CenterPoint Energy Services named number one Natural Gas Marketer in North America by Mastio & Company
CenterPoint Energy Services named number one Natural Gas Marketer in North America by Mastio & Company
2019-06-14T05:00:00Z

HOUSTON, Feb. 27, 2019 - CenterPoint Energy Services (CES) has been ranked as the number one major Natural Gas Marketer in Mastio & Company's recent Natural Gas Marketer Customer Value/Loyalty Benchmarking Study.

From left: Joe Vortherms, Competitive Energy Businesses lead for CenterPoint Energy and Kevin Huntsman, vice president of Sales for Mastio & Company

"We are honored to receive this recognition," said Joe Vortherms, CenterPoint Energy's Competitive Energy Businesses lead. "Our number one ranking is a testament to our employees and their commitment to providing safe and dependable services to our customers."

CES is a leading provider of a wide range of competitive energy services to meet the unique needs of customers across the United States. CES delivers reliable natural gas and energy services to natural gas utilities, large industrials and municipalities, as well as to other large-volume market segments.

In its 22nd edition report, Mastio analyzed customers' responses to determine their perceptions about the best supplier based on the company's prices and the benefits it offers. CES ranked highest in several categories, including reliability of natural gas supply, speed of contract negotiations and the sales team's knowledge.

The 2018 findings were based on interviews with more than 500 natural gas customers. The analysis also included approximately 2,400 responses to five open-ended questions regarding suppliers. The data was gathered through telephone interviews with key decision makers from August through November 2018.

Headquartered in Houston, Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with regulated utility businesses in eight states and a competitive energy businesses footprint in nearly 40 states. Through its electric transmission & distribution, power generation and natural gas distribution businesses, the company serves more than 7 million metered customers primarily in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas. CenterPoint Energy's competitive energy businesses include natural gas marketing and energy-related services; energy efficiency, sustainability and infrastructure modernization solutions; and construction and repair services for pipeline systems, primarily natural gas. The company also owns 54.0 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly traded master limited partnership that owns, operates and develops strategically located natural gas and crude oil infrastructure assets. With approximately 14,000 employees and nearly $29 billion in assets, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

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 Recent News

 

 
While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​MINNEAPOLIS — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out

of the duct or tube that goes from the appliance to the outdoors.

  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling

costs, take time to caulk areas in and around a home where conditioned air may escape such as
around windows and doors or where warm air could enter.

  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use,

so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot
water use without sacrificing comfort.

  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.


About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.

CenterPoint Energy activates Emergency Operations Center as teams continue monitoring severe weather forecasted across the Greater Houston area this weekend and preparing for potential impacts

​HOUSTON – March 6, 2026 – With the potential for severe weather, scattered showers, thunderstorms and lightning to impact the Greater Houston area from Friday night through Sunday evening, CenterPoint Energy has proactively activated its Emergency Operations Center. The company continues to diligently monitor forecasts, coordinate with emergency management partners and position resources to be prepared to respond to potential impacts to electric and natural gas service safely and as quickly as possible. ​

“We've been actively monitoring the weather models all week and are prepared to respond to potential impacts to our system," said Matt Lanza, CenterPoint's Manager of Meteorology. “Though the greatest potential for thunderstorms and severe weather appears to be to the north of our service territory on Saturday, we will continue tracking forecasts and adjusting our response plans tomorrow and throughout the weekend. We urge customers to stay aware of evolving weather conditions and have a plan to stay safe."

What CenterPoint is doing:

  • Readying the company's resources:More than 1,400 personnel are executing preparedness actions and will remain ready to support potential restoration efforts through Sunday.
  • Activating Emergency Operations Center: To coordinate storm response efforts throughout the weekend, the company has proactively activated its Emergency Operations Center.​
  • Monitoring 24/7: The Meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams are developing plans to pre-position crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: Providing regular updates to local officials and emergency management partners.

“Keeping our customers informed is a top priority, especially during severe weather," said Jesus Soto Jr., CenterPoint Executive Vice President and Chief Operating Officer. “If outages from weather occur, our Outage Tracker is the best way to stay updated with real-time information, including estimated restoration times. We're committed to open communication and working safely and quickly to restore service."

What customers should do:

About CenterPoint Energy, Inc.  
CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years. For more information, visit CenterPointEnergy.com.​

While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​EVANSVILLE, Ind. — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out of the duct or tube that goes from the appliance to the outdoors.
  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling costs, take time to caulk areas in and around a home where conditioned air may escape such as around windows and doors or where warm air could enter.

  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use, so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot ​water use without sacrificing comfort.

  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.


While springing forward for Daylight Saving Time, CenterPoint Energy reminds customers to perform vital safety tasks and energy efficiency actions

​DAYTON, Ohio — March 6, 2026 — Daylight Saving Time begins this Sunday, March 8, and CenterPoint Energy is reminding customers not just to use the time to adjust their clocks, but as an annual reminder to practice household safety maintenance and prepare for the warmer temperatures and longer days ahead.

“With warmer weather on the way, Daylight Saving Time is a great reminder to check and replace the batteries in smoke alarms and carbon monoxide detectors as you move your clocks forward by one hour," said Al Payton, CenterPoint Vice President of Safety and Technical Training. “Carbon monoxide is a colorless, odorless gas that is potentially poisonous if inhaled, and fire fatalities occur more often in homes without working smoke alarms. Verifying detectors function properly is one of the simple ways to protect you and your loved ones."

With spring approaching, customers can also use this season reminder to perform energy saving and safety tasks around the home, such as:

  • Changing the filters in HVAC systems: Maintaining a comfortable indoor temperature can represent approximately 50% of a home's energy use. Regular maintenance is one of the best ways to extend the life of a home's system, so swap out or clean filters to minimize costly repairs and to keep the system running efficiently.
  • Cleaning dryer vents: Help prevent fires and keep a dryer running efficiently by clearing lint out of the duct or tube that goes from the appliance to the outdoors.
  • Sealing air leaks by caulking and weather stripping: To save energy and reduce cooling costs, take time to caulk areas in and around a home where conditioned air may escape such as around windows and doors or where warm air could enter.
  • Installing hot water saving measures: Showering accounts for 40% of a home's hot water use, so energy-saving showerheads and faucet aerators can help lower energy costs and reduce hot water use without sacrificing comfort.
  • Checking and restocking emergency kits: For items like nonperishable food, water, first aid items, flashlights and other battery-powered devices, Daylight Saving Time is a great reminder to check that emergency supplies are up to date.

By taking small steps to prepare for the longer and warmer days ahead, customers can make a difference in the safety and energy efficiency of their homes, while managing their bills. For additional efficiency tips, visit CenterPointEnergy.com/SavingsTips.

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of December 31, 2025, the company owned approximately $46.5 billion in assets. With approximately 8,800 employees, CenterPoint and its predecessor companies have been in business for more than 150 years.

100 Days to World Cup matches: CenterPoint Energy performing critical electric and gas infrastructure preparedness actions ahead of 2026 FIFA World Cup matches in Houston

​HOUSTON — March 4, 2026 — With 100 days before the start of the 2026 FIFA World Cup, CenterPoint Energy's electric, natural gas, and emergency response teams continue preparedness efforts as tens of thousands of enthusiastic fans gear up to descend on Houston for seven world-class matches this summer. CenterPoint continues to coordinate with local stakeholders and leaders and perform inspections of the company's equipment serving event-zone areas, NRG Stadium, airports, key hospitality locations and more to support increased activity during the World Cup games and festivities. These preparedness efforts show CenterPoint's dedication not only to the passionate fans coming to Houston, but the company's continued commitment to the 2.9 million customers throughout the Greater Houston area who depend on safe, reliable electric and natural gas service.

Over the last several months, CenterPoint's electric operations crews have completed hazard-mitigation inspections and field reviews with public safety partners serving communities around NRG Stadium, the Downtown area, Houston's airports and other key locations affiliated with the World Cup matches in Houston. CenterPoint's Emergency Preparedness and Response teams continue working with FIFA and emergency response partners on access protocols, joint planning and exercises, as well as developing event action and staffing plans to assure readiness posture on match days.
 
“The World Cup is a once-in-a-generation opportunity for Houston. Our teams are committed to powering every moment, whether it's the lights at NRG stadium, hotels hosting international guests, or the fan festivals downtown. The preparations we've been taking are crucial to making this event a success," said Jesus Soto, CenterPoint's Chief Operating Officer.

CenterPoint's natural gas operations teams are carrying out a comprehensive readiness plan to support World Cup activities. Crews are performing inspections and repairs to critical sites and conducting daily patrols in specific areas, such as major and regional airports, the Texas Medical Center, and throughout downtown Houston to detect and prevent unauthorized excavation. These groups will expand patrol coverage before matches begin in the summer.

“Crews are performing proactive infrastructure maintenance across all event‑area systems, tracking and closing out work to keep our infrastructure in top condition," said Soto. “We stand ready to deliver the safe and reliable natural gas service that will keep homes and businesses connected and thriving during this global celebration."
 
FIFA World Cup preparations
As the countdown begins, teams across CenterPoint continue to plan company-wide to provide safe and reliable service to customers and soccer enthusiasts before and during the games and the citywide celebrations.

FIFA World Cup safety and readiness actions taken by CenterPoint include:

  • Completed hazard‑mitigation inspections on all priority electric infrastructure serving NRG Stadium, airports, VIP corridors and fan/event zones to reduce outage risks;
  • Identified and scheduled all area grid resiliency work to complete upgrades before match dates and position materials ahead of deadlines;
  • Conducted supplemental field reviews with public safety partners to verify crew access, restoration capability and coordinated response routes;
  • Continued infrastructure inspections of underground infrastructure by CenterPoint's natural gas and electric crews, confirming stadium‑area reliability and underground infrastructure health;
  • Greater Houston area airports electric and natural gas infrastructure inspections;
  • Damage Prevention teams conducting patrols around airports, Texas Medical Center, downtown and other areas to prevent unauthorized digging; and
  • Emergency Preparedness and Response team leading enterprise-wide readiness, including event action plans, staffing plans and joint planning with city and county leaders and law enforcement agencies.

Important ways to stay connected to CenterPoint  
Electric customers can enroll in the company's Power Alert Service® to receive power outage details, estimated restoration times and customer-specific restoration updates via phone call, email or text. Customers can also stay up to date with CenterPoint's Outage Tracker, which allows customers to see power outages by county, city and zip code. 

About CenterPoint Energy, Inc.

CenterPoint Energy, Inc. (NYSE: CNP) is a multi-state electric and natural gas delivery company serving approximately 7 million metered customers across Indiana, Minnesota, Ohio, and Texas. The company is headquartered in Houston and is the only Texas-domiciled investor-owned utility. As of September 30, 2025, the company had approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been serving customers for more than 150 years.​