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Storm restoration update: 96% of CenterPoint Energy customers not impacted by significant weather as restoration efforts continue; Crews mobilized and responding to localized impacts across Greater Houston area

​HOUSTON – May 20, 2026 – As significant rain and thunderstorms continue to impact the Greater Houston area, CenterPoint Energy is actively responding to weather-related outages for its customers and will continue responding to further storm impacts. Approximately 96% of CenterPoint's 2.9 million customers were not impacted by the overnight waves of storms. CenterPoint crews and contractors have restored power to approximately 95,000 customers since storm conditions began Tuesday evening. The average restoration time per outage was less than 79 minutes. ​

As of 5 a.m. Wednesday, crews continue working to restore the less than 15,000 customers without power and will continue working until every customer is restored.

Emergency response efforts are being coordinated from CenterPoint's Emergency Operations Center (EOC), and CenterPoint's enhanced workforce of frontline workers and contractors are focused on restoring power to the remaining impacted customers safely and as quickly as possible.

“We know how disruptive outages can be for our customers. That's why our focus remains on restoring service for those affected by this storm event safely and as quickly as possible. Our Emergency Operations Center will remain activated as our crews continue working around the clock to respond to isolated outages across the Greater Houston area," said John Cornelius, CenterPoint's Vice President of Distribution Operations and Overnight Incident Commander.

Actions CenterPoint is Taking to Respond

To prepare for severe storms and respond to severe weather impacts for its customers, CenterPoint has taken the following actions:

  • Activating Emergency Operations Center: To coordinate storm response efforts for its customers, CenterPoint proactively activated its Emergency Operations Center at 8 a.m. yesterday morning.
  • Mobilizing frontline crews: Frontline personnel are actively responding to impacted areas and will remain ready to support further restoration efforts.
  • ​ Monitoring weather conditions 24/7: The meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams were pre-positioned crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: The Incident Command team is providing regular updates to local officials and emergency management partners.
  • Keeping customers informed: CenterPoint is providing information directly to customers via email, phone, text and other channels to keep them informed and prepared.

Commitment to Keeping Customers Informed

CenterPoint will continue to provide proactive updates about the actions it's taking to prepare for and respond to the impacts of the severe weather in the Greater Houston area. Electric customers are encouraged to enroll in Power Alert Service® to receive outage details and customer-specific restoration updates by phone, text or email.

Customers can also stay up to date on local outages with CenterPoint's Outage Tracker (available in English & Spanish and mobile-friendly), which allows customers to see outages and restoration times by county, city and zip code.

Public Safety Message 

CenterPoint is urging the public to put their safety first. Customers are urged to stay away from low-hanging or downed power lines. To report downed lines or another electrical emergency that requires immediate attention, please call 911 if necessary, then immediately contact CenterPoint at 713-207-2222. 

Be alert for the smell of natural gas. If you smell natural gas, leave the area immediately on foot. Do not attempt to turn gas valves on or off; instead, call 1-888-876-5786 and CenterPoint will send a technician.   

For additional information and safety tips, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Essentially all CenterPoint Energy customers impacted by overnight and early morning storms have been restored across the Greater Houston area

As of 2 p.m., approximately 180 CenterPoint customers are without power from overnight storms

CenterPoint's Emergency Operations Center will remain in an elevated state of readiness given forecasted severe weather through the Memorial Day holiday weekend

HOUSTON – May 20, 2026 – As thunderstorms traveled across CenterPoint Energy's electric service territory overnight Tuesday and into Wednesday morning, more than 95% of its 2.9 million customers across the Greater Houston area experienced no impacts to their electric service. Essentially all CenterPoint customers who were impacted by the storms and can safely receive power have now been restored. Approximately 133,000 customers have been impacted since a line of storms began moving through the area around 9 p.m. on Tuesday. As of 2 p.m. today, approximately 180 customers are without power from the overnight storms. Crews continue actively working to restore those remaining impacted customers safely and as quickly as possible.

Scattered thunderstorms moved through parts of the Greater Houston area, with the strongest activity taking place between 9 p.m. last night and 11 a.m. this morning. The average restoration time per outage was approximately 170 minutes.  ​

The company's Emergency Operations Center will maintain an elevated state of readiness through Memorial Day holiday weekend as we closely monitor evolving weather conditions.

“We appreciate the dedication of our outstanding frontline crews and contractors, as well as our customers' patience and understanding as we worked to restore power," said Jason Fabre, CenterPoint's Vice President of Special Response and Incident Commander. “Our customers expect and deserve reliable power, and our teams worked around the clock through significant rainfall and wind to safely restore service to customers who were impacted by significant weather as quickly as possible."

CenterPoint took the following actions ahead of Monday's significant weather:

  • Activated Emergency Operations Center: To coordinate storm response efforts, the company proactively activated its Emergency Operations Center on Tuesday and remained ready to respond.
  • Monitored weather 24/7: The Meteorology team continued to track forecast developments, and the company updated response plans as conditions evolved.
  • Pre-positioned resources: Response teams were pre-positioned in areas where storms were forecasted to impact and remained ready to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinated with local officials: The company provided updates to local officials and emergency management partners.

Commitment to Keeping Customers Informed

CenterPoint will continue to provide proactive updates about the actions it's taking to prepare for and respond to the impacts of the severe weather in the Greater Houston area. Electric customers are encouraged to enroll in Power Alert Service® to receive outage details and customer-specific restoration updates by phone, text or email.

Customers can also stay up to date on local outages with CenterPoint's Outage Tracker (available in English & Spanish and mobile-friendly), which allows customers to see outages and restoration times by county, city and zip code.

Public Safety Message 

CenterPoint urges the public to put their safety first. Customers should stay away from low-hanging or downed power lines. To report downed lines or another electrical emergency that requires immediate attention, please call 911 if necessary, then immediately contact CenterPoint at 713-207-2222. 

Be alert for the smell of natural gas. If you smell natural gas, leave the area immediately on foot. Do not attempt to turn gas valves on or off; instead, call 1-888-876-5786 and CenterPoint will send a technician.   

For additional information and safety tips, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.  
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. 

CenterPoint Energy activates Emergency Operations Center as it continues monitoring and preparing for potential impacts of severe thunderstorms across the Greater Houston area

​HOUSTON – May 19, 2026 – To support its customers and communities, CenterPoint Energy has activated its Emergency Operations Center and is actively monitoring and preparing for an incoming line of potentially severe thunderstorms forecast to impact the Greater Houston area starting Tuesday night. Storms could bring locally heavy rain, isolated minor flooding, small hail, frequent lightning, and the potential for wind gusts between 45 to 55 mph to the company's service territory. CenterPoint's workforce is prepared to respond to potential impacts to its electric and gas service, and the company continues to communicate and coordinate with local government officials ahead of this week's forecast.

“Our Emergency Preparedness and Response team is monitoring the potential for severe thunderstorms to impact the Greater Houston area Tuesday night and early Wednesday morning," said Lena Dziechowski, CenterPoint's Chief of Meteorology. “We have activated our storm preparedness plans and crews stand ready to respond to any service impacts for our customers. We are closely monitoring the weather models as conditions continue to evolve and urge our customers to stay alert in anticipation of quickly changing weather conditions."

Preparing for Severe Weather: Key Actions
As part of its storm preparedness efforts, CenterPoint is taking the following actions:

  • Activating Emergency Operations Center: Preparing for potential storm impacts and coordinating local preparedness efforts.
  • Readying the company's workforce and resources: Preparing personnel to support potential restoration efforts.
  • Monitoring severe weather 24/7: The Meteorology team continues to track weather forecast developments, and the company is updating response efforts as conditions evolve.
  • Coordinating with local officials: CenterPoint is coordinating with local officials and emergency management partners on continued preparedness efforts.
  • Communicating proactively with customers: Providing safety and preparedness information directly with customers via email, phone and text, across social media platforms and other channels.

Emergency Communications: Sign Up for Power Alert Service® 

To help prepare for the impact of the severe weather, CenterPoint is encouraging its customers to enroll in Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. As part of CenterPoint's overall emergency communications efforts, customers can stay up to date on local outages with CenterPoint's cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages and restoration times by county, city and zip code.  

Emergency Preparations: What Customers Can Do to Stay Safe 

CenterPoint urges the public to put their safety first and prepare in advance for extreme weather by having a safety plan ready, especially for those who rely on electricity for life-sustaining equipment or medical needs. Customers can find safety tips to help them prepare at CenterPointEnergy.com/ActionCenter. 

For the latest updates, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter. 

About CenterPoint Energy, Inc.  
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com. ​

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