Update: Statewide power generation emergency expected to extend outages for CenterPoint Energy customers
2021-02-16T06:00:00Z

​Houston – Feb. 16, 2021 – The Texas electric system continues to face an unprecedented power shortage due to extreme winter weather. Because the state's current power generation has fallen short of demand, significant electricity outages have resulted across Texas and are lasting longer than previously planned. CenterPoint Energy is required to comply with ERCOT's directive to suspend electric service to a portion of its customers. The company does not generate electricity itself, so the current shortage of power capacity from the grid is not something that CenterPoint Energy directly controls.

Due to the continued issues with power generators' ability to produce electricity, CenterPoint Energy's customers need to be prepared to be without power, potentially for the duration of the generation shortage event, which could last several more days.  

CenterPoint Energy continues to navigate this historic weather event to provide for the stabilization of its electric delivery system and the reliability of its natural gas infrastructure. The company's transmission and distribution systems handled the severe weather well, and CenterPoint Energy is prepared to serve its customers when generating capacity from third-party generators is available.

As an electric transmission and delivery company serving the Greater Houston area, CenterPoint Energy depends on electricity that is provided by third-party electricity generators and received through the Electric Reliability Council of Texas (ERCOT), which is responsible for managing and scheduling power on the electric grid in Texas.

"We are ready to restore power as soon as it is available to be delivered; however, there is not enough electricity from third-party generators," said Dave Lesar, President and CEO, CenterPoint Energy. "CenterPoint Energy continues to communicate with the Electric Reliability Council of Texas and other stakeholders on the power shortage, but we have no control over the generators' ability to provide power, nor are we able to predict when they will resume their generation. As soon as power is delivered to us, we will be ready to begin to deliver that power to our customers."

CenterPoint Energy understands the significant challenges facing customers who have lost power and appreciates their patience as the company continues to follow ERCOT's directive to implement controlled outages to help reach a balance between power supply and demand in the state.

CenterPoint Energy's Executive Vice President, Electric Utility, Kenny Mercado added, "Given uncertain timing and the ongoing public safety risks due to the severe weather conditions in Houston and surrounding areas, CenterPoint Energy advises all of its electric customers to be prepared to be without power, potentially for the duration of the generation shortage event, which could last several more days. We encourage all our customers to take precautions for their personal safety."

CenterPoint Energy will continue to update customers through local media outlets, its website (centerpointenergy.com) and its social media channels, Twitter (@CNPalerts) and Facebook.

CenterPoint Energy is providing this update as of Tuesday morning:

Electric Operations

  • As of 2:45 p.m. on Tuesday, Feb. 16 the estimated number of Houston area customers without power is 1.27 million.
     
  • Overnight, CenterPoint Energy was able to restart the process of rotating outages. Unfortunately, this process had to be halted due to another ERCOT order to reduce electric delivery, as seven third-party electricity generators in CenterPoint Energy's region went offline.
  • CenterPoint Energy crews conducted an assessment of the Houston Electric transmission system on Monday and determined that there is no damage.
     
  • CenterPoint Energy is continuously evaluating its system and performing any needed repairs to be ready to restore service to customers as soon as additional power is available from the grid.
  • If additional generating capacity goes offline, it would negatively impact the electric system, resulting in additional customer outages.
     
  • To assist with this situation and limit outages, customers who do have power are asked to reduce their electricity use to the lowest level possible.

Electric Safety

  • CenterPoint Energy takes the safety and security concerns of its customers very seriously. Unfortunately, from time to time, people attempt to impersonate utility company employees in order to gain access to someone's home.
  • All CenterPoint Energy employees and contractors carry identification badges. If the badges are not visible, they will show them upon request.
  • Customers should know the following:
    • All CenterPoint Energy vehicles are marked with the CenterPoint Energy logo.  
    • All vehicles being used by CenterPoint Energy contractors are marked with the CenterPoint Energy logo.
    • All CenterPoint Energy employees and contractors carry identification badges. If the badges are not visible, they will show them upon request.
    • If a customer has any doubts whether someone is a CenterPoint Energy employee, they should ask to see their ID badge.
    • If there is a still doubt or any other issue, even after seeing an ID badge, customers should call local law enforcement.

    • In most cases, it is NOT necessary for CenterPoint Energy employees to enter a customer's home or apartment, since most work is done outside on power and natural gas lines. However, when restoring natural gas service, it IS necessary for CenterPoint Energy's natural gas employees to enter a home or business to relight pilots and ensure that it is safe to resume natural gas service.

Natural Gas Operations    
  • CenterPoint Energy teams are in ongoing communications with upstream natural gas suppliers to coordinate and maintain reliability across the company's eight-state service territory.
  • When and where required, CenterPoint Energy has deployed additional staff to respond to system and customer needs.
  • During this extreme weather event, the company has delivered a record volume of natural gas to its customers.
  • To prevent service interruptions, the company Mobile Energy Solutions business currently has 19 temporary gas installations deployed in Arkansas, Louisiana, Mississippi, Oklahoma and Texas, with additional equipment as needed.
  • In response to high heating demand as a result of the extremely cold temperatures, CenterPoint customers in Arkansas, Louisiana, Mississippi, Oklahoma and Texas are asked to temporarily lower their thermostat settings to help conserve natural gas.

Natural Gas Safety Tips

  • Make sure your heating system is working properly. Malfunctioning home heating equipment can cause a fire or carbon monoxide poisoning. Check that outside furnace vents aren't blocked by snow or ice. Keep your furnace filter clean for safe, efficient operation.
  • Use space heaters safely. Use a space heater with an automatic shut-off, and keep children, pets and all items at least three feet away. A space heater that uses gas, propane or wood should be vented to the outside. Stoves and ovens should never be used for space heating.
  • Keep generators positioned outside and at least 15 feet away from open windows so exhaust does not enter your home/business or a neighboring home/business.
  • Check your carbon monoxide (CO) and smoke alarms. These devices are essential to warn you of a fire or dangerous malfunction with a furnace, water heater, fireplace or stove. Test your alarms monthly and change batteries every year.
  • Immediately report a suspected gas leak. If you smell the "rotten egg" odor of natural gas, immediately leave on foot, go to a safe location and call both 911 and CenterPoint Energy. Don't use electric switches, phones (including cell phones), drive or start a car, or do anything that could cause a spark.

 

 Recent News

 

 
Weekend Storm Wrap-up: More than 97% of CenterPoint Energy customers experienced no impacts during weekend storms; Company monitoring forecast for potential midweek severe weather

​HOUSTON – March 8, 2026 – Following a stormy Saturday and Sunday morning in CenterPoint Energy's electric service territory, more than 97% of its 2.9 million customers across the Greater Houston area experienced no impacts to electric service during the weather event. As of 5 p.m., essentially all customers have been restored from the weekend storms. Approximately 83,500 customers have been restored since the storms arrived at 5 p.m. Saturday evening. ​

Northern areas of the company's electric service territory in Cypress, Humble and Katy experienced thunderstorms with heavy rainfall, flooding, and frequent lightning – approximately 15,800 cloud-to-ground lightning strikes were recorded across the Greater Houston area from 12 a.m. on Saturday to 12 p.m. today. The average time to restore customers who experienced storm-related outages was approximately 60 minutes and the vast majority of customers were restored in less than five hours. The company's Emergency Operation Center was activated ahead of the storms, and more than 1,400 frontline workers and contractor crews responded to isolated outages throughout the company's service area.

The company will return to normal operations at 8 p.m.

“We are committed to restoring service safely and as quickly as possible to those remaining customers who experienced power interruptions from the lightning and storms. We know that any outage is one too many for customers, and we won't stop until all customers are restored," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We will continue to quickly address any additional outages that may occur as a result of Sunday's ongoing weather activity."

CenterPoint took the following actions for this weekend's event:

  • Deployed the company's resources: More than 1,400 personnel responded to outages and supported preparedness actions ahead of restoration efforts.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center on Friday and remains ready to respond.
  • ​ Monitored weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams were pre-positioned in areas where storms were forecasted to impact and remain ready to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinated with local officials: The company provided updates to local officials and emergency management partners.

Monitoring mid-week for next wave of potentially severe weather

CenterPoint's Emergency Preparedness and Response and Meteorology teams continue to diligently monitor remaining Sunday storm activity and the potential of another wave of severe weather forecasted for midweek. The company remains positioned to support restoration efforts and respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“For the last several days, our Emergency Preparedness and Response team has been monitoring the potential for another spring storm system that could bring another chance of strong and potentially severe thunderstorms to the area in the middle of the week," said Matt Lanza, CenterPoint's Manager of Meteorology. “Our crews will be fully prepared for the possibility of another round of severe weather this week and stand ready to respond. We will continue to actively monitor for any severe weather and urge our customers to stay alert in anticipation of quickly changing weather conditions."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. 

​

CenterPoint Energy continues preparedness actions and positions resources ahead of potential severe weather in the Greater Houston area beginning Saturday afternoon and into Sunday

HOUSTON – March 7, 2026 – CenterPoint Energy's Emergency Operations Center remains activated today as the company continues executing preparedness actions ahead of potential severe weather across the Greater Houston area Saturday afternoon and evening, including scattered showers, thunderstorms and lightning. The company is monitoring forecasts, coordinating with emergency management partners and positioning resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible.

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our electric service territory on Saturday, we will continue tracking forecasts and adjusting our response plans. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel continue executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: The company is providing updates to local officials and emergency management partners.

“Our crews are pre-positioned and ready to safely and quickly restore service in the event the forecasted severe weather has an impact on our system," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander. “We are committed to keeping our customers aware and informed, especially during potentially severe weather events. We urge all customers to register for Power Alert Service®, so that if outages from weather occur they can receive restoration updates directly via phone, text and email."​

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • ​ Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

More than 99.8% of CenterPoint Energy customers experienced no impacts during Saturday afternoon and evening storms; Company remains ready to respond to additional storms overnight and Sunday

​HOUSTON – March 7, 2026 – As today's wave of thunderstorms moved through the Greater Houston area, more than 99.8% of CenterPoint Energy's 2.9 million customers experienced no impacts to electric service as a result of this afternoon's severe weather. At the peak of today's storm activity, approximately 11,000 customers were without service. Since 5 p.m., crews have restored approximately 7,000 customers. As of 9:30 p.m., approximately 4,000 customers are currently without power — less than 1% of CenterPoint's 2.9 million electric customers. These numbers may continue to fluctuate as additional storms move through the area overnight and Sunday.​​

Crews have been pre-positioned across the area and are actively restoring customers experiencing outages in the areas most impacted, including northern areas of the company's electric service territory in Cypress, Humble and Katy, which experienced thunderstorms with frequent lightning and heavy rainfall.

The company's Operations Center remains activated as crews respond to outages and continue executing preparedness actions ahead of any weather impacts tomorrow. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to continue supporting restoration efforts and respond to any system impacts safely and as quickly as possible.

“We are committed to getting the lights back on for those customers experiencing outages following today's storms. Our crews are out right now across the Greater Houston area working to safely and quickly restore customers, while also preparing for another round of severe weather tomorrow afternoon," said Jason Fabre, CenterPoint's Vice President, Special Response Team and Incident Commander.

“As heavy rainfall continues and the threat of flooding remains across the area, we urge customers to stay prepared. We urge customers to stay aware and alert to the dangers of flood waters – and stay away from downed power lines that could be submerged in standing water. If you see a downed power line, stay at least 35 feet away and call us at 713-207-2222 to report."

CenterPoint has taken the following actions:

  • Deployed the company's resources: More than 1,400 personnel are responding to outages and supporting preparedness actions ahead of potential restoration efforts tomorrow.
  • Activated Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company proactively activated its Emergency Operations Center yesterday and remains ready to respond.
  • ​ Continued monitoring of weather 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioned resources: Response teams have been pre-positioned in areas where storms are forecasted to impact and remain respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Continued coordination with local officials: The company is providing updates to local officials and emergency management partners.

What customers should do:

  • Sign up for Power Alert Service®: Get outage updates and restoration times.
  • Track outages: Bookmark our new Outage Tracker (available in English & Spanish and mobile-friendly) to see outage information in your area.
  • Stay safe: Visit Ready.gov for storm safety tips.
  • Follow us: Real-time updates will be available on X and at CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving more than 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of December 31, 2025, the company had approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com. ​

While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​MINNEAPOLIS — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out

of the duct or tube that goes from the appliance to the outdoors.

  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling

costs, take time to caulk areas in and around a home where conditioned air may escape such as
around windows and doors or where warm air could enter.

  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use,

so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot
water use without sacrificing comfort.

  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.


About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.

CenterPoint Energy activates Emergency Operations Center as teams continue monitoring severe weather forecasted across the Greater Houston area this weekend and preparing for potential impacts

​HOUSTON – March 6, 2026 – With the potential for severe weather, scattered showers, thunderstorms and lightning to impact the Greater Houston area from Friday night through Sunday evening, CenterPoint Energy has proactively activated its Emergency Operations Center. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible. ​

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our service territory on Saturday, we will continue tracking forecasts and adjusting our response plans tomorrow and throughout the weekend. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel are executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activating Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company has proactively activated its Emergency Operations Center.​
  • Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: Providing regular updates to local officials and emergency management partners.

“Keeping our customers informed is a top priority, especially during severe weather," said Jesus Soto Jr., CenterPoint Executive Vice President and Chief Operating Officer. “If outages from weather occur, our Outage Tracker is the best way to stay updated with real-time information, including estimated restoration times. We're committed to open communication and working safely and quickly to restore service."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.​