. Customer support is available through the store's live chat, dedicated phone number and email for assistance with ordering products, checking order status and understanding participation eligibility.

Tips, tools and resources for customers to reduce their own footprint and conserve energy:

In addition to the Energy Efficiency Store, CenterPoint reminds customers about the following actions that can help reduce energy use and save money:

  • Change or clean filters in HVAC systems: Whether cooling or heating a home, maintaining a comfortable indoor temperature can represent approximately 50 percent of a home's energy use. Regular maintenance is one of the best ways to extend the life of a system, so swap out or clean filters to minimize costly repairs and maximize efficiency.
  • Reduce the temperature setting on a water heater: Lowering the temperature setting helps reduce emissions, energy use and monthly bills since water heating accounts for approximately 20 percent of the average home's energy use. Having a water heater temperature of 120 degrees Fahrenheit also helps prevent scalding.
  • Upgrade to more energy efficient appliances and equipment: When replacing appliances and equipment, look for ENERGY STAR®-certified products for increased energy efficiency and cost savings over time. Rebates may be available for qualifying energy efficient appliances and equipment.

Customers can learn more about the Energy Efficiency Store and efficiency programs at CenterPointEnergy.com/ShopMN.

About CenterPoint Energy, Inc. 
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility.  As of December 31, 2024, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.


Greater Houston Resiliency Initiative Phase Two update: CenterPoint Energy completes 70% of critical resiliency work around Houston to prepare for the 2025 Hurricane Season

In just seven months, CenterPoint has completed 350 miles of targeted undergrounding; installed 17,500+ stronger, more storm-resilient poles; cleared 2,900+ miles of higher-risk vegetation; and placed 3,380+ automated reliability devices to improve grid resiliency

Historic suite of Greater Houston Resiliency Initiative actions will improve customer reliability by reducing outages by more than 125 million minutes annually

HOUSTON, April 9, 2025 - Today, CenterPoint Energy released its latest progress update on the second phase of the Greater Houston Resiliency Initiative (GHRI), announcing that approximately 70 percent of this historic resiliency work is now complete and that all GHRI-related actions are expected to be complete before the official start of the 2025 hurricane season.

Since announcing the second phase of GHRI last fall, the company has prioritized a broad suite of resiliency actions, including adding thousands more automation devices capable of self-healing; clearing higher-risk vegetation across thousands of more miles of power lines; installing thousands of stronger, more storm-resistant poles; and undergrounding hundreds of miles of power lines. When complete, CenterPoint's GHRI efforts will improve overall grid resiliency and reliability and are estimated to reduce outages for customers by more than 125 million minutes annually.

Among CenterPoint's upcoming GHRI resiliency achievements are: undergrounding the 350th mile of power lines to help improve resiliency and reduce the risk of outages, and beginning the installation of the first of 100 new local weather monitoring stations by June 1 to improve situational awareness and storm preparation across Greater Houston.

"Our entire CenterPoint Houston Electric team is focused on completing this historic suite of grid resiliency actions before the start of hurricane season. That is our goal, and we will achieve it. To date, we have made significant progress as part of this historic effort, including undergrounding power lines, installing new poles, clearing hazardous vegetation and installing automation devices to reduce the impact of future storms and hurricanes." said Darin Carroll, Senior Vice President of CenterPoint's Electric Business, "We will continue to work every day to complete these critical improvements as part of our company's goal of building the most resilient coastal grid in the country."

GHRI Progress Update: Undergrounding more than 85% complete
Since CenterPoint launched Phase Two of the GHRI in September 2024, the company has made progress across an array of resiliency goals, including undergrounding nearly 350 miles of power lines to date, which is more than 85 percent toward its target of 400 miles.

In March alone, CenterPoint:

  • Installed an additional 3,300+ stronger, storm-resilient poles built to withstand extreme winds;
  • Installed 1,215 more automated reliability devices capable of self-healing to reduce the impact of outages and improve restoration times;
  • Cleared another 655 miles of high-risk vegetation near power lines to reduce storm-related outages; and
  • Undergrounded 65 more miles of power lines to improve overall resiliency.

Upcoming GHRI actions: Installing 100 new weather monitoring stations
To further improve situational awareness and storm preparation, this month, CenterPoint will begin the build out of a network of 100 new weather monitoring stations across the Greater Houston area. This new weather station network will provide 24/7 weather monitoring and vital information to help CenterPoint better prepare for and respond to upcoming storms. This work will be completed before the 2025 hurricane season.

Improving communication & preparedness
CenterPoint also continues to improve the way it communicates with customers and engages with communities before, during and after extreme weather events. The company is conducting a year-round safety and preparedness campaign to share information on its preparedness efforts, as well as tips and resources for customers. As part of its overall preparedness efforts, and to improve local emergency coordination, CenterPoint continues to meet with local officials and emergency management offices and hold exercises to evaluate and improve its emergency preparedness and response plans before hurricane season.

CenterPoint will continue to provide updates on its progress toward completing these critical resiliency actions and other GHRI commitments. More information and real-time updates are available at CenterPointEnergy.com/TakingAction.

About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve approximately 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2024, the company owned approximately $44 billion in assets. With approximately 8,500 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking Statements 
This news release, as well as the website pages related to the GHRI, includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release or the website pages related to the GHRI, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding the GHRI and longer-term resiliency plans, including effectiveness, timing and related matters, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or the website pages related to the GHRI regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release or the website pages related to the GHRI speaks only as of the date of this release or the date that such statement is made, as applicable. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) business strategies and strategic initiatives, restructurings, joint ventures, acquisitions or dispositions of assets or businesses involving CenterPoint Energy or its industry; (2) CenterPoint Energy's ability to fund and invest planned capital, and the timely recovery of its investments; (3) financial market and general economic conditions; (4) the timing and impact of future regulatory, legislative and political actions or developments; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission. 

For more information, contact:
Communications
Media.Relations@CenterPointEnergy.com

SOURCE CenterPoint Energy

CenterPoint Energy continues its resiliency efforts across the 12-county region through its Foundation’s Community Generator Donation Program; Donates first backup generators to City of Houston at the Acres Homes Multi-Service Center

​HOUSTON – April 18, 2025 – Today, at an announcement in Houston with elected officials and community leaders, CenterPoint Energy leaders announced the donation of two backup generators to the Acres Homes Multi-Service Center as part of its Community Generator Donation Program to support local community resiliency. Through this program, the CenterPoint Energy Foundation is donating funds for more than 20 backup generators at key locations throughout its 12-county Greater Houston region. It is expected that there will be at least one generator or other support for each county.  

The company is working in close collaboration with local Offices of Emergency Management (OEMs) and other city and county leaders to identify the appropriate locations for the donated generators to be able to have the greatest impact and local benefit. 

The Community Generator Donation Program is part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). The backup generators will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation. 

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are announcing the donation of backup generation to support our partners in Houston, and we look forward to sharing other locations for our Community Generator Donation Program with other counties and cities in the weeks and months ahead. These generators are capable of powering an entire large building and will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said June Deadrick, CenterPoint's Vice President of Community Relations. 

These backup generators will provide an additional power supply during major storms and other emergency events that cause outages. Facilities that receive the donated backup generators will be able to better serve their communities during outages, acting as hubs for essential services like medical care, cooling stations, water and food distribution, charging stations for critical devices and other services.  

Working with Community Partners on Locations 
To support local community needs, CenterPoint is working closely with county and city officials and OEMs to identify and select the ideal locations for the donated generators, with local officials ultimately deciding which critical facilities will receive the donations. 

“The City of Houston is very grateful for our partnership with CenterPoint and their proactive program for assisting us with backup generation in case of emergencies. With weather related catastrophes becoming more common, this partnership is vital for the wellbeing and resiliency of our community," said Sallie Alcorn, At-Large Houston City Council Member for Position 5. 

Over the next several months, CenterPoint will be coordinating with local community partners to ensure the backup generators are suitable to meet the specific needs of the critical facility they have identified. The goal is to have all generators installed and operational by June 1, 2025, to further resiliency ahead of the 2025 hurricane season.  

CenterPoint is working with other county OEMs, and county and city leaders across the Greater Houston region to make similar announcements in the coming weeks and months. ​

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PHOTO: Sallie Alcorn, At-Large Houston City Council Member for Position 5; June Deadrick, CenterPoint Vice President of Community Relations; Demetta Landry, Community Liaison for the Acres Homes Multi-Service Center; Charlene Ward Johnson, Texas State Representative serving District 139
 
More photos: CenterPoint Energy Digital Asset Management 

About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility.  As of December 31, 2024, the company had approximately $44 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.​


CenterPoint Energy urges customers to be cautious on roadways as part of Distracted Driving Awareness Month

​​HOUSTON – April 17, 2025 – With roadside construction increasing this spring, CenterPoint Energy reminds drivers to stay focused and avoid distractions—especially near work zones. The company is highlighting the safety risks and potential service disruptions that can result from distracted driving in and around construction areas as part of Distracted Driving Awareness Month.

“Driving near and through work zones means navigating potential traffic changes and keeping clear of crews and equipment," said Al Payton, CenterPoint's Vice President, Safety and Technical Training. “When we say safety is our top core value, that commitment extends beyond our company. It's also a message for the communities we serve. Staying alert and slowing down helps create a safer environment for everyone on the road."

CenterPoint crews and contractors are completing modernization projects that can take place in and near roads. These activities are vital for safety, reliability and resilient service and are often performed alongside motorists, cyclists and pedestrian traffic.

Vehicle crashes that involve hitting infrastructure such as utility poles and aboveground natural gas meters can result in significant disruptions to service.

“When drivers are distracted or fail to notice changing road conditions in and around work zones, the risk of damaging nearby utility infrastructure increases," Payton added. “These incidents can cause extended outages, lead to road closures for emergency repairs, disruption to neighbors and place themslves and others in harm's way. By practicing defensive driving and staying alert, everyone can help prevent unsafe environments for themselves, crews and their communities."

To support safer conditions and protect crews and fellow community members, CenterPoint encourages drivers to:

  • Slow down, and approach work areas with caution,
  • Follow the “Move Over Law” by changing lanes to provide safe clearance for crews working,​
  • Watch for signage, cones and workers nearby,
  • Follow directions from workers and traffic flaggers, and
  • Avoid texting, calling or using apps while driving.

For more tips and safety information, visit CenterPointEnergy.com/Safety.​