CenterPoint Energy provides updates to Mississippi customers concerning service during the Coronavirus situation
2020-03-25T05:00:00Z

Houston – March 25, 2020 – CenterPoint Energy continues to be committed to providing its customers throughout its service territory with safe and reliable service during the current Coronavirus situation. During this challenging time, CenterPoint Energy is committed to serving its customers and keeping them informed as the situation continues to evolve.

CenterPoint Energy's natural gas crews will continue to provide service by responding to calls and completing work orders. If you see CenterPoint Energy crews performing work, please avoid approaching them and continue to practice social distancing.

CenterPoint Energy will continue to support those customers who may need payment assistance, arrangements or extensions during the Coronavirus situation. In addition, the company has temporarily suspended natural gas service disconnections for nonpayment. There have been reports of scams following the COVID-19 outbreak, so customers are reminded that CenterPoint Energy would never call and demand payment over the phone or by prepaid debit card to avoid disconnection. Customers who would like to discuss payment options should call 800-371-5417 or visit the company's website.

"We are committed to the safety and well-being of our customers, employees, contractors and communities as the Coronavirus situation continues to evolve," said Christe Singleton, CenterPoint Energy's vice president of Regional Operations in Mississippi. "CenterPoint Energy has activated its Pandemic Preparedness Plan and we continue to monitor updates and follow protocols from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and state and local officials. We are also working closely with all regulatory agencies, government entities and emergency management organizations across our service territory."

CenterPoint Energy has implemented additional measures to protect the safety and health of its customers, employees and contractors, as well as to prevent the spread of the Coronavirus. These safety measures include:

  • Equipping employees with additional personal protective equipment (PPE);
  • Directing field employees to attempt to resolve service issues without entering homes or businesses;
  • Following social distancing guidelines and wearing PPE if entering customers' homes, businesses and property to provide service;
  • Implementing a telework approach for employees who can perform their job responsibilities from home or a remote location;
  • Increasing cleaning and disinfecting frequency of facilities and vehicles;
  • Leveraging technology to minimize face-to-face contact and meetings; and
  • Emphasizing good hygiene, including washing and sanitizing hands.

 Recent News

 

 

CenterPoint Energy completes natural gas service restoration in Ohio

Dayton, Ohio – March 25, 2024 – Following a devastating F3 tornado that severely impacted customers in Lakeview and Russells Point, Ohio, CenterPoint Energy has restored natural gas service to all customers who have provided the company access to perform safety checks and relight pilots.

Customers who received a door hanger and are still without service can call the phone number listed on the door tag. The relighting process requires CenterPoint Energy employees to have access to each location to light pilots and verify it is safe to resume service.

CenterPoint Energy recognizes the significant impact on customers whose homes have been severely damaged or destroyed. The company continues to work closely with local emergency services to provide support and timely updates. Additionally, the CenterPoint Energy Foundation has donated $50,000 to the United Way of Logan County Indian Lake Tornado Relief Fund. The utility remains dedicated to supporting the community throughout the restoration effort.

If you smell natural gas, leave immediately on foot. Once you are safely away from the area, report the possible natural gas leak to 911 and to CenterPoint Energy at 1-800-227-1376.

For updates, follow CenterPoint Energy on X, formerly known as Twitter: @CenterPoint and Facebook: Facebook.com/CenterPointEnergy.

About CenterPoint Energy, Inc.
As the only investor-owned electric and natural gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of

December 31, 2023, the company owned approximately $39 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.



CenterPoint Energy begins relighting process for impacted customers in Lakeview and Russells Point, Ohio

Dayton, Ohio – March 21, 2024 – Following the devastating impact of an F3 tornado and severe weather last week, CenterPoint Energy has begun the relighting process for customers in Lakeview and Russells Point, Ohio.

"Last week, we temporarily shut off natural gas service at a single delivery point ahead of Orchard Island and Wolf Island to allow emergency personnel and electric utility crews to perform their essential work," said Ashley Babcock, Vice President of Gas Operations, Indiana and Ohio. “Additionally, we completed the process of turning off each customer's natural gas meter. Our service technicians performed a series of safety checks to verify that it is safe to restore natural gas service. With that done, and with safety as our top priority, we are moving forward with the relighting process to restore service to our customers as soon as possible."

At this time, no action is required on the part of the customer. If an adult over the age of 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions. All CenterPoint Energy technicians and contractors wear badges and will gladly show them to customers upon request before entering a home or business. The utility expects most service to be restored by the end of the day.

CenterPoint Energy recognizes the significant impact on customers whose homes have been severely damaged or destroyed. The company continues to work closely with local emergency services to provide support and timely updates. Additionally, the CenterPoint Energy Foundation has donated $50,000 to the United Way of Logan County Indian Lake Tornado Relief Fund. The utility remains dedicated to supporting the community throughout the restoration effort.

If you smell natural gas, leave immediately on foot. Once you are safely away from the area, report the possible natural gas leak to 911 and to CenterPoint Energy at 1-800-227-1376.

For updates, follow CenterPoint Energy on X, formerly known as Twitter: @CenterPoint and Facebook: Facebook.com/CenterPointEnergy.

About CenterPoint Energy, Inc.
As the only investor-owned electric and natural gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of

December 31, 2023, the company owned approximately $39 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

 

CenterPoint Energy initiates natural gas service restoration in Ohio

​​Dayton, Ohio. March 19, 2024 In response to the devastating impact of an F3 tornado and severe weather last Thursday, CenterPoint Energy is actively working to restore natural gas service in Lakeview and Russells Point, Ohio. This effort follows a service interruption that has affected more than 460 customers.

Natural gas service to the Orchard Island and Wolf Island areas has been temporarily shut off. Following essential work over the weekend by emergency personnel and electric utility crews, CenterPoint Energy teams have isolated the natural gas system and are assessing which areas can be quickly restored. The current estimate for completing the restoration of service is by March 27, 2024.

“Safety is our number-one priority as we work to restore natural gas service," said Ashley Babcock, Vice President of Gas Operations, Indiana and Ohio. “We appreciate our customers' patience as our teams work to ensure that service is restored as quickly as possible."

More than 70 company employees, contractors and mutual assistance crews have been called to help support the restoration process.

Qualified service technicians are in the process of visiting customers' homes or businesses to turn off the service at the meter before gas can be systematically restored. Following this, technicians will conduct a safety check before turning the natural gas service back on for each customer. If an adult over 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions. All CenterPoint Energy technicians and contractors wear badges and will gladly show them to customers upon request before entering a home or business.

CenterPoint Energy urges customers for safety reasons not to turn any valves or tamper with the natural gas meter. Opening or turning any valves could allow air to enter the natural gas lines, which would hinder the restoration process. Additionally, customers are advised to exercise caution when clearing debris around their natural gas meter and above-ground piping.

CenterPoint Energy recognizes the significant impact on customers whose homes have been severely damaged or destroyed. The company is coordinating closely with local emergency services to provide support and timely updates. Additionally, the CenterPoint Energy Foundation has donated $50,000 to the United Way of Logan County Indian Lake Tornado Relief Fund. The utility remains dedicated to supporting the community throughout the restoration effort.

If you smell natural gas, leave immediately on foot. Once you are safely away from the area, report the possible natural gas leak to 911 and to CenterPoint Energy at 1-800-227-1376.

For updates, follow CenterPoint Energy on X, formerly known as Twitter: @CenterPoint and Facebook: Facebook.com/CenterPointEnergy.

About CenterPoint Energy, Inc.
As the only investor-owned electric and natural gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of December 31, 2023, the company owned approximately $39 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. ​


CenterPoint Energy Announces 2024 Annual Meeting of Shareholders

Meeting to be held Friday, April 26 at 9 a.m. CT

HOUSTON, March 15, 2024 - CenterPoint Energy, Inc. (NYSE: CNP) today announced its 2024 Annual Meeting of Shareholders will be held on Friday, April 26, 2024, at 9 a.m. CT in the CenterPoint Energy Tower auditorium, 1111 Louisiana Street, Houston, Texas. Shareholders who hold shares of CenterPoint Energy Common Stock at the close of business on March 1, 2024, will receive notice of the meeting and will be eligible to vote.

About CenterPoint Energy, Inc.
As the only investor-owned electric and natural gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of December 31, 2023, the company owned approximately $39 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

For more information contact
Media:
Media Relations
Media.Relations@centerpointenergy.com

Investors:
Jackie Richert/Ben Vallejo
Phone 713.207.6500

SOURCE CenterPoint Energy, Inc

CenterPoint Energy Announces 2024 Annual Meeting of Shareholders

Houston – March 15, 2024 – CenterPoint Energy, Inc. (NYSE: CNP) today announced its 2024 Annual Meeting of Shareholders will be held on Friday, April 26, 2024, at 9 a.m. CT in the CenterPoint Energy Tower auditorium, 1111 Louisiana Street, Houston, Texas. Shareholders who hold shares of CenterPoint Energy Common Stock at the close of business on March 1, 2024, will receive notice of the meeting and will be eligible to vote.

About CenterPoint Energy, Inc.

As the only investor-owned electric and natural gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. As of December 31, 2023, the company owned approximately $39 billion in assets. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.​