CenterPoint Energy provides update on restoration efforts
2023-07-01T05:00:00Z

Evansville – July 1, 2023 – CenterPoint Energy has issued the following update as restoration efforts continue in southwestern Indiana:

Another line of strong storms overnight caused further damage to CenterPoint Energy's southwestern Indiana service territory. Heavy rain, lightning and downed trees slowed progress of repairs and caused additional outages as storms moved through the region overnight.

  • New rounds of severe weather overnight caused additional outages and damage to company's electric system
  • Additional crews have arrived to assist with restoration efforts; more than 65 crews will be working around-the-clock to assess damages and make repairs
  • Risk for severe weather continues through the afternoon and evening​

Employees and mutual assistance resources were able to restore all but 1,800 customers on Friday night from the original set of storms that moved through the area on Thursday. However, additional severe weather overnight caused more damage and outages peaked at approximately 8,000 customers without power. As of 2 pm CT, there were approximately 2,350 electric customers remaining without electric service. Due to the extent of damages sustained and potential additional weather events forecasted for this evening, the outage count is likely to continue to fluctuate and other outages could occur to allow for safe repairs to our system.

“Our crews are working around-the-clock to restore power as safely and quickly as possible to our impacted customers, however the line of strong storms overnight and today led to additional challenges for our crews and may slow our progress," said Richard Leger, Senior Vice President, Indiana Electric at CenterPoint Energy. “We appreciate our customers' continued patience, we are working through tackling widespread damage to poles, cross arms, downed wires and trees during ongoing increased weather events in the region."

Throughout the day, CenterPoint Energy will have more than 65 crews, including mutual assistance resources, comprised of damage assessment, linemen, apprentices, and vegetation management working to assess and restore power to impacted customers.

CenterPoint Energy reminds customers if they have experienced damage to the weatherhead – the point of entry from the service drop to the home – a licensed electrician will need to make necessary repairs before power can be safely restored. ​

CenterPoint Energy reminds customers to remain safe and remember:

  • Stay at least 35 feet away from downed power lines, wires and damaged electric utility equipment and report them to CenterPoint Energy at 800-227-1376. Be especially mindful of any downed lines that could be hidden and treat all downed lines as if they are energized.  
  • Assume all lines could be energized and be aware of objects near lines. Do not touch or move objects that are near any downed lines.
  • Flood waters can be hazardous. Always use extreme care when stepping into flooded areas.
  • Be cautious around work crews and give them distance to assess damages and make repairs.
  • If your power is out, don't open freezers and refrigerators any more than absolutely necessary. Opening these appliances will allow food to thaw more quickly.
  • If you smell natural gas, get to a safe area and call both 911 and CenterPoint Energy at 800-227-1376.​

For the latest information on power outages*:


*Please note: Restoration times may be delayed as crews continue to assess damages due to ongoing severe weather.

 Recent News

 

 
CenterPoint Energy Foundation donates $10,000 to Heart of Indiana United Way to aid flood recovery efforts

​Donation supports long-term recovery for Hoosier families across Delaware, Fayette, Henry, Madison and Randolph counties

INDIANAPOLIS – Aug. 14, 2026 – To help support families and individuals impacted by the recent flooding that brought more than 11 inches of rain to east central Indiana, the CenterPoint Energy Foundation announced a $10,000 donation to the Heart of Indiana United Way's Flood Recovery Fund. CenterPoint has maintained a strong on-going relationship with Heart of Indiana United Way for more than 15 years.

“All of us at CenterPoint Energy are committed to supporting our Hoosier families and communities we serve, and we are proud to help the Heart of Indiana United Way in their recovery efforts," said Mike Roeder, President of CenterPoint Energy Indiana.

Heart of Indiana United Way established the Flood Recovery Fund to support long-term recovery for residents of Delaware, Fayette, Henry, Madison and Randolph counties, communities where CenterPoint delivers natural gas service to Hoosier customers. According to the organization, 100% of every gift to the fund will be used to aid local residents and families with long-term recovery. The assistance is also funded by CenterPoint Energy shareholders and its giving has no impact on customer rates.

How to help, and how to find help
Donations can be made at fundraise.givesmart.com/f/4p2t/n. Heart of Indiana United Way serves Delaware, Fayette, Henry, Madison and Randolph counties.

Hoosiers who need assistance can call 211, a statewide resource that helps connect individuals and families with essential community services, including housing, food, utility assistance and health care.

National 811 Day: CenterPoint Energy Reminds Nearly Two Million Texas Customers to Always Contact 811 Before Any Digging Projects

​​The free 811 national service is an essential safety step to help keep customers, workers, businesses safe and prevent damage to underground natural gas and electric lines 

HOUSTON – Aug. 11, 2026 – Today, on National 811 Day, CenterPoint Energy is reminding its approximately two million customers in Texas to always contact 811 a few business days before starting any outdoor digging project, big or small. Contacting the 811 national service is free, and is an essential safety step customers, businesses and contractors can – and must - take to prevent service interruptions and avoid potentially life-threatening damage to underground utility lines. In 2026 so far, approximately 3,500 damages have been caused to CenterPoint natural gas lines because digging occurred without underground utility lines being located and marked.

“Contacting 811 is about your safety, and the safety of the community. Whether you're planting a tree, building a fence or taking on another outdoor project, starting with 811 is one of the simplest steps you can take to keep your family, home, and neighbors safe. It is a free service and takes just a few minutes to request that underground utility lines are located and marked. Please always remember, before every digging project, know what's below and contact 811," said Vince Gaeto, Senior Vice President, Natural Gas Business at CenterPoint.

National 811 Day: Simple safety steps

Safe digging practices are essential and help prevent damage to underground natural gas, electric, communications, water and sewer lines and are required by state law. Digging without knowing the approximate location of underground utilities can result in serious injury, as well as service disruptions, fines and costly repairs. 

To prevent damage and stay safe, CenterPoint urges everyone to:

  • Plan ahead and call 811 or visit Texas811.org a few business days before starting work.
  • Confirm all utility lines are marked before beginning work.
  • Adjust project locations, as needed, to maintain a safe distance from utility lines.
  • Confirm hired contractors have contacted 811 before their work.
  • Complete digging within the timeframe required by state law. If work cannot be completed in that time, contact 811 again before continuing.  

Important Safety Reminder: Planting the right tree in the right place
In addition to urging customers to contact 811 before digging, CenterPoint Energy also requests that residents look up before planting a tree to ensure they are planted a safe distance from power lines. Residents can use this guide to learn more about safe planting distances based on the estimated mature height of the tree. Finally, CenterPoint Energy reminds residents to never attempt to trim trees near power lines and to call its forestry team at 800-332-7143 to request an inspection.

What to do if a natural gas line is struck
If a natural gas line is struck outside of a home or business, customers should:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Leave all repairs to a trained technician. 

Visit 811BeforeYouDig.com for more information about 811. To learn more about natural gas safety, visit CenterPointEnergy.com/Safety.   

Soundbites on the importance of 811 Day, along with b-roll footage and photos of CenterPoint employees marking underground utilities, can be found here: CNP Digital Asset Mgmt

About CenterPoint Energy, Inc.
 As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of June 30, 2026, the company owned approximately $48.3 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com

National 811 Day: CenterPoint Energy Reminds Nearly 950,000 Minnesota Natural Gas Customers to Always Contact 811 Before Any Digging Projects

​The free 811 national service is an essential safety step to help keep customers, workers, businesses safe and prevent damage to underground natural gas and electric lines 

MINNEAPOLIS – Aug. 11, 2026 – Today, on National 811 Day, CenterPoint Energy is reminding its approximately 950,000 natural gas customers in Minnesota to always contact 811 a few business days before starting any outdoor digging project, big or small. Contacting the 811 national service is free, and is an essential safety step customers, businesses and contractors can – and must - take to prevent service interruptions and avoid potentially life-threatening damage to underground utility lines. In 2026 so far, approximately 3,500 damages have been caused to CenterPoint natural gas lines because digging occurred without underground utility lines being located and marked.

“Contacting 811 is about your safety, and the safety of the community. Whether you're planting a tree, building a fence or taking on another outdoor project, starting with 811 is one of the simplest steps you can take to keep your family, home, and neighbors safe. It is a free service and takes just a few minutes to request that underground utility lines are located and marked. Please always remember, before every digging project, know what's below and contact 811," said Vince Gaeto, Senior Vice President, Natural Gas Business at CenterPoint.

National 811 Day: Simple safety steps

Safe digging practices are essential and help prevent damage to underground natural gas, electric, communications, water and sewer lines and are required by state law. Digging without knowing the approximate location of underground utilities can result in serious injury, as well as service disruptions, fines and costly repairs.

To prevent damage and stay safe, CenterPoint urges everyone to:

  • Plan ahead and call 811 or visit GopherStateOneCall.org a few business days before starting work.
  • Confirm all utility lines are marked before beginning work.
  • Adjust project locations, as needed, to maintain a safe distance from utility lines.
  • Confirm hired contractors have contacted 811 before their work.
  • Complete digging within the timeframe required by state law. If work cannot be completed in that time, contact 811 again before continuing.  

What to do if a natural gas line is struck
If a natural gas line is struck outside of a home or business, customers should:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Leave all repairs to a trained technician. ​

Visit 811BeforeYouDig.com for more information about 811. To learn more about natural gas safety, visit CenterPointEnergy.com/Safety.   

Soundbites on the importance of 811 Day, along with b-roll footage and photos of CenterPoint employees marking underground utilities, can be found here: CNP Digital Asset Mgmt

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of June 30, 2026, the company owned approximately $48.3 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com​

National 811 Day: CenterPoint Energy Reminds Nearly 800,000 Hoosier Natural Gas Customers to Always Contact 811 Before Any Digging Projects

​The free 811 national service is an essential safety step to help keep customers, workers, businesses safe and prevent damage to underground natural gas and electric lines 

EVANSVILLE, Ind. – Aug. 11, 2026 – Today, on National 811 Day, CenterPoint Energy is reminding its approximately 800,000 natural gas customers in Indiana to always contact 811 a few business days before starting any outdoor digging project, big or small. Contacting the 811 national service is free, and is an essential safety step customers, businesses and contractors can – and must - take to prevent service interruptions and avoid potentially life-threatening damage to underground utility lines. In 2026 so far, approximately 3,500 damages have been caused to CenterPoint natural gas lines because digging occurred without underground utility lines being located and marked.

“Contacting 811 is about your safety, and the safety of the community. Whether you're planting a tree, building a fence or taking on another outdoor project, starting with 811 is one of the simplest steps you can take to keep your family, home, and neighbors safe. It is a free service and takes just a few minutes to request that underground utility lines are located and marked. Please always remember, before every digging project, know what's below and contact 811," said Vince Gaeto, Senior Vice President, Natural Gas Business at CenterPoint.

National 811 Day: Simple safety steps

Safe digging practices are essential and help prevent damage to underground natural gas, electric, communications, water and sewer lines and are required by state law. Digging without knowing the approximate location of underground utilities can result in serious injury, as well as service disruptions, fines and costly repairs.

To prevent damage and stay safe, CenterPoint urges everyone to:

  • Plan ahead and call 811 or visit Indiana811.org a few business days before starting work.
  • Confirm all utility lines are marked before beginning work.
  • Adjust project locations, as needed, to maintain a safe distance from utility lines.
  • Confirm hired contractors have contacted 811 before their work.
  • Complete digging within the timeframe required by state law. If work cannot be completed in that time, contact 811 again before continuing.  

What to do if a natural gas line is struck
If a natural gas line is struck outside of a home or business, customers should:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Leave all repairs to a trained technician.

Visit 811BeforeYouDig.com for more information about 811. To learn more about natural gas safety, visit CenterPointEnergy.com/Safety.   

Soundbites on the importance of 811 Day, along with b-roll footage and photos of CenterPoint employees marking underground utilities, can be found here: CNP Digital Asset Mgmt​

About CenterPoint Energy, Inc.
 As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of June 30, 2026, the company owned approximately $48.3 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com

National 811 Day: CenterPoint Energy Reminds Nearly 350,000 Ohio Natural Gas Customers to Always Contact 811 Before Any Digging Projects

The free 811 national service is an essential safety step to help keep customers, workers, businesses safe and prevent damage to underground natural gas and electric lines 

DAYTON, Ohio – Aug. 11, 2026 – Today, on National 811 Day, CenterPoint Energy is reminding its approximately 350,000 natural gas customers in Ohio to always contact 811 a few business days before starting any outdoor digging project, big or small. Contacting the 811 national service is free, and is an essential safety step customers, businesses and contractors can – and must - take to prevent service interruptions and avoid potentially life-threatening damage to underground utility lines. In 2026 so far, approximately 3,500 damages have been caused to CenterPoint natural gas lines because digging occurred without underground utility lines being located and marked.

“Contacting 811 is about your safety, and the safety of the community. Whether you're planting a tree, building a fence or taking on another outdoor project, starting with 811 is one of the simplest steps you can take to keep your family, home, and neighbors safe. It is a free service and takes just a few minutes to request that underground utility lines are located and marked. Please always remember, before every digging project, know what's below and contact 811," said Vince Gaeto, Senior Vice President, Natural Gas Business at CenterPoint.

National 811 Day: Simple safety steps

Safe digging practices are essential and help prevent damage to underground natural gas, electric, communications, water and sewer lines and are required by state law. Digging without knowing the approximate location of underground utilities can result in serious injury, as well as service disruptions, fines and costly repairs.

To prevent damage and stay safe, CenterPoint urges everyone to:

  • Plan ahead and call 811 or visit OUPS.org a few business days before starting work.
  • Confirm all utility lines are marked before beginning work.
  • Adjust project locations, as needed, to maintain a safe distance from utility lines.
  • Confirm hired contractors have contacted 811 before their work.
  • Complete digging within the timeframe required by state law. If work cannot be completed in that time, contact 811 again before continuing.  

What to do if a natural gas line is struck
If a natural gas line is struck outside of a home or business, customers should:

  • Leave the area immediately on foot. Do not attempt to restart or move powered equipment or use your mobile device or any other item that could cause a spark.
  • Go to a safe location, then call 911 and CenterPoint.
  • Remain in a safe area until directed by emergency personnel to do otherwise.
  • Leave all repairs to a trained technician.

Visit 811BeforeYouDig.com for more information about 811. To learn more about natural gas safety, visit CenterPointEnergy.com/Safety.   

Soundbites on the importance of 811 Day, along with b-roll footage and photos of CenterPoint employees marking underground utilities, can be found here: CNP Digital Asset Mgmt

About CenterPoint Energy, Inc.
 As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of June 30, 2026, the company owned approximately $48.3 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com