CenterPoint Energy provides restoration update
2024-05-20T05:00:00Z

​Houston – May 20, 2024 – As of 9 p.m. CT, CenterPoint Energy has restored approximately 210,000 customers in the past 24 hours as restoration efforts continue. More than 770,000 customers, or approximately 85% of customers who were impacted, have been restored since Category 2 hurricane-like winds and tornadoes impacted the Greater Houston area on May 16.

  • Company restores approximately 85% of those impacted by last week's severe weather event
  • Restoration efforts continue on the most difficult outages; company expects approximately 90% of customer outages restored by Tuesday
  • CenterPoint remains on target to substantially complete restorations by Wednesday evening
  • Houston Permitting Center provides fast-track process for restoration of customer-owned equipment ​​​

CenterPoint expects approximately 90% of customer outages to be restored by Tuesday evening. The company remains on track to be substantially complete with restoring the remaining 150,000 customers without power by Wednesday evening, even with the most difficult outages left to restore.

“While the efforts by our crews have resulted in steady progress on our restoration goals, we know there is still a lot of hard work ahead to restore our customers still impacted by last Thursday's storm," said Lynnae Wilson, Senior Vice President, Electric Business. “To this end, we continue to have our significant vegetation management workforce addressing extensive tree damage."

Wilson added, “We understand how difficult it has been for our customers who are going on five days without power. We will not stop until we get the job done."

To provide continued information on the status of restoration, the company is posting additional progress and updates on its website. Customers will now have access to a guide for identifying their service area on the company's website. As previously announced, CenterPoint has posted an enhanced outage map with address search capabilities for more detailed customer restoration information. Both the map and service area updates can be found at CenterPointEnergy.com/localupdates.

As the company gets further into the recovery process, customers must check for equipment damage to ensure they can receive service as soon as the system is energized. This will prevent further delays to restoration. Specifically, customers should check their weatherhead, the point where power enters the home through an electric service drop, which is often a pipe located on the side of the residence or building. If the weatherhead is damaged, we cannot safely restore service to the home until a licensed electrician has made the necessary repairs. Customers who are served by an underground service will not have a weatherhead, but there may still be damage to their equipment that could require servicing.

To help expedite the restoration process for customers with damaged weatherheads, the Houston Permitting Center is providing a fast-track process for restoring electrical service for “like-for-like repairs only, no improvement." To participate, follow these steps:

  • Verify your Electrical Contractor by calling 832-394-8860. Only a registered City of Houston Electrical Contractor can repair your electrical service.
  • Have your registered Electrical Contractor purchase your Temporary Cut (TCI)\Reconnect Permit using the iPermits system. Visit: the City of Houston > Online Permits (houstontx.gov)
    • The registered contractor will contact the Houston Permitting Center Electrical Inspections section to request an emergency release to CenterPoint.
      • For after-hours work, please use the numbers located in your electrical registration packet for the City of Houston.
    • Then the homeowner needs to contact the Electrical Service Provider (ex., Green Mountain, TXU, Reliant) to obtain a release of electrical service.
  • Once all necessary releases have been obtained and processed, a requisition will be created to restore power. If you have any questions, please contact:
  • Learn More About Reconnect or Temporary Cut In | TPI Permits:

For the latest information on power outages:

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 Recent News

 

 
CenterPoint Energy teams monitoring severe storms forecasted for southwestern Indiana and preparing for potential impacts

The company is executing preparedness actions and mobilizing resources ahead of storms to support restoration efforts

Customers encouraged to stay safe and prepare emergency plans ahead of storms 

EVANSVILLE, Ind. – March 10, 2026 – CenterPoint Energy is monitoring for potentially severe thunderstorm forecasted across the region and preparing for potential impacts from storms expected to move through southwestern Indiana Tuesday afternoon through Wednesday. According to the National Weather Service, damaging winds and isolated tornadoes are possible.

The company has pre-staged crews and equipment across its service territory to respond safely and quickly if needed. CenterPoint is also coordinating with government officials on storm readiness and response and sharing safety and preparedness information directly with customers.

“Our Emergency Preparedness and Response team has been monitoring the potential for severe storms and our teams are fully prepared and stand ready to respond," said Mike Roeder, President of CenterPoint Energy Indiana. “We encourage our customers to stay alert in anticipation of changing weather conditions and take steps now to prepare.

CenterPoint encourages customers to prepare for severe weather:

  • Track outages: Bookmark Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.

Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

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Midweek Weather Impacts: CenterPoint Energy actively monitoring and preparing ahead of new wave of severe storm potential across the Greater Houston area; company activates Emergency Operations Center

​HOUSTON – March 10, 2026 – As a new week begins, so does the potential for severe weather impacts and CenterPoint Energy is proactively activating its Emergency Operations Center. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to be prepared to respond to potential impacts to electric and natural gas service.​

“Our Emergency Preparedness and Response team has been monitoring the potential for strong and potentially severe thunderstorms by midweek," said Matt Lanza, CenterPoint's Manager of Meteorology. “We have proactively activated our Emergency Operations Center and crews will be fully prepared for the possibility of another round of severe weather this week and stand ready to respond. We will continue to actively monitor for any severe weather and urge our customers to stay alert in anticipation of quickly changing weather conditions."

Preparing for Severe Weather: Key Actions
As part of its storm preparedness efforts, CenterPoint is taking the following actions:

  • Activating storm readiness plan: CenterPoint's Emergency Preparedness and Response team has activated its storm preparedness efforts.
  • Readying the company's resources: More than 1,400 personnel are executing preparedness actions and will remain ready to support potential restoration efforts throughout the week.
  • Monitoring severe weather 24/7: The Meteorology team continues to track weather forecast developments, and the company is updating response efforts as conditions evolve.
  • Coordinating with local officials: CenterPoint is providing updates to local officials and emergency management partners.

“CenterPoint was prepared to respond to this past weekend's storms, and we are maintaining our readiness posture for this week's forecasted potentially severe weather. We know that any outage is one too many for customers, and we are working hard to pre-position resources across our system to be ready to respond safely and as quickly as possible if outages from weather occur," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We're committed to open communication and working safely and quickly to restore service."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

Weekend Storm Wrap-up: More than 97% of CenterPoint Energy customers experienced no impacts during weekend storms; Company monitoring forecast for potential midweek severe weather

​HOUSTON – March 8, 2026 – Following a stormy Saturday and Sunday morning in CenterPoint Energy's electric service territory, more than 97% of its 2.9 million customers across the Greater Houston area experienced no impacts to electric service during the weather event. As of 5 p.m., essentially all customers have been restored from the weekend storms. Approximately 83,500 customers have been restored since the storms arrived at 5 p.m. Saturday evening. ​

Northern areas of the company's electric service territory in Cypress, Humble and Katy experienced thunderstorms with heavy rainfall, flooding, and frequent lightning – approximately 15,800 cloud-to-ground lightning strikes were recorded across the Greater Houston area from 12 a.m. on Saturday to 12 p.m. today. The average time to restore customers who experienced storm-related outages was approximately 60 minutes and the vast majority of customers were restored in less than five hours. The company's Emergency Operation Center was activated ahead of the storms, and more than 1,400 frontline workers and contractor crews responded to isolated outages throughout the company's service area.

The company will return to normal operations at 8 p.m.

“We are committed to restoring service safely and as quickly as possible to those remaining customers who experienced power interruptions from the lightning and storms. We know that any outage is one too many for customers, and we won't stop until all customers are restored," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We will continue to quickly address any additional outages that may occur as a result of Sunday's ongoing weather activity."

CenterPoint took the following actions for this weekend's event:

  • Deployed the company's resources: More than 1,400 personnel responded to outages and supported preparedness actions ahead of restoration efforts.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center on Friday and remains ready to respond.
  • ​ Monitored weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams were pre-positioned in areas where storms were forecasted to impact and remain ready to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinated with local officials: The company provided updates to local officials and emergency management partners.

Monitoring mid-week for next wave of potentially severe weather

CenterPoint's Emergency Preparedness and Response and Meteorology teams continue to diligently monitor remaining Sunday storm activity and the potential of another wave of severe weather forecasted for midweek. The company remains positioned to support restoration efforts and respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“For the last several days, our Emergency Preparedness and Response team has been monitoring the potential for another spring storm system that could bring another chance of strong and potentially severe thunderstorms to the area in the middle of the week," said Matt Lanza, CenterPoint's Manager of Meteorology. “Our crews will be fully prepared for the possibility of another round of severe weather this week and stand ready to respond. We will continue to actively monitor for any severe weather and urge our customers to stay alert in anticipation of quickly changing weather conditions."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. 

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CenterPoint Energy continues preparedness actions and positions resources ahead of potential severe weather in the Greater Houston area beginning Saturday afternoon and into Sunday

HOUSTON – March 7, 2026 – CenterPoint Energy's Emergency Operations Center remains activated today as the company continues executing preparedness actions ahead of potential severe weather across the Greater Houston area Saturday afternoon and evening, including scattered showers, thunderstorms and lightning. The company is monitoring forecasts, coordinating with emergency management partners and positioning resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our electric service territory on Saturday, we will continue tracking forecasts and adjusting our response plans. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel continue executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: The company is providing updates to local officials and emergency management partners.

“Our crews are pre-positioned and ready to safely and quickly restore service in the event the forecasted severe weather has an impact on our system," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We are committed to keeping our customers aware and informed, especially during potentially severe weather events. We urge all customers to register for Power Alert Service®, so that if outages from weather occur they can receive restoration updates directly via phone, text and email."​

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • ​ Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

More than 99.8% of CenterPoint Energy customers experienced no impacts during Saturday afternoon and evening storms; Company remains ready to respond to additional storms overnight and Sunday

​HOUSTON – March 7, 2026 – As today's wave of thunderstorms moved through the Greater Houston area, more than 99.8% of CenterPoint Energy's 2.9 million customers experienced no impacts to electric service as a result of this afternoon's severe weather. At the peak of today's storm activity, approximately 11,000 customers were without service. Since 5 p.m., crews have restored approximately 7,000 customers. As of 9:30 p.m., approximately 4,000 customers are currently without power — less than 1% of CenterPoint's 2.9 million electric customers. These numbers may continue to fluctuate as additional storms move through the area overnight and Sunday.​​

Crews have been pre-positioned across the area and are actively restoring customers experiencing outages in the areas most impacted, including northern areas of the company's electric service territory in Cypress, Humble and Katy, which experienced thunderstorms with frequent lightning and heavy rainfall.

The company's Operations Center remains activated as crews respond to outages and continue executing preparedness actions ahead of any weather impacts tomorrow. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to continue supporting restoration efforts and respond to any system impacts safely and as quickly as possible.

“We are committed to getting the lights back on for those customers experiencing outages following today's storms. Our crews are out right now across the Greater Houston area working to safely and quickly restore customers, while also preparing for another round of severe weather tomorrow afternoon," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander.

“As heavy rainfall continues and the threat of flooding remains across the area, we urge customers to stay prepared. We urge customers to stay aware and alert to the dangers of flood waters – and stay away from downed power lines that could be submerged in standing water. If you see a downed power line, stay at least 35 feet away and call us at 713-207-2222 to report."

CenterPoint has taken the following actions:

  • Deployed the company's resources: More than 1,400 personnel are responding to outages and supporting preparedness actions ahead of potential restoration efforts tomorrow.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Continued monitoring of weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams have been pre-positioned in areas where storms are forecasted to impact and remain respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Continued coordination with local officials: The company is providing updates to local officials and emergency management partners.

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​