CenterPoint Energy in Minnesota named Environmental Champion
National utility industry survey recognizes CenterPoint Energy for best-in-class dedication to the environment
2021-04-22T05:00:00Z

Minneapolis – April 22, 2021 – CenterPoint Energy today announced that its natural gas utility in Minnesota has been named an Environmental Champion in the Midwest for demonstrating a best-in-class dedication to the environment, according to a new national survey of utility customers.

The survey findings are reported in the Cogent Syndicated 2021 Utility Trusted Brand & Customer Engagement™: Residential study, released by Escalent, a leading human behavior and analytics firm.

CenterPoint Energy is Minnesota's largest natural gas utility, serving about 890,000 residential and business customers in more than 260 communities. Last year, CenterPoint Energy announced company-wide carbon policy goals to reduce operational emissions by 70% by 2035 and emissions attributable to customer natural gas use by 20-30% by 2040 (based on 2005 levels).

"CenterPoint Energy is proud to earn this recognition for our commitment to environmental stewardship based on direct feedback from customers," said Brad Tutunjian, CenterPoint Energy's vice president for Minnesota regional operations. "In addition to our long-standing commitment to energy efficiency, we're moving forward with innovative clean energy initiatives to limit the climate impact of our business and continue helping our customers reduce their own climate impact."

"Utilities are raising the bar on being champions of the environment as their customers learn more about climate change," said Chris Oberle, senior vice president at Escalent. "Consumer demand for utility efforts and offerings that help protect the environment is increasing every year. Our Environmental Champion utilities are proving to customers they are up to the challenge."

CenterPoint Energy's environmental and clean energy initiatives in Minnesota include:

Energy Efficiency – For more than 25 years, the utility's nation-leading energy efficiency programs have helped Minnesota residential and business customers reduce energy use, save money and limit their carbon footprint.

Natural Gas Innovation Act – CenterPoint Energy has proposed bipartisan legislation, currently pending in the Minnesota Legislature, to create a regulatory process that would support investment in innovative technologies to reduce emissions from natural gas use.

Renewable Natural Gas – CenterPoint Energy is promoting this new Made-in-Minnesota energy resource, produced by capturing and recycling biogas from farms, food waste, wastewater facilities and other sources.

Green Hydrogen – CenterPoint Energy is preparing to build a demonstration project in Minneapolis to produce this zero-carbon energy resource, made by safely splitting water into oxygen and hydrogen using renewable electricity.

Carbon Capture & Recycling – The utility is testing an innovative technology that captures carbon dioxide from business customers' natural gas appliances and converts it into a safe, nontoxic powder that can be reused in products.

System Improvements – CenterPoint Energy's investments in infrastructure upgrades and cutting-edge technologies are helping prevent and detect leaks, keeping natural gas in the pipe and out of the air.

Minneapolis Clean Energy Partnership – This partnership with the City of Minneapolis and Xcel Energy is helping the city reach its ambitious climate action and clean energy goals.

More information about CenterPoint Energy's environmental and clean energy efforts in Minnesota can be found at CenterPointEnergy.com/cleanenergymn.

About CenterPoint Energy

As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas. As of December 31, 2020, the company owned approximately $33 billion in assets and also owned 53.7 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly traded master limited partnership that owns, operates and develops strategically located natural gas and crude oil infrastructure assets. With approximately 9,500 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Forward Looking Statement

This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events, such as the CenterPoint Energy's carbon emissions reduction targets and commitments, and any other statements that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release.

 Recent News

 

 

CenterPoint Energy has restored power to more than 98% of impacted customers, converges on localized outages in hardest-hit areas

Houston — July 17, 2024 – CenterPoint Energy today announced the crews have restored power to more than 98% of impacted customers, ahead of prior expectations. The company remains on track to restore electricity to all customers who can receive power by Friday, July 19.

“We want to thank first responders and local law enforcement for all of their support and partnership as our crews work around-the-clock to restore power for every last customer in the wake of Hurricane Beryl. More than 98% of impacted customers are now restored and we are directing our crews to get remaining customers who are without power back online as safely and quickly as possible," said Lynnae Wilson, Senior Vice President, Electric Business.

Wilson continued, “We are deeply grateful for the tireless efforts of our mutual assistance crews who dropped everything to help our communities when we needed them most. As we shift our focus from restoration to prevention, we will be calling on these additional vegetation management resources to execute accelerated plans to prune and remove trees and other vegetation to prepare for the rest of hurricane season."

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Supporting our communities

CenterPoint has continued to support the communities it serves throughout this challenging time and beyond. Since Hurricane Beryl made landfall, the CenterPoint Energy Foundation has contributed nearly $1.7 million to disaster relief organizations, including: United Way Relief Fund, Salvation Army, Houston Food Bank, Red Cross Coastal Bend, Red Cross Coastal Plains, and many others. Among other organizations, the CenterPoint Energy Foundation's contributions will support the Greater Houston Disaster Alliance, a joint effort of Greater Houston Community Foundation and United Way of Greater Houston, to help ensure that families with the most urgent need have support as they begin to work toward long-term recovery from Hurricane Beryl.

CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.​​

CenterPoint Energy issues statement and provides restoration update

​​Houston — July 16, 2024 – CenterPoint Energy today announced that its crews have restored power to nearly 96% of impacted customers. The company remains on track to restore electricity to approximately 98% of impacted customers by the end of the day on Wednesday, July 17, and to all customers who can receive power by Friday, July 19. 

In addition, the company issued the following statement in response to Governor Abbott's letter:

We have work underway to address the Governor's requests and are committed to collaborating with the State, local government, regulators, and community leaders to increase the resiliency of the electric grid. This work is integral to ensuring that we are creating and sustaining an environment in Texas where people want to live and build their businesses.

How customers can support their restoration​

As CenterPoint moves into the later stages of the restoration process, customers without power should check their weatherhead, the point where power enters the home through an electric service drop, which is often a pipe located on the side of the residence or building. If the weatherhead is damaged, crews cannot safely restore service to the home until a licensed electrician has made the necessary repairs. Customers who are served by an underground service will not have a weatherhead, but there may still be damage to their equipment that could require servicing.

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Important safety reminders

  • Stay alert – ask to see a company identification badge before allowing a utility worker in your home.
  • Always stay at least 35 feet away from downed power lines and damaged electric utility equipment.
  • Treat all down and damaged equipment as energized and report it to the company at 713-207-2222 or 800-332-7143.
  • CenterPoint is currently experiencing longer than usual hold times across its region. The Customer Service team is only accepting calls for electric and natural gas emergencies at this time.
  • If using a portable generator, place in a well-ventilated area and never run it inside to avoid a dangerous build-up of carbon monoxide.
  • Crews are working to safely restore electric service for you and your family; please be cautious around restoration crews and give them plenty of room to safely assess damage and make repairs.

 
CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.


CenterPoint Energy has now restored over 2 million impacted customers, expects to reach approximately 98% restoration by the end of day Wednesday, July 17

Houston — July 15, 2024 – CenterPoint Energy today announced that it has now restored power to over 2 million customers and expects to reach approximately 98% restoration by the end of the day on Wednesday, July 17.

The company is repositioning crews and equipment to address localized outages and areas with significant structural damage to restore electricity to those customers who still remain without power. The company is providing restoration dates to impacted customers and is working to restore customers sooner than expected.

“We are grateful to our customers for their patience as our crews have worked around-the-clock and in difficult conditions to get the lights and air conditioning back on for over 2 million impacted customers as safely and quickly as possible," said Lynnae Wilson, Senior Vice President, Electric Business. “We know the remaining customers are counting on us and are committed to restoring power to all remaining customers able to receive it. As we close in on the remaining outages, customers should ensure that there isn't damage to their weatherheads and are able to receive power."

In addition to damaging CenterPoint's electric infrastructure, severe weather may have caused damage to customer-owned equipment. Specifically, customers should check their weatherhead, the point where power enters the home through an electric service drop, which is often a pipe located on the side of the residence or building. If the weatherhead is damaged, crews cannot safely restore service to the home until a licensed electrician has made the necessary repairs. Customers who are served by an underground service will not have a weatherhead, but there may still be damage to their equipment that could require servicing.

Important safety reminders

  • Stay alert – ask to see a company identification badge before allowing a utility worker in your home.
  • You can always call CenterPoint and ask if an employee was authorized to visit your home.
  • Always stay at least 35 feet away from downed power lines and damaged electric utility equipment.
  • Treat all down and damaged equipment as energized and report it to the company at 713-207-2222 or 800-332-7143.
  • CenterPoint is currently experiencing longer than usual hold times across its region. The Customer Service team is only accepting calls for electric and natural gas emergencies at this time.
  • If using a portable generator, place in a well-ventilated area and never run it inside to avoid a dangerous build-up of carbon monoxide.
  • Crews are working to safely restore electric service for you and your family; please be cautious around restoration crews and give them plenty of room to safely assess damage and make repairs.

CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.

CenterPoint Energy has restored power to 92% of impacted customers

​Houston — July 15, 2024 – CenterPoint Energy has now restored power to 92% of impacted customers and remains on track to restore electricity to approximately 98% of impacted customers by the end of day on Wednesday, July 17. The company now expects to restore power to all customers who can receive power by Friday, July 19.

“We are grateful to our crews who have restored power to our customers at a stronger pace than we have been able to in any hurricane in our history, despite the difficult conditions," Lynnae Wilson, Senior Vice President, Electric Business. “We continue to work around-the-clock to get our remaining customers back online."

In addition to damaging CenterPoint's electric infrastructure, Hurricane Beryl may have caused damage to customer-owned equipment. Specifically, customers should check their weatherhead, the point where power enters the home through an electric service drop, which is often a pipe located on the side of the residence or building. If the weatherhead is damaged, crews cannot safely restore service to the home until a licensed electrician has made the necessary repairs. Customers who are served by an underground service will not have a weatherhead, but there may still be damage to their equipment that could require servicing.

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Supporting Our Communities

CenterPoint has continued to support the communities it serves throughout this challenging time and beyond. Since Hurricane Beryl made landfall, the CenterPoint Energy Foundation has contributed nearly $1.7 million to disaster relief organizations, including: United Way Relief Fund, Salvation Army, Houston Food Bank, Red Cross Coastal Bend, Red Cross Coastal Plains, and many others. Through the contribution to Salvation Army, specifically, CenterPoint is enabling them to serve 83,000 meals to people in need. The company has also provided more than 90,000 bottles of water to cooling centers and other distribution centers throughout the greater Houston area and is continuing to deliver supplies to meet other immediate needs. CenterPoint has also continued to work hand-in-hand with community partners to position mobile generation at water treatment plants, medical facilities, water facilities, warming and cooling centers and senior living facilities throughout the Greater Houston area.

CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.


CenterPoint Energy now expects to restore 90% of impacted customers by the end of the day Monday

​​​Houston — July 14, 2024 – CenterPoint Energy has now restored electricity to more than 1.8 million customers impacted by Hurricane Beryl. The company is tracking ahead of prior expectations to restore 85% by the end of the weekend and now expects to restore power to 90% of impacted customers by the end of day Monday.

Dedicated restoration crews have continued working night and day through the weekend, resulting in the fastest restoration in the company's history.  CenterPoint crews are converging on areas with significant structural damage as well as localized outages, deploying crews, equipment and mobile generation solutions to restore customers as safely and quickly as possible. At this time, the company has provided restoration dates to substantially all customers and is working to restore customers sooner than expected, wherever possible.

“Our crews are doing extraordinary work in neighborhoods across Greater Houston and have continued to accelerate restoration despite challenging conditions as thunderstorms rolled through Houston late yesterday," said Lynnae Wilson, Senior Vice President, Electric Business. “Looking ahead, we know those customers who are not yet restored are counting on us, and we are committed to working until we get their lights back on."

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Important safety reminders

  • Stay alert – ask to see a company identification badge before allowing a utility worker in your home.
  • Always stay at least 35 feet away from downed power lines and damaged electric utility equipment.
  • Treat all down and damaged equipment as energized and report it to the company at 713-207-2222 or 800-332-7143.
  • CenterPoint is currently experiencing longer than usual hold times across its region. The Customer Service team is only accepting calls for electric and natural gas emergencies at this time.
  • If using a portable generator, place in a well-ventilated area and never run it inside to avoid a dangerous build-up of carbon monoxide.
  • Crews are working to safely restore electric service for you and your family; please be cautious around restoration crews and give them plenty of room to safely assess damage and make repairs.

 
CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.​