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With an extended bitter cold deep freeze of below zero temperatures and windy conditions expected across Minnesota, CenterPoint Energy provides vital tips to help customers stay safe and warm

Minneapolis – Feb. 14, 2025 – Starting as early as this weekend and throughout next week, bitter cold is expected in Minnesota with temperatures that could be experienced around -20 degrees and a possibility of “feels like" temperatures as low as –40 degrees. CenterPoint wants to remind customers it has a cold weather action plan in place and urges customers to also have a cold weather plan in place to stay safe and warm.

Natural gas preparedness actions in Minnesota
CenterPoint prepares year-round for cold weather in Minnesota through proactive actions that aim to provide safe, reliable and resilient energy service. The company's efforts include:

  • Monitoring the natural gas system 24/7 and implementing cold weather action plans to support delivery of service.
  • Conducting infrastructure projects to modernize the company's natural gas distribution system.
  • Leveraging natural gas, propane and/or liquefied natural gas stored ahead of the winter heating season that can be used to increase the available supply within the system to support customer needs.
  • Staging staff across the company's service area that is ready to respond to potential service issues safely and as quickly as possible.

Payment Assistance Resources Are Available for Customers
Colder weather may require customers to use more energy to maintain a comfortable temperature inside their homes. That's why CenterPoint offers programs, tools and tips to help customers manage their bills and save energy. The company encourages those facing hardship to call CenterPoint to find out about payment arrangements and be referred to resources that may be available. To learn more, customers should call 800-245-2377 between 7 a.m. and 7 p.m., Monday-Friday, or visit CenterPointEnergy.com/PaymentAssistance.

Energy-saving Tips
CenterPoint encourages customers to consider implementing easy tips that can help make a big difference on a monthly heating bill including:

  • Make sure the heating system is operating safely and efficiently. Change or clean the furnace filter regularly to help maximize the furnace's efficiency and life.
  • Turn down the thermostat. Lowering the thermostat by 7-10 degrees at night or when away for at least eight hours can potentially save 10% on heating costs. With a programmable thermostat, a heating system can work around a customer's schedule.  
  • Keep warm air in and cold air out of the home. Use caulk or weather-stripping to seal leaks around doors, windows and other openings such as pipes or ducts. Towels can also be rolled up and pushed against the bottom of a door's interior. Close fireplace dampers when not in use to prevent heat loss.
  • Use window coverings and blinds effectively. If it's sunny outside, open window coverings during the day to capture warmth from the sun, and close coverings at night to keep warmth inside.
  • Circulate warm air with ceiling fans. Set ceiling fans to turn clockwise and slowly to move warm air from the ceiling to living levels.

 
Safety Tips
CenterPoint encourages customers to keep safety at the forefront of their minds as they heat their homes:

  • Use space heaters safely. Make sure a space heater has an automatic shut-off, and keep children, pets and all items at least three feet away from it. A space heater that uses natural gas, propane or wood should be vented to the outside. Stoves and ovens should never be used for space heating.​
  • Test carbon monoxide (CO) and smoke alarms to make sure they work properly. Change batteries regularly. Alarms don't last forever, so replace them according to the manufacturer's instructions. 
  • Know the signs of CO poisoning. Early symptoms such as headache and fatigue are similar to the flu, but without a fever. Continued CO exposure can lead to more severe headaches, dizziness, nausea, difficulty thinking clearly and fainting. If everyone in a household is experiencing these symptoms, it could be CO poisoning. If CO poisoning is suspected, leave the area immediately, get fresh air and call 911.
  • Immediately report a suspected natural gas leak. If there's a “rotten egg" odor of natural gas present, immediately leave on foot, go to a safe location and call both 911 and CenterPoint Energy at 800-296-9815. Don't use electric switches and outlets, phones (including cell phones), drive or start a car inside or close to the location or do anything that could cause a spark.

CenterPoint is Minnesota's largest natural gas utility, serving the energy needs of more than 920,000 residential and business customers.

2025-02-14T06:00:00Z
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In celebration of Career and Technical Education Month this February, CenterPoint’s Energy Safe Skills program readies future workforce for safety and career opportunities

Minneapolis – Feb. 13, 2025 – Each year in February, Career and Technical Education (CTE) Month is celebrated to spotlight CTE programs and the value of these programs for students of all ages. To celebrate CTE Month, CenterPoint Energy is highlighting its years-long Energy Safe Skills program with the National Energy Foundation (NEF), which is an energy safety online education program for secondary, vocational and college students available in Indiana and Minnesota.

The goal of this program is to provide safe digging education to those individuals who are pursuing careers in the utility, construction, engineering and maintenance industries, along with sharing critical information on natural gas safety. Through the program, students gain real-world insight into how to safely design, plan and work around buried utilities to help them stay safe and to prepare them for their future careers.

“At CenterPoint, safety is our most important core value, and we're pleased to be able to share safe practices that prepare our next generation in Indiana and Minnesota for careers in the utility, construction, engineering and maintenance industries," said Al Payton, CenterPoint's Vice President of Safety and Technical Training. “Through the Energy Safe Skills Program, we can create a safer tomorrow and highlight the value of safety in all activities that are completed – both at work and at home."

Available at no cost, this training includes either guided or on-demand lessons and supplementary STEM-based (science-technology-engineering-mathematics) activities that can be completed within one or two classroom sessions and incorporated into existing lessons. The curriculum covers characteristics of natural gas, natural gas leak recognition and response, the importance of contacting 811 prior to digging to have underground utilities located and best practices for safe digging.

“The biggest benefit of this program for teachers is that the interactive presentation and quiz are self-guided, which makes it easy to incorporate into a lesson plan regardless of the instructor's previous experience with the topics," said Kelly Flowers, Senior Program Director at NEF. “We have designed this training so the instructors can simply play the self-guided training for their students, or they can be more active in leading the discussion."

Instructors who use this program may be eligible for grants to help fund safety equipment and other instructional materials and supplies for their classrooms.

For more information and to learn about how to incorporate the Energy Safe Skills program into educational curriculum, visit EnergySafeSkills.org.

About CenterPoint Energy

As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.  

About the National Energy Foundation

The National Energy Foundation (NEF) is a 501 (c)(3) nonprofit organization dedicated to increasing energy literacy through the development, distribution and implementation of educational programs and materials. These resources relate primarily to energy, natural resources, energy efficiency and energy safety. Information about NEF is available at nef1.org.

For further information about the National Energy Foundation, members of the media may contact:

Kelly Flowers, National Energy Foundation, 801-327-9500 ext.118. 


2025-02-13T06:00:00Z
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CenterPoint Energy reminds customers to celebrate Valentine’s Day by keeping love in the air and balloons inside and away from power lines

Houston – Feb. 13, 2025 – As Valentine's Day approaches, CenterPoint Energy urges customers to keep themselves and their loved ones safe from the potential hazards of helium balloons impacting power lines or other electric infrastructure. Valentine's Day is great for love in the air, not metallic balloons tangled in power lines causing power outages.

“Balloons can be a thoughtful and romantic way to show someone your love, but if left unattended and not weighed down they can also become dangerous quickly if you aren't careful. Helium balloons, especially those metallic ones, can cause sparks, outages or power interruptions if they come into contact with or get tangled in power lines or other electric utility equipment. Stay safe this Valentine's Day and help prevent potential outages for you and your neighbors by keeping balloons tied down and away from electric utility equipment," said Al Payton, CenterPoint Energy Vice President of Safety and Technical Training.

Balloon safety tips from CenterPoint
Customers can follow these tips to stay safe on Valentine's Day and any time they purchase balloons for a celebration:

  • Fly balloons indoors and keep them away from all entrances and exits to prevent them from escaping outside.
  • If the balloon comes with a weight, keep it on. If it doesn't, consider tethering it with a weight. 
  • Dispose of balloons properly after use by puncturing and deflating them.
  • Never tie a helium balloon to a child or anyone else – they might inadvertently cause the balloon to contact a power line or electric utility equipment if they go outside.
  • Never attempt to retrieve balloons caught in a power line or electric utility equipment. Call 911 and CenterPoint at 713-207-2222 to report the issue and the company will send a trained service technician to address it safely and as quickly as possible.

​For more electric safety tips, customers can visit CenterPointEnergy.com/ElectricSafety.​​​

Important ways to stay connected to CenterPoint  
Customers can enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, email or text. Customers can also stay up to date with CenterPoint's new and improved, cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages by county, city and zip code. ​


2025-02-13T06:00:00Z
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Greater Houston Resiliency Initiative Phase Two Update: CenterPoint Energy continues delivering progress by deploying 750 automated reliability devices in January and progressing toward goal of 4,500 by June 1, 2025

 Houston – Feb. 12, 2025 – Today, as part of the second phase of its Greater Houston Resiliency Initiative (GHRI), CenterPoint Energy shared its latest monthly progress update with new action milestones including the installation of more than 750 automated reliability devices, which will reduce both sustained interruptions and restoration times in storm events.​

This new deployment of automated reliability technology began in January. The company plans to install 4,500 of these devices across the Greater Houston area by June 1, 2025, which are capable of “self-healing" when outages occur which will helps minimize impact to customers during storm events.

Since the launch of GHRI Phase Two five months ago, and in preparation for the 2025 hurricane season, CenterPoint continues to make good progress on the suite of additional resiliency actions, including new pole installations and replacements, as well as trimming thousands of miles of higher-risk vegetation in recent months. The latest program updates are available at CenterPointEnergy.com/TakingAction.

In addition to the 750 automated reliability devices, in the last four weeks alone, CenterPoint has:

  • Installed an additional approximately 1,800 more storm-resilient poles,
  • Completed the clearance of approximately 400 more miles of power lines with high-risk vegetation,
  • Undergrounded 40 more miles of power lines to reduce the impact of extreme weather, and
  • Installed an additional 13 Intelligent Grid Switching Devices to minimize the impact of outages and help improve overall restoration times.

 
When completed, the resiliency actions outlined in GHRI Phase Two are expected to lead to more than 125 million fewer outage minutes annually for customers.

“The many critical resiliency actions we are taking all across the Greater Houston area reflect CenterPoint's commitment to better positioning our customers and our communities to withstand ​

the next major storm or hurricane. From installing thousands of poles and hundreds of automated reliability devices to undergrounding more power lines and trimming more hazardous areas of vegetation around our lines, our teams continue working toward our goal of building the most resilient coastal grid in the country and providing the more reliable day-to-day service that our customers expect and deserve," said Darin Carroll, Senior Vice President of CenterPoint's Electric Business.

GHRI Phase Two: Significant progress to date
On September 30, CenterPoint announced the launch of Phase Two of the GHRI, which included a series of actions to strengthen resiliency, enable a self-healing system and reduce the duration and impact of power outages. Through early February, the company has made significant advances across its Greater Houston service area, including:  ​​​​​

# 

GHRI Phase Two: More weather monitoring stations coming soon
CenterPoint teams will be taking additional actions as part of the second phase of GHRI, which runs through May 31, 2025, including establishing a network of 100 new weather monitoring stations. These improvements are on track to begin early this year and are expected to be completed before the start of the 2025 hurricane season.

The company is also working to expand and improve the way it communicates with customers and engages with communities before, during and after emergencies, including through a year-round safety and preparedness campaign. CenterPoint representatives will continue to be in the community in the months leading up to hurricane season to share information on its preparedness efforts as well as preparedness tips and resources for its customers.

CenterPoint will continue to provide updates on its progress toward completing its critical resiliency actions and other GHRI commitments. More information and real-time updates are available at CenterPointEnergy.com/TakingAction.

About CenterPoint Energy, Inc. 
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. 
 
Forward-looking Statements
This news release, as well as the website pages related to the GHRI, includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release or the website pages related to the GHRI, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding our resiliency investments, and the GHRI, including effectiveness, timing and related matters, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release or the website pages related to the GHRI regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release, or the website pages related to the GHRI speaks only as of the date of this release. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the impact of pandemics, including the COVID-19 pandemic; (2) financial market conditions; (3) general economic conditions; (4) the timing and impact of future regulatory and legislative decisions; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and CenterPoint's Quarterly Reports on Form 10-Q for the quarters ended March 31, 2024June 30, 2024 and September 30, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission. ​​

2025-02-12T06:00:00Z
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CenterPoint Energy continues its resiliency efforts across the 12-county region through its Foundation’s Community Generator Donation Program; Donates backup generator to Trini Mendenhall Community Center

Houston – Feb. 11, 2025 – Today, at an announcement in Houston with elected officials and community leaders, CenterPoint Energy leaders announced the donation of a backup generator to the Trini Mendenhall Community Center as part of its Community Generator Donation Program to support local community resiliency. Through this program, the CenterPoint Energy Foundation is donating funds for 21 backup generators at key locations throughout its 12-county Greater Houston region. It is expected that there will be at least one generator or other support for each county.

The company is working in close collaboration with local Offices of Emergency Management (OEMs) and other county and city leaders to identify the appropriate locations for the donated generators to be able to have the greatest impact and local benefit.

The Community Generator Donation Program is part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). The backup generators will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation.

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are announcing the donation of backup generation to support our partners in Harris County Precinct 3, and we look forward to sharing other locations for our Community Generator Donation Program with other counties and cities in the weeks and months ahead. These 21 generators are each capable of powering an entire large building and will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said Keith Stephens, CenterPoint Senior Vice President and Chief Communications and Marketing Officer.

These backup generators will provide an additional power supply during major storms and other emergency events that cause outages. Facilities that receive the donated backup generators will be able to better serve their communities during outages, acting as hubs for essential services like medical care, cooling stations, water and food distribution, charging stations for critical devices and other services.

Working with Community Partners on Locations
To support local community needs, CenterPoint is working closely with county and city officials and OEMs to identify and select the ideal locations for the donated generators, with local officials ultimately deciding which critical facilities will receive the donations.

“This generator donation is a tremendous benefit to the residents of Precinct 3. Our precinct was the hardest hit during the Derecho and Beryl windstorms, particularly this area, with crews removing over one million cubic yards of vegetative debris. By placing this generator at Trini Mendenhall Community Center, one of our busiest facilities, we can ensure that we remain operational when the community needs us most. Thank you to CenterPoint for their partnership and this generous donation," said Harris County Precinct 3 Commissioner Tom S. Ramsey.

Over the next several months, CenterPoint will be coordinating with local community partners to ensure the backup generators are suitable to meet the specific needs of the critical facility they have identified. The goal is to have all generators installed and operational by June 1, 2025, to further resiliency ahead of the 2025 hurricane season.

CenterPoint is working with other county OEMs, and county and city leaders across the Greater Houston region to make similar announcements in the coming weeks and months.

2025-02-11T06:00:00Z
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CenterPoint Energy continues its resiliency actions across the 12-county region through Foundation’s donation of funds to strengthen community resiliency in Austin County

Houston – Feb. 10, 2025 – Today, during a meeting of the Austin County Commissioners Court, CenterPoint Energy leaders announced the donation of funds to support emergency response efforts to the Austin County Office of Emergency Management.

The CenterPoint Energy Foundation is donating funds for emergency response resources to key locations throughout its 12-county Greater Houston region. The company is working in close collaboration with local Offices of Emergency Management (OEMs) and other county and city leaders to identify the resources that will have the greatest impact and local benefit for community resiliency.

The donation is being made as part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). These donations will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation.

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are announcing a donation to support emergency response efforts to our partners in Austin County, and we look forward to sharing similar donations with other counties and cities in the weeks and months ahead. These funds will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said Brad Tutunjian, CenterPoint Vice President, Texas Gas.

Working with Community Partners
To support local community needs, CenterPoint is working closely with county and city officials and OEMs to identify and select the ideal applications for the donated funds to strengthen community resiliency, with local officials ultimately deciding how to utilize the donations.

“Emergency Management and Response is a critical part of what county government provides. We have recently purchased a command vehicle for response within our county and surrounding areas. We currently move the vehicle in and out of the wash rack at the bus barn in Bellville to keep it out of the elements. A dedicated facility to house this vehicle is vitally important to maintain reliability and longevity of the electronics aboard this vehicle. We appreciate the support to bring this project to fruition and appreciate CenterPoint's dedication to the community," said Tim Lapham, Austin County Judge.

Over the next several months, CenterPoint will be coordinating with local community partners to ensure the donations to strengthen resiliency meet their specific needs. CenterPoint is working with other county OEMs, and county and city leaders across the Greater Houston region to make similar announcements in the coming weeks and months.

 

Photo: From L to R: Nethaniel Gjesdal, District Director for Texas House Representative Stan Kitzman; Leroy Cerny, Austin County Precinct 3 Commissioner; Olivia Chriss, CenterPoint Local Relations Manager; Chip Reed, Austin County Precinct 4 Commissioner; Brad Tutunjian, CenterPoint Vice President of Texas Gas; Paula Gibson, District Director for Texas State Senator Lois Kolkhorst; Tim Lapham, Austin County Judge; June Deadrick, CenterPoint Vice President of Community Relations; Roy Mercer, Austin County Emergency Management Coordinator; Aaron Coronis, CenterPoint Katy Service Area Manager; Greg Mikel, Austin County Precinct 1 Commissioner; and Robert “Bobby" Rinn, Austin County Precinct 2 Commissioner
 
More photos: CNP Digital Asset Mgmt

 
###

About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. ​


2025-02-10T06:00:00Z
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CenterPoint Energy continues its resiliency actions across the 12-county region through its Foundation’s Community Generator Donation Program; Donates backup generator to Deputy Darren Almendarez Community Center

Houston – Feb. 7, 2025 – Today, at an announcement in Houston with elected officials and community leaders, CenterPoint Energy leaders announced the donation of a backup generator to the Deputy Darren Almendarez Community Center as part of its Community Generator Donation Program to support local community resiliency. Through this program, the CenterPoint Energy Foundation is donating funds for 21 backup generators at key locations throughout its 12-county Greater Houston region. It is expected that there will be at least one generator or other support for each county.

The company is working in close collaboration with local Offices of Emergency Management (OEMs) and other county and city leaders to identify the appropriate locations for the donated generators to be able to have the greatest impact and local benefit.

The Community Generator Donation Program is part of CenterPoint's Greater Houston Resiliency Initiative (GHRI). The backup generators will help provide support for critical community partners during major weather events or other emergencies and will be funded through a $5 million grant from the CenterPoint Energy Foundation at no cost to customers. The CenterPoint Energy Foundation is a charitable giving organization focused on strengthening the quality of life in the communities served by the company. The foundation is funded by shareholders and has no impact on customer rates. For more information, visit CenterPointEnergy.com/Foundation.

“We are committed to improving resiliency in our local communities and working closely with our community partners to achieve this important goal. Today, we are announcing the donation of backup generation to support our partners in Harris County, and we look forward to sharing other locations for our Community Generator Donation Program with other counties and cities in the weeks and months ahead. These 21 generators are each capable of powering an entire large building and will help make the communities we are proud to serve even more resilient during major storms and other emergency events," said Richard Leger, CenterPoint's Senior Vice President of Gas Operations.

These backup generators will provide an additional power supply during major storms and other emergency events that cause outages. Facilities that receive the donated backup generators will be able to better serve their communities during outages, acting as hubs for essential services like medical care, cooling stations, water and food distribution, charging stations for critical devices and other services.

Working with Community Partners on Locations
To support local community needs, CenterPoint is working closely with county and city officials and OEMs to identify and select the ideal locations for the donated generators, with local officials ultimately deciding which critical facilities will receive the donations.

“On behalf of Precinct 2 and the Aldine community, particularly those living near Deputy Darren Almendarez Community Center, I am very grateful for our partnership with CenterPoint. With weather-related catastrophes becoming more frequent, having backup generation available at a center that serves so many people, this partnership is vital for the wellbeing and resiliency of the community. I am thrilled that we now have backup power ready to be deployed next time Mother Nature hands us our next emergency," said Harris County Precinct 2 Commissioner Adrian Garcia.

Over the next several months, CenterPoint will be coordinating with local community partners to ensure the backup generators are suitable to meet the specific needs of the critical facility they have identified. The goal is to have all generators installed and operational by June 1, 2025, to further resiliency ahead of the 2025 hurricane season.

CenterPoint is working with other county OEMs, and county and city leaders across the Greater Houston region to make similar announcements in the coming weeks and months.​

About CenterPoint Energy, Inc.

As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. ​



2025-02-07T06:00:00Z
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With below zero temperatures and several inches of snow expected over the coming week, CenterPoint Energy provides tips to help customers manage their energy use while staying safe and warm

Minneapolis – Feb. 7, 2025 – During this weekend and throughout next week, Minnesota is expected to experience heavy snow and frigid weather conditions, with many of the communities CenterPoint Energy serves forecasted to experience temperatures below zero. CenterPoint wants to remind customers it has a cold weather action plan in place and urges customers to have a cold weather plan in place as well to stay safe and warm.

Colder weather conditions may require customers to use more energy to keep their homes comfortable, so CenterPoint is reminding customers of tips, tools and programs to manage heating bills, while keeping safe and warm.

Winter Energy Guide
CenterPoint recently launched its Winter Energy Guide, a comprehensive online resource hub that helps customers throughout the winter heating season. The guide features practical and important safety, energy savings and bill management tips to help customers stay safe and warm throughout the winter season. The Winter Energy Guide can help customers:

  • Prepare a winter emergency supply kit. A winter emergency supply kit should have various supplies including water, non-perishable food for customers, their loved ones and pets, first aid kit, cold weather supplies such as blankets and supplies to have on hand in case of an outage.
  • Track energy usage. By managing their accounts online, customers can access an interactive chart that displays their energy usage trends and gives them insights into ways to save energy.

  • Take easy actions to reduce energy use. CenterPoint offers a variety of free energy-saving tips that can make a difference in the amount of energy used such as adjusting thermostats, opening blinds during the daytime to take advantage of the sun's warmth and sealing air leaks.

  • Implement vital safety tips: CenterPoint offers tips for customers and their loved ones to stay safe throughout the winter heating season including by using space heaters appropriately, testing carbon monoxide and smoke alarms, and by knowing how to identify and report a suspected natural gas leak.

Payment Assistance Resources Are Available for Customers
CenterPoint encourages those facing hardship to call the company to find out about payment arrangements and be referred to resources that may be available to them.

Under Minnesota's Cold Weather Rule, residential customers who are having difficulty paying their heating bills are required to set up a payment plan with their utility to prevent disconnection of their service between Oct. 1, 2024, and April 30, 2025. The Cold Weather Rule applies to both homeowners and renters. To arrange a payment plan, CenterPoint customers can call 800-245-2377 from 7 a.m. to 7 p.m., Monday-Friday, or visit CenterPointEnergy.com/PaymentAssistance.

Customers can also enroll in an Average Monthly Billing Plan, which spreads costs throughout the year to help manage periods of peak usage such as the winter heating season, at CenterPointEnergy.com/MyAccount or by calling 800-245-2377.

CenterPoint is Minnesota's largest natural gas utility, serving the energy needs of more than 920,000 residential and business customers.​

2025-02-07T06:00:00Z
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Groundhog Day serves as seasonal energy efficiency reminder for CenterPoint Energy customers of tips and tools available to manage energy use

Houston – Feb. 3, 2025 – On Groundhog Day yesterday, Punxsutawney Phil saw his shadow, forecasting six more weeks of cooler temperatures. CenterPoint Energy is reminding customers that the company offers tips, tools and programs that can help them increase the energy efficiency of their homes and save money on heating or cooling costs, no matter the season.

CenterPoint customers have enjoyed significant savings by participating in the company's energy efficiency programs, including installing more efficient appliances for heating, cooling and cooking and weatherproofing with air sealing and insulation. For customers who need additional assistance, CenterPoint offers payment arrangements and billing programs to meet customers' needs and budgets and can refer them to agencies that offer energy assistance to eligible households.

“At CenterPoint, we have tips, tools and programs to help you stay comfortable inside your home at any time of the year. We know the colder temperatures we've seen this winter can mean higher heating costs, and with six more weeks of cold weather ahead we want to make sure customers are prepared," said Tony Gardner, Senior Vice President and Chief Customer Officer at CenterPoint. “By taking some small and easy actions to increase your homes' efficiency, you can save energy and money all year round."

CenterPoint wants to remind customers of some actions they can take to reduce their energy use:

  • Regularly perform furnace maintenance: Service your furnace annually and check the air filters monthly to increase the efficiency of your equipment.
     
  • Adjust your temperature: Use a programmable or smart thermostat to automatically adjust your cooling or heating temperature when you're asleep or away from home to maximize potential savings.
     
  • Seal air leaks: Use caulking and weather stripping around windows and doors to seal air leaks to reduce drafts inside your home for more efficient heating and cooling.

  • Use the sun: When it's hot outside, keep window coverings closed to keep a cooler indoor temperature. When it's cold outside, open your window coverings to capture warmth from the sun during the day, and close your coverings at night to keep warmth inside.
     
  • Choose energy smart appliances: When upgrading appliances, look for ENERGY STAR®-certified products for optimal efficiency. Energy efficiency rebates may be available for qualifying appliances.

Customers can learn more about energy-saving tips and ways to manage their energy use and monthly bills at CenterPointEnergy.com/SavingsTips.


2025-02-03T06:00:00Z
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CenterPoint Energy announces multi-year Systemwide Resiliency Plan to benefit communities and combat extreme weather threats, outages, and other hazards across Greater Houston

Houston – Jan. 31, 2025 – Today, as part of a company-wide commitment to build the most resilient coastal grid in the country, CenterPoint Energy submitted its enhanced Systemwide Resiliency Plan (SRP), which is expected to reduce the impact of storm-related outages by over 1.3 billion minutes for its 2.8 million customers into 2029. The plan represents the largest single grid resiliency investment in the company's history. CenterPoint's 2026-2028 SRP will build on the progress made during the first two phases of the company's Greater Houston Resiliency Initiative, and is designed to help address the impacts of a wide range of extreme weather threats, including more powerful storms, hurricanes, wind events like derechos, flooding, extreme temperatures, tornadoes, wildfires and winter storms.  

A rate case for Houston Electric occurs approximately once every four years and is part of an open and transparent regulatory process in which rates are set by the PUCT. 

“As the energy capital of the world, the residents of the Greater Houston area expect and deserve an electric system that is safe, reliable, cost-effective and resilient when they need it most. We're determined to deliver just that. Our Systemwide Resiliency Plan represents an historic investment and is a major step on our strategic roadmap to becoming the most resilient coastal grid in the country. The array of resiliency actions will provide customers with clear benefits now and in the future, is cost-effective, and will build on the progress we've already made to date through the Greater Houston Resiliency Initiative. Taken together, we believe that these resiliency actions will help create a future with fewer outages coupled with faster restoration times for the customers that we are privileged to serve," said Jason Wells, President and Chief Executive Officer of CenterPoint Energy. 

Building the Stronger, More Resilient, Self-Healing Grid of the Future 

The bold actions outlined in CenterPoint's SRP are designed to benefit customers across the entire service area, with a specific focus on customers in higher-risk areas. When complete, this suite of resiliency actions, combined with CenterPoint's normal operations, will achieve the following: 

  • Automation Devices: 100% of lines serving the most customers will include automation devices capable of self-healing to reduce the impact of outages;  
  • Secure Substations: 99% of substations will be raised above the 500-year flood plain; 
  • Undergrounding: More than 50% of CenterPoint's system will be undergrounded to improve resiliency; 
  • Stronger Distribution Poles: 130,000 stronger, more storm-resilient poles (rated to 110 mph and 132 mph) will be either installed new, or replaced or braced to withstand stronger storms; 
  • Vegetation Management: CenterPoint will deploy an industry-leading, three-year vegetation management cycle for transmission and distribution lines, with 100% of power lines  cleared of hazardous vegetation every three years;  
  • Stronger Transmission Towers: 2,200+ transmission structures will be rebuilt or upgraded to be able to better withstand extreme weather while improving overall reliability; and 
  • Modernized Cables: 34,500 spans of underground cables will be modernized to reduce the frequency and impact of outages. 

These key improvements, along with other planned actions and measures announced earlier in the week as part of CenterPoint's 2024-2029 rate case, are expected to strengthen overall resiliency and reliability of the Greater Houston-area electric system by at least 30% over a three-year period, according to analysis from Guidehouse, an independent third-party expert. In addition, these systemwide improvements will continue to provide important benefits by improving long-term reliability, and will help reduce potential weather-related outages for customers. 

A Historic Resiliency Investment  

CenterPoint's $5.75 billion Systemwide Resiliency Plan is a historic investment in the grid and will help reduce hundreds of millions of outage minutes per year caused by extreme weather. Given the importance of reducing the future impact of major extreme weather events, the combined actions outlined in the SRP will help avoid outages for more than 500,000 customers in the event of another Hurricane Beryl-like storm, while also helping to improve restoration and response times during such events. When complete, the SRP is also expected to save customers a projected cost of approximately $50 million in storm-related costs per year. 

Actions Completed Under Greater Houston Resiliency Initiative 

The SRP builds upon core resiliency actions CenterPoint has completed to date through its Greater Houston Resiliency Initiative (GHRI) that was launched last August to strengthen the grid, improve communications and expand local and emergency partnerships ahead of the 2025 hurricane season. Since launching GHRI in 2024, CenterPoint has already: 

  • Installed more than 10,600 more storm-resilient poles designed to withstand extreme winds; 
  • Cleared more than 3,400 miles of hazardous vegetation near power lines; 
  • Installed more than 370 self-healing automation devices; and 
  • Undergrounded approximately 200 miles of power lines. 

Addressing Growing Energy Needs and Weather Challenges 

The resiliency actions outlined by the SRP will also help meet the energy needs of the growing population across CenterPoint's Greater Houston service area. The number of customers is expected to continue growing by 2 percent annually for the foreseeable future – the equivalent of adding a city the size of Waco, Texas, every year. As Greater Houston's population, economy and energy needs grow, CenterPoint's SRP will help address the increasing risk that this fast-growing region faces from extreme weather. 

Why is the SRP Needed? 

Data from the National Oceanic and Atmospheric Administration and the Federal Emergency Management Agency (FEMA) show that the Greater Houston area faces the highest weather and climate hazard risk of any region in the country. In fact, Harris County has more FEMA-designated disaster resilience zones (14) than any other county in the United States. 

A Systemwide Resiliency Plan Shaped by Experts, Stakeholders and Customer Feedback 

The SRP, which CenterPoint submitted to the Public Utility Commission of Texas today for review, incorporates important feedback from customers, elected leaders, emergency management agencies and independent experts. Over the last three months, CenterPoint has conducted 30 meetings and listening sessions and solicited feedback on our plan during the draft stages. As part of CenterPoint's commitment to long-term affordability, the SRP is designed to provide the greatest dollar value to customers now and in the future by prioritizing proven, cost-effective resiliency actions that will ultimately prove vital to reducing future storm-related costs for the communities CenterPoint serves.  

To learn more about CenterPoint's Systemwide Resiliency Plan and the actions it is currently taking to strengthen the grid, visit CenterPointEnergy.com/SystemwideResiliencyPlan

About CenterPoint Energy, Inc.   

As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.  

Forward-looking Statements 

This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this news release, the words "anticipate," "believe," "continue," "could," "estimate," "expect," "forecast," "goal," "intend," "may," "objective," "plan," "potential," "predict," "projection," "should," "target," "will," "would" or other similar words are intended to identify forward-looking statements. These forward-looking statements, which include statements regarding the Systemwide Resiliency Plan, including its benefits, are based upon assumptions of management which are believed to be reasonable at the time made and are subject to significant risks and uncertainties. Actual events and results may differ materially from those expressed or implied by these forward-looking statements. Any statements in this news release regarding future events that are not historical facts are forward-looking statements. Each forward-looking statement contained in this news release speaks only as of the date of this release. Important factors that could cause actual results to differ materially from those indicated by the provided forward-looking information include risks and uncertainties relating to: (1) the impact of pandemics, including the COVID-19 pandemic; (2) financial market conditions; (3) general economic conditions; (4) the timing and impact of future regulatory and legislative decisions; and (5) other factors, risks and uncertainties discussed in CenterPoint Energy's Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and CenterPoint's Quarterly Reports on Form 10-Q for the quarters ended March 31, 2024, June 30, 2024 and September 30, 2024 and other reports CenterPoint Energy or its subsidiaries may file from time to time with the Securities and Exchange Commission. ​


2025-01-31T06:00:00Z

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