CenterPoint Energy files request to recover investments in electric infrastructure to support system safety, reliability and resiliency
2024-03-06T06:00:00Z

Houston – March 6, 2024 – CenterPoint Energy Houston Electric (CenterPoint Energy) today filed an application with the Public Utility Commission of Texas (PUCT) and municipal regulatory authorities requesting an adjustment to its base rates and charges through a process known as a base rate case.

  • Significant capital investments support continued strengthening of electric system across Greater Houston area for the benefit of customers and communities
  • Customers' rates have remained relatively flat over the past decade due to cost management and sustained customer growth
  • Request is expected to result in an average increase of less than 1% on a customer's total bill

CenterPoint Energy's service territory covers approximately 5,000-square-miles across Houston and surrounding communities and includes nearly 60,000 circuit miles of transmission and distribution lines, serving approximately 2.8 million metered customers across its electric system. The 2.8 million represents nearly 300,000 more metered customers than when the company filed its most recent rate case in 2019.

While the Greater Houston area comprises about 2% of the geographic area of Texas, CenterPoint Energy's metered customers account for approximately 25% of the total electric load in the Electric Reliability Council of Texas (ERCOT) region. This area includes the City of Houston — the largest city in Texas and the fourth largest in the country — and is home to the largest medical and petrochemical complexes in the world, as well as one of the largest container ports in the nation.

To help meet the region's ever-increasing electric demands, CenterPoint Energy has invested more than $6 billion in its electric grid since the 2019 rate case. Key benefits to customers from these investments have included:  ​

  • Nearly 2,200 miles of new distribution lines and more than 100 miles of new transmission lines installed to meet the needs of a strong economy;
  • Six new distribution substations and two new transmission substations constructed to support regional growth and increased load needs;
  • 25 new generation resources interconnected to the grid;
  • 11 substations elevated to aid in flood mitigation and improve the resiliency of CenterPoint Energy's system; and
  • 437 Intelligent Grid Switching Devices installed to help prevent and reduce sustained customer outages, resulting in more than 80 million minutes of customer outages avoided in 2023.

​In addition to investments that support the continued growth and development of the Greater Houston area, the company has also focused on maintaining stable rates below the historic level of inflation for the average residential customer. Today's proposal, factoring in all of CenterPoint Energy's bill components, will result in a 0.7% increase for the average residential customer's total bill.

“The portion of customer electric bills attributable to CenterPoint Energy was an average of $49 a month a decade ago, and it remains about $49 a month on average today, despite billions of dollars in investments in our system over that period," said Jason Ryan, CenterPoint Energy's Executive Vice President of Regulatory Services and Government Affairs. “Being able to continue to keep rates relatively flat even with the rate change proposed today reflects the hard work we are doing to maintain affordable service for our customers, while we make material investments to improve system safety, reliability and resiliency."

CenterPoint Energy is asking the PUCT and municipal regulatory authorities to review its investments that have not already been reviewed through other rate adjustment mechanisms, consider the value customers are receiving, and approve the proposed rates. The process is expected to take several months to complete, with a decision anticipated no earlier than September of 2024.

“We have been serving the Houston area and surrounding communities for nearly 160 years, and during that time we have strived to build a proven track record of doing our work as safely, responsibly and cost-efficiently as possible," said Lynnae Wilson, CenterPoint Energy's Senior Vice President, Electric Business. “As our region continues to experience strong economic growth, industrial and business expansion, and population increases, it is imperative that we are equipped to continue meeting the demands of our customers and the electric grid. The approval of the request will enable CenterPoint Energy's continued investment in our transmission and distribution electric system to help support our customers' long-term energy needs, support regional growth and increase electrification."

More information about the rate case can be found at CenterPointEnergy.com/EnergyForTheFuture.

About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of December 31, 2023, the company owned approximately $39 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking Statements
This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Examples of forward-looking statements in this news release, include future legislative and regulatory filings, actions and decisions, including the timing and impact of such actions and decisions, the amount and timing of, and expected benefits derived from, proposed investments, the expected impact and timing of the proposed rate adjustments on customer bills, the performance and expected benefits of various projects, the projected impact to customers, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release.

Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include, but are not limited to, risks and uncertainties relating to: (1) CenterPoint's business strategies and strategic initiatives, restructurings, joint ventures and acquisitions or dispositions of assets or businesses, including the announced sale of our Natural Gas businesses in Louisiana and Mississippi, and the completed sale of Energy Systems Group, LLC, which we cannot assure you will have the anticipated benefits to us; (2) industrial, commercial and residential growth in CenterPoint's service territories and changes in market demand; (3) CenterPoint's ability to fund and invest planned capital, and the timely recovery of its investments; (4) financial market and general economic conditions, including access to debt and equity capital and inflation, interest rates and instability of banking institutions, and their effect on sales, prices and costs; (5) continued disruptions to the global supply chain and increases in commodity prices; (6) actions by credit rating agencies, including any potential downgrades to credit ratings; (7) the timing and impact of regulatory proceedings and actions and legal proceedings, including those related to Houston Electric's mobile generation and the February 2021 winter storm event; (8) legislative decisions, including tax and developments related to the environment such as global climate change, air emissions, carbon, waste water discharges and the handling of coal combustion residuals, among others, and CenterPoint's net zero and carbon emissions reduction goals; (9) the impact of pandemics, including the COVID-19 pandemic; (10) the recording of impairment charges; (11) weather variations and CenterPoint's ability to mitigate weather impacts, including the approval and timing of securitization issuances; (12) changes in business plans; (13) CenterPoint's ability to execute on its initiatives, targets and goals, including its net zero and carbon emissions reduction goals and operations and maintenance goals; and (14) other factors discussed CenterPoint's Annual Report on Form 10-K for the fiscal year ended December 31, 2023, including in the “Risk Factors" and “Cautionary Statement Regarding Forward-Looking Information" sections of such reports, and other reports CenterPoint or its subsidiaries may file from time to time with the Securities and Exchange Commission.

​

 Recent News

 

 
CenterPoint Energy monitoring and prepared for cold front with strong winds across Greater Houston area

​​​Wind gusts in 35 – 45+ mph range forecasted to impact Greater Houston area Sunday night into Monday morning

Enhanced frontline workforce prepared and ready to respond to potential impacts on system

HOUSTON – March 14, 2026  – CenterPoint Energy is monitoring and prepared for an incoming cold front forecasted to impact the Greater Houston area Sunday night and Monday morning, bringing with it strong winds with potential gusts in the range of 35 – 45+ mph. The company's enhanced workforce of more than 900 CenterPoint frontline workers is prepared to respond to any impacts on electric service. CenterPoint continues to communicate and coordinate with local government officials ahead of Sunday's forecast.

During this week's storms, approximately 97.5% of CenterPoint's 2.9 million customers across the Greater Houston area had uninterrupted service. Customers who experienced storm-related outages were restored on average within approximately 54 minutes. The vast majority of customers were restored within 3 hours or less.

“As a cold front is expected to move through the area, our CenterPoint team has been monitoring the potential for strong winds with gusts of at least 35 – 45+ mph or higher across our service territory," said Matt Lanza, CenterPoint's Manager of Meteorology. “Our crews are prepared for the possibility of another round of very strong winds starting Sunday evening, and our frontline workers stand ready to respond. We will continue to actively monitor for any severe weather and urge our customers to stay alert in anticipation of quickly changing weather conditions."

Preparing for Severe Weather: Key Actions
As part of its storm preparedness efforts, CenterPoint is taking the following actions:

  • Readying t​he company's workforce and resources:More than 900 personnel remain ready to support potential restoration efforts throughout the week.
  • Monitoring severe weather 24/7: The Meteorology team continues to track weather forecast developments, and the company is updating response efforts as conditions evolve.
  • Coordinating with local officials: CenterPoint is providing updates to local officials and emergency management partners.

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

CenterPoint Energy continues monitoring severe weather and remains prepared as additional storms forecast for southwestern Indiana

​​​CenterPoint's electric infrastructure performed well and had minimal customer impacts during this week's storms and stands ready for another round of severe weather expected Sunday 

Customers encouraged to stay safe and maintain emergency plans

EVANSVILLE, Ind. – March 13, 2026 – CenterPoint Energy is monitoring another round of potentially severe thunderstorms forecast to move through southwestern Indiana on Sunday. According to the National Weather Service, damaging winds, heavy rain and isolated tornadoes are possible Sunday afternoon through the evening hours.

The company has remained in a heightened posture since storms moved through the region on Tuesday and Wednesday. CenterPoint is preparing crews and coordinating with local government officials ahead of Sunday's forecast.

During this week's storms, the company's electric system performed well with minimal outages that peaked at approximately 900 customers out of the approximately 154,000 electric customers CenterPoint serves in the region.

“More than 99% of our customers had uninterrupted service during this week's storms, and we remain fully prepared as another system moves into our area," said Mike Roeder, President of CenterPoint Energy Indiana. “Our teams stand ready to respond."

CenterPoint encourages customers to prepare for severe weather: 

  • Track outages: Bookmark Outage Tracker (available in English and Spanish and mobile-friendly) to see the latest outage information.
  • Stay safe: Visit Ready.gov for storm safety tips. 
  • ​Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter. ​

CenterPoint Energy offers expanded support for southwestern Indiana customers as state’s winter disconnection moratorium ends

​EVANSVILLE, Ind. – March 12, 2026 – As part of its commitment to affordability and supporting our local communities, CenterPoint Energy is encouraging customers to take advantage of available payment options, assistance programs and one-on-one support ahead of Indiana's winter disconnection moratorium ending on March 15.

Under Indiana law, customers who receive Energy Assistance Program (EAP) assistance or who are eligible and have applied for the program are protected from service disconnection between December 1 and March 15. As that protection period ends, CenterPoint wants customers to know that help is available and that reaching out is the first step. The company has taken a series of steps over the past year to expand resources and support available to customers managing energy costs.

“We know that affordability is the top issue for many of our customers and we want you to know that there are resources available to help you manage your energy use and bills. Please reach out to us," said Mike Roeder, President of CenterPoint Energy Indiana. “Our teams are here to help and work with you. We can connect you with assistance programs, set up a payment plan or help you find ways to reduce your energy costs. The sooner you reach out, the sooner we can help you find a path forward."

Steps customers can take now

Financial assistance programs are available to help customers manage energy costs:

  • ​Payment arrangements: Allow customers who are having difficulty paying their bill in full to set up a plan to pay in smaller increments over time
  • Energy Assistance Program: Provides financial help to income-eligible households and is accepting applications through April 20, 2026
  • Universal Service Fund: Helps natural gas customers who have received EAP save between 15% and 32% on their bills through May 31.
  • Township trustee assistance: Available year-round, with eligibility and support levels determined by local trustee offices

Customers can also sign up for Budget Bill to level out monthly payments, schedule a no-cost Home Energy Assessment or visit the Online Energy Efficiency Store to access discounted energy-saving products.

More ways to connect and get help

As part of its ongoing commitment to affordability, CenterPoint has made it easier for customers to connect and find support. Guided by direct feedback from customers and stakeholders, the company has expanded resources across southwestern Indiana, including:

  • One-on-one support through Community Connect events happening throughout the region
  • A redesigned Customer Resource Hub, making it simpler to find billing support, assistance programs and energy-saving resources in one place

The next Community Connect event is scheduled for March 18 at CenterPoint Energy Plaza, 211 NW Riverside Drive in Evansville, from 10 a.m. to 2 p.m., where customers can meet with CenterPoint team members and get help with any of the programs and resources listed above.

For more information or to explore available resources, customers can visit CenterPointEnergy.com/ResourceHub or call 1-800-227-1376.

Ongoing commitment to affordability

In October 2025, CenterPoint launched its initial series of Community Affordability Actions, including the CenterPoint Energy Foundation's $5 million Community Energy Improvement Fund. Since then, the company has introduced additional bill management tools, expanded customer support programs and implemented additional protections as part of the Indiana Electric rate case settlement – such as annual late-fee waivers upon request, reduced reconnection fees and safeguards for medically vulnerable customers. Additional customer resources are expected to be announced in the coming weeks.

CenterPoint Energy offers support for Indiana customers as state’s winter disconnection moratorium ends

INDIANAPOLIS – March 12, 2026 – CenterPoint Energy is encouraging customers to take advantage of available payment options, assistance programs and one-on-one support ahead of Indiana's winter disconnection moratorium ending on March 15.

Under Indiana law, customers who receive Energy Assistance Program (EAP) assistance or who are eligible and have applied for the program are protected from service disconnection between December 1 and March 15. As that protection period ends, CenterPoint wants customers to know that help is available and that reaching out is the first step.

“We know that affordability is the top issue for many of our customers and we want you to know that there are resources available to help you manage your energy use and bills. Please reach out to us," said Mike Roeder, President of CenterPoint Energy Indiana. “Our teams are here to work with you. We can connect you with assistance programs, set up a payment plan or help you find ways to reduce your energy costs. The sooner you reach out, the sooner we can help you find a path forward."

Steps customers can take now

Financial assistance programs are available to help customers manage energy costs:

  • Payment arrangements: Allow customers who are having difficulty paying their bill in full to set up a plan to pay in smaller increments over time
  • Energy Assistance Program: Provides financial help to income-eligible households and is accepting applications through April 20, 2026
  • Universal Service Fund: Helps natural gas customers who have received EAP save between 15% and 32% on their bills through May 31
  • Township trustee assistance: Available year-round, with eligibility and support levels determined by local trustee offices

Customers can also sign up for Budget Billing to level out monthly payments or visit the Online Energy Efficiency Store to access discounted energy-saving products.

For more information or to explore available resources, customers can visit CenterPointEnergy.com/ResourceHub or call 1-800-227-1376.​​

Less than 2.5% of CenterPoint Energy customers impacted during midweek storms

Average restoration for a customer was about 54 minutes, with the vast majority of customers restored in 3 hours or less 

 

Essentially all customers impacted by Wednesday afternoon’s storms have now been restored, with crews working diligently to restore remaining 700 customers 

 

 Frontline workers and contractors supported ongoing restoration and continue responding to localized outages 

  

HOUSTON – March 11, 2026 – After Wednesday afternoon’s storms traveled across CenterPoint Energy’s electric service territory, approximately 2.5% of its 2.9 million customers across the Greater Houston area experienced impacts to electric service during the weather event. With more than 70,000 customers impacted since storms started to move through the area around noon, approximately 69,000 customers have been restored since the storms arrived this afternoon. As of 9:45 p.m., approximately 700 customers are currently without power. 

 

The company's Emergency Operation Center was activated ahead of the storms, and more than 1,400 frontline workers and contractor crews were available to respond to isolated outages throughout the company's 12-county service area. The average time to restore customers who experienced storm-related outages was approximately 54 minutes, and the vast majority of customers were restored in 3 hours or less. 

 

The company is expected to return to normal operations tomorrow morning. 

 

“Severe weather and storms are something we prepare for year‑round, and our crews train continuously so we’re ready ahead of the storms reaching our communities,” said Jason Fabre, CenterPoint’s Vice President, Special Response Team and Incident Commander. “We understand how disruptive any outages can be, and our crews work safely and as quickly as possible until every customer is restored. We will monitor the weather the rest of the night and be prepared to respond immediately to any additional outages.” 

 

CenterPoint took the following actions for today’s event: 

 

  • Deployed the company's resources: Had 1,400 personnel ready to respond to outages and support preparedness actions ahead of restoration efforts. 
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the day, the company proactively activated its Emergency Operations Center on Tuesday and remained ready to respond. 
  • Monitored weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve. 
  • Pre-positioned resources: Response teams were pre-positioned in areas where storms were forecasted to impact and remain ready to respond to any electric or natural gas service interruptions safely and as quickly as possible. 
  • Coordinated with local officials: The company provided updates to local officials and emergency management partners. 

 

About CenterPoint Energy, Inc.   
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.  ​

​