CenterPoint Energy reports strong Q3 2021 earnings results
2021-11-04T05:00:00Z

Houston – November 4, 2021 - CenterPoint Energy, Inc. (NYSE: CNP) today reported income available to common shareholders of $195 million, or $0.32 per diluted share, for the third quarter of 2021, compared to income available to common shareholders of $69 million, or $0.13 per diluted share, for the third quarter of 2020.

  • Q3 2021 earnings of $0.32 per diluted share; $0.33 per diluted share on a non-GAAP basis, including results from utility operations of $0.25 per diluted share and $0.08 from midstream investments reported under discontinued operations
  • Raising 2021 non-GAAP Utility EPS guidance (“Utility EPS”) range, for the 3rd time this year, to $1.26 - $1.28
  • Utility EPS guidance range for 2022 raised to $1.36 - $1.38. Reiterating 8% Utility EPS annual growth rate target for 2022 through 2024

On a non-GAAP basis, third quarter 2021 earnings were $0.33 per diluted share, with $0.25 per diluted share from utility operations, and $0.08 per diluted share from midstream investments which is reported under discontinued operations. This compared to $0.29 per diluted share from utility operations and $0.05 per diluted share from midstream investments in the third quarter of 2020. Both quarters included some one-time items. The third quarter of 2020 included a CARES Act benefit and unfavorable COVID-related impacts. Third quarter 2021 results include one-time costs related to our recent board-implemented governance changes and unfavorable weather and usage.

"CenterPoint's year-to-date financial performance in 2021 has been strong," said Dave Lesar, President and Chief Executive Officer of CenterPoint Energy. "We continue to see the benefits of organic growth throughout our service territories combined with capital investments and O&M discipline which together are driving favorable earnings. As a result, we are raising our full year 2021 Utility EPS guidance again this quarter to a range of $1.26-$1.28 per diluted share. This is the 3rd Utility EPS guidance raise this year, demonstrating our confidence in our underlying business. With the latest increase in 2021 Utility EPS guidance, our corresponding expectations for 2022 Utility EPS will now also increase to $1.36 - $1.38 per diluted share."

Lesar added, "At our Analyst Day in September, we increased our 5-year capital plan to over $18 billion dollars and introduced our first ever 10-year capital plan of over $40 billion. This capital investment will be dedicated to safety, reliability, growth and enabling clean energy investments to benefit our customers and our investors. This includes opportunities from the recent legislative session in Texas. The increased level of capital is expected to support an annual Utility EPS growth target of 8% in 2022 through 2024, and the mid to high end of our 6-8% range each year after that through 2030."

We now have 6 quarters of meeting or exceeding expectations, but we believe that there is much more to come. We are demonstrating the pathway to a premium and we hope that you will be on board with us as a shareholder when that happens," said Mr. Lesar.

Earnings Outlook

Given the pending merger between Enable and Energy Transfer, CenterPoint Energy will only be presenting a Utility EPS guidance range for 2021 and 2022 as Enable did not provide 2021 or 2022 guidance during its recent earnings call.

In addition to presenting its financial results in accordance with GAAP, including presentation of income (loss) available to common shareholders and diluted earnings (loss) per share, CenterPoint Energy provides guidance based on non-GAAP income and non-GAAP diluted earnings per share. Generally, a non-GAAP financial measure is a numerical measure of a company's historical or future financial performance that excludes or includes amounts that are not normally excluded or included in the most directly comparable GAAP financial measure.

Management evaluates CenterPoint Energy's financial performance in part based on non-GAAP income and non-GAAP earnings per share. Management believes that presenting these non-GAAP financial measures enhances an investor's understanding of CenterPoint Energy's overall financial performance by providing them with an additional meaningful and relevant comparison of current and anticipated future results across periods. The adjustments made in these non-GAAP financial measures exclude items that Management believes do not most accurately reflect the company's fundamental business performance. These excluded items are reflected in the reconciliation tables of this news release, where applicable. CenterPoint Energy's non-GAAP income and non-GAAP diluted earnings per share measures should be considered as a supplement to, and not as a substitute for, or superior to, income available to common shareholders and diluted earnings per share, which respectively are the most directly comparable GAAP financial measures. These non-GAAP financial measures also may be different than non-GAAP financial measures used by other companies.

Utility EPS Guidance Range

  •  The Utility EPS guidance range includes net income from Electric and Natural Gas segments, as well as after tax Corporate and Other operating income and an allocation of corporate overhead based upon the Utility's relative earnings contribution. Corporate overhead consists primarily of interest expense, preferred stock dividend requirements, and other items directly attributable to the parent along with the associated income taxes.
  • 2021 Utility EPS guidance excludes:
    • Earnings or losses from the change in value of ZENS and related securities
    • Certain expenses associated with Vectren merger integration
    • Earnings and losses associated with the ownership and disposal of midstream common and preferred units (including amounts reported in discontinued operations), net gain  associated with the consummation of the pending merger between Enable and Energy Transfer, a corresponding amount of debt related to midstream common and preferred units, and an allocation of associated corporate overhead
    • Cost associated with the early extinguishment of debt
    • Gain and impact, including related expenses, associated with pending gas LDC sales
  • 2022 Utility EPS guidance excludes:
    • Earnings or losses from the change in value of ZENS and related securities
    • Income and expense related to ownership and disposal of Energy Transfer units, a corresponding amount of debt related to the units and an allocation of associated corporate overhead

To the extent the pending gas LDC sales or the pending merger between Enable and Energy Transfer do not occur in 2021, 2022 Utility EPS guidance will exclude the impacts associated with those items as referenced in the 2021 Utility guidance above.

In providing this guidance, CenterPoint Energy does not consider the items noted above and other potential impacts such as changes in accounting standards, impairments or other unusual items, which could have a material impact on GAAP reported results for the applicable guidance period. The 2021 and 2022 Utility EPS guidance ranges also consider assumptions for certain significant variables that may impact earnings, such as customer growth and usage including normal weather, throughput, recovery of capital invested, effective tax rates, financing activities and related interest rates, and regulatory and judicial proceedings. In addition, the 2021 and 2022 Utility EPS guidance ranges assume the timing of pending gas LDC sales, the timing of pending merger between Enable and Energy Transfer, and the timing of our planned disposition of the Energy Transfer common units and preferred units that we expect to receive as part of the merger between Enable and Energy Transfer. To the extent actual results deviate from these assumptions, the 2021 and 2022 Utility EPS guidance ranges may not be met or the projected annual Utility EPS growth rate may change. CenterPoint Energy is unable to present a quantitative reconciliation of forward-looking non-GAAP diluted earnings per share because changes in the value of ZENS and related securities, future impairments, and other unusual items are not estimable and are difficult to predict due to various factors outside of management's control.

Filing of Form 10-Q for CenterPoint Energy, Inc.

Today, CenterPoint Energy, Inc. filed with the Securities and Exchange Commission (SEC) its Quarterly Report on Form 10-Q for the quarter ended September 30, 2021. A copy of that report is available on the company's website, under the Investors section. Investors and others should note that we may announce material information using SEC filings, press releases, public conference calls, webcasts, and the Investor Relations page of our website.  In the future, we will continue to use these channels to distribute material information about the company and to communicate important information about the company, key personnel, corporate initiatives, regulatory updates and other matters.  Information that we post on our website could be deemed material; therefore we encourage investors, the media, our customers, business partners and others interested in our company to review the information we post on our website.

Webcast of Earnings Conference Call

CenterPoint Energy's management will host an earnings conference call on Thursday, November 4, 2021, at 7:00 a.m. Central time/8:00 a.m. Eastern time. Interested parties may listen to a live audio broadcast of the conference call on the company's website under the Investors section. A replay of the call can be accessed approximately two hours after the completion of the call and will be archived on the website for at least one year.

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas. As of September 30, 2021, the company owned approximately $37 billion in assets and also owned 53.7 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly traded master limited partnership that owns, operates and develops strategically located natural gas and crude oil infrastructure assets. With approximately 9,500 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward-looking Statements

This news release includes, and the earnings conference call will include, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or on the earnings conference call regarding capital investments, the reopening of the economy, rate base growth and our ability to achieve it, the impacts of the February 2021 winter storm event on our business and service territories and the recovery and timing of recovery of gas costs in connection with the winter storm event, future earnings and guidance, including long-term growth rate, dividends and dividend growth rate, operations and maintenance expense reductions, financing plans (including future equity issuances and credit metrics), and future financial performance and results of operations, including with respect to regulatory actions, the expected closing of, or proceeds from the pending merger between Enable and Energy Transfer (including our planned exit from midstream) or the pending sale of our Arkansas and Oklahoma gas LDC businesses, our ability to exit our Midstream Investments reportable segment, customer rate affordability, value creation, opportunities and expectations, ESG strategy, including transition to Net-Zero, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release or discussed on the earnings conference call speaks only as of the date of this release or the earnings conference call.

Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include, but are not limited to, risks and uncertainties relating to: (1) CenterPoint Energy's or Enable's potential business strategies and strategic initiatives, restructurings, joint ventures and acquisitions or dispositions of assets or businesses, including the pending sale of our Natural Gas businesses in Arkansas and Oklahoma, which may not be completed or result in the benefits anticipated by CenterPoint Energy, the pending merger between Enable and Energy Transfer, which may not be completed or result in the benefits anticipated by CenterPoint Energy or Enable, and our planned exit from our Midstream Investments reportable segment, which may not be completed or result in the benefits anticipated by CenterPoint Energy; (2) industrial, commercial and residential growth in CenterPoint Energy's service territories and changes in market demand; (3) CenterPoint Energy's ability to fund and invest planned capital, and timely and appropriate rate actions that allow recovery of costs and a reasonable return on investment, including costs associated with the February 2021 winter storm event; (4) the performance of Enable, the amount of cash distributions CenterPoint Energy receives from Enable, and the value of CenterPoint Energy's interest in Enable; (5) the integration of the businesses acquired in the merger with Vectren Corporation (Vectren), including the integration of technology systems, and the ability to realize additional benefits and commercial opportunities from the merger; (6) financial market and general economic conditions, including access to debt and equity capital and the effect on sales, prices and costs;  (7) actions by credit rating agencies, including any potential downgrades to credit ratings; (8) the timing and impact of regulatory proceedings and actions and legal proceedings, including those related to the February 2021 winter storm event; (9) legislative decisions, including tax and developments related to the environment such as global climate change, air emissions, carbon, waste water discharges and the handling of coal combustion residuals, among others, and CenterPoint Energy's net-zero targets; (10) the impact of the COVID-19 pandemic; (11) the recording of impairment charges, including any impairments related to CenterPoint Energy's investment in Enable; (12) weather variations and CenterPoint Energy's ability to mitigate weather impacts, including impacts from the February 2021 winter storm event; (13) changes in business plans; (14) CenterPoint Energy's ability to execute on its initiatives, targets and goals, including its Net Zero emission goals and operations and maintenance goals; and (15) other factors discussed in CenterPoint Energy's Quarterly Reports on Form 10-Q for the quarters ended March 31, 2021, June 30, 2021 and September 30, 2021, and CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2020, including in the "Risk Factors" and "Cautionary Statement Regarding Forward-Looking Information" sections of such reports, and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission.

 Recent News

 

 

CenterPoint Energy acts on customer and community feedback and launches new Community Progress Tracker map providing local views of resiliency grid upgrades and improvements across Greater Houston

Greater Houston Resiliency Initiative improvements delivered since August 2024 are available and visible in one online location

New tool allows customers in 12-county area to view more than 56,000 new storm resilient poles, more than 8,000 miles of tree-trimming and more than 500 new automation and intelligence devices delivered since August 1, 2024

HOUSTON, Feb. 11, 2026 - As part of its ongoing commitment to transparency and keeping customers informed of the progress to strengthen the electric grid around Greater Houston, today CenterPoint Energy launched its new Community Progress Tracker. This new web-based, customer-focused map provides direct access to the public to track and measure progress on electric infrastructure upgrades on their street, in their neighborhood, or in their ZIP Code. All of the system upgrades that CenterPoint is making are critical to helping the company build and deliver the most resilient coastal grid in the nation.

The new Community Progress Tracker is part of CenterPoint's broader Greater Houston Resiliency Initiative (GHRI) – a multi-year program to strengthen the electric grid and improve both reliability and resiliency in the face of increasingly severe weather events, while also improving customer communications. Through GHRI, CenterPoint is investing in a wide range of grid-hardening measures designed to reduce outage impacts and accelerate customer outage restoration.

"Our new Community Progress Tracker gives our customers a clear window into the work we're doing in their local neighborhoods to improve their service and build a stronger and more resilient electric system," said Tony Gardner, Chief Customer Officer at CenterPoint. "Whether they access it on their phones, tablets, laptops or desktops, our new tracker details all the different types of work we are doing and the critical upgrades we've made in their communities."

Community Progress Tracker details
The new tool provides location-specific details on work completed to date as part of GHRI. This includes new more storm-resilient poles and equipment, undergrounded power lines, enhanced vegetation management, and advanced grid technologies, including automation devices that reduce the impact of outages. All these different scopes of GHRI upgrades are noted on the new tracker using colorful and easy-to-identify icons.

CenterPoint Energy Community Progress Tracker icons (PRNewsfoto/CenterPoint Energy)

While today the tracker visualizes all the upgrades and improvements that CenterPoint has delivered over the last 18 months, it will continue to evolve, and future features will soon allow customers to monitor projects underway and upcoming planned resiliency projects in their area. These future improvements will allow customers and the public to follow progress in given areas and better understand how these efforts contribute to a more reliable and resilient energy future.

Accessible via both desktop and mobile devices, the new Community Progress Tracker includes:

  • An interactive map of CenterPoint's 12-county Greater Houston service area
  • Colorful and easy-to-view icons for locations of new poles, tree-trimming miles, automation devices, undergrounding, and weather stations
  • Zoom in and out functions
  • Searchability by street address or ZIP Code
  • Community and neighborhood-level visualization of work completed since August 1, 2024, including pole and equipment upgrades, tree trimming, undergrounding power lines and the installation of automation devices

GHRI Progress update
"Resiliency is at the heart of everything we're doing," added Jesus Soto Jr., Chief Operating Officer at CenterPoint. "From stronger poles and new automation to undergrounding to tree trimming, we're taking a comprehensive and innovative approach to hardening our infrastructure and delivering Greater Houston's electric system. Our goal is to build the most resilient coastal grid in the nation, and this tool will help our customers follow that journey and see the progress we are making in their communities."

Since August 2024, as part of GHRI, CenterPoint has:

  • Installed or replaced more than 56,000 utility poles, including high-strength composite models engineered to better withstand extreme wind conditions;
  • Undergrounded more than 430 miles of power lines to reduce exposure to storm-related damage;
  • Trimmed or cleared vegetation along more than 8,000 miles of distribution lines in higher-risk areas;
  • Installed more than 500 automation and intelligence devices to help reduce outage impacts and improve service restoration times; and
  • Deployed 150 advanced weather stations since April 2025 to enhance situational awareness and storm preparedness.

How to access
To explore the Community Progress Tracker, visit CenterPointEnergy.com/Progress. A short "how-to" video is also available to help customers navigate the tool can be found here: LINK

About CenterPoint Energy, Inc.
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.

For more information, contact:
Media.Relations@CenterPointEnergy.com

Correction: "1,500 advanced weather stations" has been updated to "150 advanced weather stations" in the last bulletpoint.

SOURCE CenterPoint Energy

CenterPoint Energy expands strategic relationship with Resilient Structures to accelerate grid hardening and support local economic development

HOUSTON — Feb. 9, 2026 — CenterPoint Energy (NYSE: CNP), today announced a long-term supply agreement with Resilient Structures (RS), a premier manufacturer of high-performance composite utility poles. This strategic relationship strengthens CenterPoint’s Greater Houston Resiliency Initiative (GHRI), a multi-year effort to harden the region’s electric infrastructure against increasingly severe weather events. 

  

Under the agreement, Resilient Structures will significantly expand its Humble, Texas operations to meet CenterPoint’s growing infrastructure needs. The expansion is expected to create more than 200 new jobs in the Houston area, reinforcing both companies’ commitment to local investment and economic development. 

  

“Building the most resilient coastal grid in the nation starts with strong relationships,” said Jesus Soto Jr. Chief Operating Officer at CenterPoint Energy. “Resilient Structures shares our commitment to enhance the reliability, resiliency and innovation of our Greater Houston region. This agreement provides a vital U.S.-based and Texas supported option for our supply chain. It will help make sure that CenterPoint has the critical resources to accelerate grid hardening across southeast Texas. By sourcing materials locally, we’re not only strengthening our electric infrastructure against extreme weather but also supporting economic growth and job creation in the communities we serve.”  

  

The agreement will provide CenterPoint with a secure, U.S.-based supply of advanced composite poles designed to withstand extreme weather conditions. By sourcing materials locally, CenterPoint and RS will shorten the supply chain and speed up deployment of storm-hardened structures across CenterPoint’s 12-county service territory. 

  

"We are incredibly proud to deepen our strategic relationship with CenterPoint Energy at such a pivotal moment for our region’s infrastructure," said John Higgins, Chief Executive Officer of RS. "This agreement is about more than just supply; it is a shared commitment to the safety and stability of our community. By expanding our operations right here in Houston, we are not only bringing over 200 high-quality, long-term jobs to the local economy but also ensuring that the materials strengthening our grid are made by the people who rely on it."  

  

About CenterPoint Energy, Inc. 

CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. 

About Resilient Structures 

Resilient Structures (RS) is a premier North American manufacturer of high-performance composite utility structures designed to harden the electrical grid against extreme weather and environmental threats. In business for over 30 years, RS is backed by Energy Impact Partners, a global investment firm with a strategic focus on the energy sector and Werklund Growth Fund, an investment firm backed by the Werklund family. RS operates three strategic manufacturing facilities in St. George, Utah; Tilbury, Ontario; and Humble, Texas. ​


CenterPoint Energy encourages Ohio customers to explore bill management options to benefit sooner

​​​Current bills to reflect January’s extreme cold

Payment assistance, flexible billing options and energy-saving resources available

DAYTON, Ohio – Feb. 3, 2026 – As CenterPoint Energy customers continue receiving February bills reflecting January’s extreme weather, the company is encouraging those who may need help managing their energy costs to explore available resources now to manage potential bill assistance needs.

January 2026 brought record-breaking snowfall to the region during Winter Storm Fern. The National Weather Service reported the longest streak of consecutive days below freezing since 2017-18. It marks the sixth time since 1893 the region has experienced an extended freeze of this magnitude. When temperatures fall this dramatically, heating systems work harder to maintain indoor comfort, resulting in increased energy usage reflected in monthly bills.

Natural gas commodity prices also rose sharply during the storm as severe weather disrupted production in key supply regions nationwide. These costs, set by national markets, are passed through to customers dollar-for-dollar without markup. Every year, the company procures gas on behalf of customers using tools to mitigate most of the exposure to large, demand-based market swings. CenterPoint does not control or profit from the price of natural gas.

“We understand that colder weather drove more heating use which is generating challenging higher bills,” said Mike Wilson, CenterPoint’s VP, Ohio Gas. “We want customers to know that help is available. Our Resource Hub brings together assistance programs, payment options and energy-saving tools, all in one place.”

The company also offers Budget Billing, which spreads energy costs evenly across the year for more predictable monthly bills.

Customers can sign up for Budget Billing and explore other resources by visiting CenterPoint’s improved Resource Hub at CenterPointEnergy.com/ResourceHub or call 800-227-1376.

As cold weather continues, CenterPoint reminds customers to be aware of the warning signs of carbon monoxide poisoning. Early symptoms such as headache and fatigue are similar to the flu, but without a fever. Continued CO exposure can lead to more severe headaches, dizziness, nausea, difficulty thinking clearly and fainting. If everyone in a household is experiencing these symptoms, it could be CO poisoning. If CO poisoning is suspected, leave the area immediately, get fresh air and call 911.


CenterPoint Energy encourages Indiana customers to explore bill management options to benefit sooner

​Current bills to reflect January’s extreme cold

Payment assistance, flexible billing options and energy-saving resources available

INDIANAPOLIS – Feb. 3, 2026 – As CenterPoint Energy customers continue receiving current bills reflecting January’s extreme weather, the company is encouraging those who may need help managing their energy costs to explore available resources now to manage potential bill assistance needs.

January 2026 brought the region’s heaviest snowfall in over a decade during Winter Storm Fern, with wind chills plunging 20 to 25 degrees below zero. The National Weather Service reported the longest streak of consecutive days below freezing since 2017-18. It marks only the sixth time since 1871 the region has experienced an extended freeze of this magnitude. When temperatures fall this dramatically, heating systems work harder to maintain indoor comfort, resulting in increased energy usage reflected in monthly bills.

Natural gas commodity prices also rose sharply during the storm as severe weather disrupted production in key supply regions nationwide. These costs, set by national markets, are passed through to customers dollar-for-dollar without markup. Every year, the company procures gas on behalf of customers using tools to mitigate most of the exposure to large, demand-based market swings. CenterPoint does not control or profit from the price of natural gas.

“We understand the colder weather drove more heating use which is generating challenging higher bills,” said Mike Roeder, President of CenterPoint Energy Indiana. “We want customers to know that help is available. Our Resource Hub brings together assistance programs, payment options and energy-saving tools, all in one place.”

The company also offers Budget Billing, which spreads energy costs evenly across the year for more predictable monthly bills.

Customers can sign up for Budget Billing and explore other resources by visiting CenterPoint’s improved Resource Hub at CenterPointEnergy.com/ResourceHub or call 800-227-1376.

As cold weather continues, CenterPoint also reminds customers to be aware of the warning signs of carbon monoxide (CO) poisoning. Early symptoms such as headache and fatigue are similar to the flu, but without a fever. Continued CO exposure can lead to more severe headaches, dizziness, nausea, difficulty thinking clearly and fainting. If everyone in a household is experiencing these symptoms, it could be CO poisoning. If CO poisoning is suspected, leave the area immediately, get fresh air and call 911.

CenterPoint Energy encourages southwestern Indiana customers to explore bill management options to benefit sooner
​​Current bills to reflect January’s extreme cold
Payment assistance, flexible billing options and energy-saving resources available

EVANSVILLE, Ind. – Feb. 3, 2026 – As CenterPoint Energy customers continue receiving current bills reflecting January’s extreme weather, the company is encouraging those who may need help managing their energy costs to explore available resources now to manage potential bill assistance needs.

January 2026 brought significant snowfall and dangerously cold wind chills to the region during Winter Storm Fern, with temperatures dropping well below zero. The National Weather Service reported the longest streak of consecutive days below freezing since 2021. When temperatures fall this dramatically, heating systems work harder to maintain indoor comfort, resulting in increased energy usage reflected in monthly bills. 

Natural gas commodity prices also rose sharply during the storm as severe weather disrupted production in key supply regions nationwide. These costs, set by national markets, are passed through to customers dollar-for-dollar without markup. Every year, the company procures gas on behalf of customers using tools to mitigate most of the exposure to large, demand-based market swings. CenterPoint does not control or profit from the price of natural gas.

“We understand the colder weather drove more heating use which is generating challenging higher bills,” said Mike Roeder, President of CenterPoint Energy Indiana. “We want customers to know that help is available. Our Resource Hub brings together assistance programs, payment options and energy-saving tools, all in one place.”

The company also offers Budget Billing, which spreads energy costs evenly across the year for more predictable monthly bills.

Customers can sign up for Budget Billing and explore other resources by visiting CenterPoint’s improved Resource Hub at CenterPointEnergy.com/ResourceHub or call 800-227-1376.

In October 2025, CenterPoint launched a series of Community Affordability Actions​, including the CenterPoint Energy Foundation’s $5 million Community Energy Improvement Fund​. Since then, the company has introduced additional bill management tools and programs for southwestern Indiana customers, including the Home Repair & Care program​—which provides major home repairs at no cost to qualifying households—and TimeWise, a voluntary pilot program offering residential electric customers a pricing option that may help them save by shifting energy use to lower-cost hours.

As cold weather continues, CenterPoint also reminds customers to be aware of the warning signs of carbon monoxide (CO) poisoning. Early symptoms such as headache and fatigue are similar to the flu, but without a fever. Continued CO exposure can lead to more severe headaches, dizziness, nausea, difficulty thinking clearly and fainting. If everyone in a household is experiencing these symptoms, it could be CO poisoning. If CO poisoning is suspected, leave the area immediately, get fresh air and call 911.​