CenterPoint Energy offering bill assistance and energy-saving resources as energy market prices remain on the rise
2022-10-12T05:00:00Z

Dayton – Oct. 12, 2022 – CenterPoint Energy is encouraging customers to take action now to help manage natural gas bills for the upcoming heating season. The company's Ohio natural gas territory today announced customers will likely see an incremental increase in their natural gas bills when compared to those of last winter, assuming normal winter weather, due primarily to natural gas market conditions. Customers can take advantage of CenterPoint Energy's array of payment assistance options as well as energy-saving tips and energy efficiency programs to help mitigate the impact to bills.

  • Expected increase in natural gas bills primarily driven by continued natural gas price surge
  • Customers encouraged to prepare now for managing their energy bills
  • Company encourages customers to utilize assistance programs, various payment options, energy-saving tips and energy efficiency programs

The average CenterPoint Energy customer paid $135 per month for natural gas service during the 2021-2022 heating season for a five-month total (November – March) of about $675.

"It's important to remember CenterPoint Energy is not a natural gas supplier. The customer's natural gas supplier and corresponding price per unit of gas significantly influence bill amounts," said Ashley Babcock, Vice President, Indiana and Ohio Gas. "Given the volatility of the natural gas market, customers can choose a fixed price that won't fluctuate over the winter months. Since natural gas represents nearly half of customers' bills during the winter months, now would be a good time to explore supplier pricing options that are most beneficial to your needs."

Natural gas continues to be the most affordable heating source. In fact, CenterPoint Energy Ohio gas customers who heated their homes with natural gas last year saved up to $969 compared to those who heat with propane and up to $56 to $644 compared to those who heat with an electric heat pump or electric furnace, respectively. Bills will vary by customer depending on the size and age of the home, number of gas appliances, number in the household, thermostat settings and levels of insulation.

CenterPoint Energy has in place several tools to help customers manage their energy bills.

  • Choice program: Through CenterPoint Energy's natural gas Choice program, customers can choose a natural gas supplier that's right for them. Competing suppliers offer more pricing options for consumers, such as locking in a fixed rate, which allows them to comparison shop for energy the way they do for other products and services. Customers who do not choose a third-party supplier are served by one of five default Standard Choice Offer suppliers at a variable rate. Visit http://www.centerpointenergy.com/choice for a list of suppliers and up-to-date prices.
  • Home Energy Assistance Program (HEAP):  State and federal utility assistance dollars are available for income-eligible customers. Households must fall at or below 175 percent of federal poverty guidelines to apply. Visit www.development.ohio.gov or call (800) 282-0880 to learn more.
  • HEAP Winter Crisis Program:  The HEAP Winter Crisis Program provides assistance once per heating season to eligible households that are disconnected or are threatened with disconnection. Households must fall at or below 175 percent of federal poverty guidelines to apply. Visit www.development.ohio.gov or call (800) 282-0880 to learn more.
  • Percentage of Income Payment Plan Plus (PIPP Plus):  PIPP Plus calls for a qualified household to pay 5 percent of its monthly income for gas service throughout the year. To be eligible for the PIPP Plus program, a customer must receive his or her primary or secondary heat source from a company regulated by the Public Utilities Commission of Ohio, must have a total household income which is at or below 175 percent of the federal poverty level and must apply for all energy assistance programs for which he or she is eligible.
  • Due Date Extension and Payment Arrangement: These are two free offerings which are available to customers in need of a special payment plan on a temporary basis in order to keep service connected and manage energy costs.
  • Energy efficiency resources: CenterPoint Energy offers energy efficiency tips, appliance rebates and energy-saving tools to help customers lower their natural gas bills. All Ohio residential and small commercial natural gas customers are eligible. Visit www.centerpointenergy.com/smartsavings or call 1-800-227-1376 for a list of rebates, qualifying appliances and energy efficiency tips.
  • Budget Bill: Under this billing plan, a customer's estimated costs for a year of gas service are spread in equal monthly bill amounts for the year. This leveling of monthly bill amounts reduces the need to pay the full amount in the winter and spreads some of those higher bill charges into the non-heating months. Amounts are adjusted each summer for actual costs, and the customer's credit or amount due rolls into the next Budget Bill payment for the next 12-month period. Customers can enroll for free on www.centerpointenergy.com or by calling 1-800-227-1376.
  • Home weatherization: CenterPoint Energy's home weatherization program helps qualifying Ohio customers implement energy efficiency improvements to their homes at no cost. Households must fall within 300 percent of federal poverty guidelines to apply. Visit www.miamivalleycap.org to learn more.

 
"We recognize the financial hardships our customers may be facing this heating season, and we want to encourage them to contact us for options to assist in managing costs prior to their first high bill of the heating season," said Babcock. "Additionally, customers needing further financial assistance can apply for programs available through our local community action agencies and local non-profits."

Programs and services are operated under the brand CenterPoint Energy by Vectren Energy Delivery of Ohio, LLC d/b/a CenterPoint Energy Ohio. 

CenterPoint Energy's Ohio natural gas service territory delivers natural gas to approximately 330,000 customers in all or portions of Auglaize, Butler, Champaign, Clark, Clinton, Darke, Fayette, Greene, Highland, Logan, Madison, Miami, Montgomery, Pickaway, Preble, Shelby and Warren counties.

Forward Looking Statement:
This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events, such as the expected prices of natural gas and the subsequent impact on customer bills, assumptions regarding winter weather, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the impact of disruption to the global supply chain; (2) financial market conditions; (3) general economic conditions; (4) the timing and impact of future regulatory and legislative decisions; (5) effects of competition; (6) weather variations; (7) changes in business plans; and (8) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2021, CenterPoint Energy's Quarterly Reports on Form 10-Q for the quarters ended March 31, 2022 and June 30, 2022 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

 
About CenterPoint Energy
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of June 30, 2022, the company owned approximately $35 billion in assets. With approximately 8,900 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.


 Recent News

 

 

As part of its commitment to helping support local communities, CenterPoint Energy Foundation opens its first grant cycle of 2026

DAYTON, Ohio Jan. 15, 2026 — The CenterPoint Energy Foundation is currently accepting applications through Feb. 13 for nonprofit programs and initiatives focused on education including literacy, science-technology-engineering-mathematics (STEM) and workforce development.

Grants are available for eligible nonprofit organizations whose primary location is in CenterPoint Energy's service areas and have programs supporting the Foundation's giving priorities. The Foundation prioritizes programs serving low-to-moderate income families and under-resourced communities.  

Funded separately and financially independent from the utility, the CenterPoint Energy Foundation strives to be a catalyst for good by leveraging everyday opportunities and resources to increase the vibrancy in the communities it serves.   

“The CenterPoint Energy Foundation creates positive, meaningful change within the communities where we have the privilege to provide electric and natural gas service," said June Deadrick, Vice President, Community Relations at CenterPoint Energy. “The Foundation remains committed to initiatives and programs enriching the lives of those living and working within our service areas, while powering possibilities for a better tomorrow. We encourage qualified nonprofit organizations focusing on education to apply for a grant through Feb. 13." 

During its two grant cycles in 2025, the CenterPoint Energy Foundation awarded more than $13.9 million for approximately 430 grants to nonprofit organizations in Texas, Minnesota, Indiana and Ohio, with efforts expected to:

  • Supply nearly 2 million free books to kids.
  • Support more than 625,000 hours of tutoring for students.
  • Enable approximately 42,000 students to receive a certificate or credential for career pathways.
  • Deliver over 120,000 science-technology-engineering-math (STEM) kits and projects to students.
  • Fund more than 3,700 career exposure or exploration events.

 
The second Foundation grant cycle of the year will open in June 2026 and focus on community vitality initiatives, such as affordable housing, environmental stewardship and enhancing community outdoor spaces.

To learn more and apply for a grant, visit CenterPointEnergy.com/Foundation

###

About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.
 

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.​

As part of its commitment to helping support local communities, CenterPoint Energy Foundation opens its first grant cycle of 2026

MINNEAPOLIS Jan. 15, 2026 — The CenterPoint Energy Foundation is currently accepting applications through Feb. 13 for nonprofit programs and initiatives focused on education including literacy, science-technology-engineering-mathematics (STEM) and workforce development.

Grants are available for eligible nonprofit organizations whose primary location is in CenterPoint Energy's service areas and have programs supporting the Foundation's giving priorities. The Foundation prioritizes programs serving low-to-moderate income families and under-resourced communities.  

Funded separately and financially independent from the utility, the CenterPoint Energy Foundation strives to be a catalyst for good by leveraging everyday opportunities and resources to increase the vibrancy in the communities it serves.   

“The CenterPoint Energy Foundation creates positive, meaningful change within the communities where we have the privilege to provide electric and natural gas service," said June Deadrick, Vice President, Community Relations at CenterPoint Energy. “The Foundation remains committed to initiatives and programs enriching the lives of those living and working within our service areas, while powering possibilities for a better tomorrow. We encourage qualified nonprofit organizations focusing on education to apply for a grant through Feb. 13." 

During its two grant cycles in 2025, the CenterPoint Energy Foundation awarded more than $13.9 million for approximately 430 grants to nonprofit organizations in Texas, Minnesota, Indiana and Ohio, with efforts expected to:

  • Supply nearly 2 million free books to kids.
  • Support more than 625,000 hours of tutoring for students.
  • Enable approximately 42,000 students to receive a certificate or credential for career pathways.
  • Deliver over 120,000 science-technology-engineering-math (STEM) kits and projects to students.
  • Fund more than 3,700 career exposure or exploration events.

 
The second Foundation grant cycle of the year will open in June 2026 and focus on community vitality initiatives, such as affordable housing, environmental stewardship and enhancing community outdoor spaces.

To learn more and apply for a grant, visit CenterPointEnergy.com/Foundation

###

About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

As part of its commitment to helping support local communities, CenterPoint Energy Foundation opens its first grant cycle of 2026

HOUSTON Jan. 15, 2026 — The CenterPoint Energy Foundation is currently accepting applications through Feb. 13 for nonprofit programs and initiatives focused on education including literacy, science-technology-engineering-mathematics (STEM) and workforce development.

Grants are available for eligible nonprofit organizations whose primary location is in CenterPoint Energy's service areas and have programs supporting the Foundation's giving priorities. The Foundation prioritizes programs serving low-to-moderate income families and under-resourced communities.  

Funded separately and financially independent from the utility, the CenterPoint Energy Foundation strives to be a catalyst for good by leveraging everyday opportunities and resources to increase the vibrancy in the communities it serves.   

“The CenterPoint Energy Foundation creates positive, meaningful change within the communities where we have the privilege to provide electric and natural gas service," said June Deadrick, Vice President, Community Relations at CenterPoint Energy. “The Foundation remains committed to initiatives and programs enriching the lives of those living and working within our service areas, while powering possibilities for a better tomorrow. We encourage qualified nonprofit organizations focusing on education to apply for a grant through Feb. 13." 

During its two grant cycles in 2025, the CenterPoint Energy Foundation awarded more than $13.9 million for approximately 430 grants to nonprofit organizations in Texas, Minnesota, Indiana and Ohio, with efforts expected to:

  • Supply nearly 2 million free books to kids.
  • Support more than 625,000 hours of tutoring for students.
  • Enable approximately 42,000 students to receive a certificate or credential for career pathways.
  • Deliver over 120,000 science-technology-engineering-math (STEM) kits and projects to students.
  • Fund more than 3,700 career exposure or exploration events.

The second Foundation grant cycle of the year will open in June 2026 and focus on community vitality initiatives, such as affordable housing, environmental stewardship and enhancing community outdoor spaces.

To learn more and apply for a grant, visit CenterPointEnergy.com/Foundation

###

About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. ​

As part of its commitment to helping support local communities, CenterPoint Energy Foundation opens its first grant cycle of 2026

EVANSVILLE, Ind. Jan. 15, 2026 — The CenterPoint Energy Foundation is currently accepting applications through Feb. 13 for nonprofit programs and initiatives focused on education including literacy, science-technology-engineering-mathematics (STEM) and workforce development.

Grants are available for eligible nonprofit organizations whose primary location is in CenterPoint Energy's service areas and have programs supporting the Foundation's giving priorities. The Foundation prioritizes programs serving low-to-moderate income families and under-resourced communities.  

Funded separately and financially independent from the utility, the CenterPoint Energy Foundation strives to be a catalyst for good by leveraging everyday opportunities and resources to increase the vibrancy in the communities it serves.   

“The CenterPoint Energy Foundation creates positive, meaningful change within the communities where we have the privilege to provide electric and natural gas service," said Mike Roeder, President of CenterPoint Energy Indiana. “The Foundation remains committed to initiatives and programs enriching the lives of those living and working within our service areas, while powering possibilities for a better tomorrow. We encourage qualified nonprofit organizations focusing on education to apply for a grant through Feb. 13." 

During its two grant cycles in 2025, the CenterPoint Energy Foundation awarded more than $13.9 million for approximately 430 grants to nonprofit organizations in Texas, Minnesota, Indiana and Ohio, with efforts expected to:

  • Supply nearly 2 million free books to kids.
  • Support more than 625,000 hours of tutoring for students.
  • Enable approximately 42,000 students to receive a certificate or credential for career pathways.
  • Deliver over 120,000 science-technology-engineering-math (STEM) kits and projects to students.
  • Fund more than 3,700 career exposure or exploration events.

The second Foundation grant cycle of the year will open in June 2026 and focus on community vitality initiatives, such as affordable housing, environmental stewardship and enhancing community outdoor spaces.

To learn more and apply for a grant, visit CenterPointEnergy.com/Foundation

###

About the CenterPoint Energy Foundation
The CenterPoint Energy Foundation provides philanthropic support to meet the needs of communities where CenterPoint Energy customers live and work. The Foundation is funded by shareholders and has no impact on customer rates. More information about the Foundation can be found at CenterPointEnergy.com/Foundation.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

CenterPoint Energy completes natural gas restoration efforts in Northeast Texas communities after third-party pipeline rupture

OMAHA, NAPLES, Texas – Jan. 14, 2026 – CenterPoint Energy is providing a final update regarding a rupture on a third-party transmission pipeline in Northeast Texas on Monday, January 12.  

Restoration efforts are now complete, and crews have safely restored natural gas service to all customers in Omaha and Naples who are available to receive service.
 
Important Information for Customers
To restore service, technicians go door-to-door to perform a necessary safety check prior to conducting relights on each natural gas appliance in a customer's home or business. An adult 18 or older must be at the location when a technician arrives. All technicians and contractors wear ID badges and will show them on request.

Safety is CenterPoint's core value, and all CenterPoint personnel work to keep safety at the forefront during the repair and restoration process. If you smell gas, leave the area immediately on foot. Don't use electric switches, telephones, cell phones or start a car, as all these things could cause a spark. Call CenterPoint (888-876-5786) and 911 to report.    

CenterPoint appreciates the continued patience and support of its customers and communities as it works to safely restore service as quickly as possible.
 

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.​