My Account makes account management easier and faster.

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​What's New in My Account?

New tools give you flexibility and security, without making things complicated.

View Electric Usage

See your usage and electric account info such as 'power status.' Get both electric and gas usage in one convenient place, letting you better understand your energy use.

Learn more: Electric Usage

Get Power Outage Alerts 

Enjoy greater control over your power outage alerts. Power Alert Service lets you add up to 15 points of contact for outage alerts so everyone who should know, will know. 

Learn more: Power Outage Alerts

Add Authorized Users

There's no need to share your User ID and Password so others can help you manage accounts. Add trusted Users and give each a personalized access level.

Learn more: Authorized Users & Access Levels

Customize Your Communications

Control how you stay in touch by setting preferences for alerts and communications with CenterPoint Energy.

Learn more: Communication Preferences

Looking to manage outage alerts?

Visit Power Outage Alerts to learn about receiving electric power outage updates when your power goes out, and restoration updates during an outage.

Get Easy Access to these My Account Online Services:

  Payment & Billing   Account Management

Pay bill

  • View, print, download

Set payment preferences​​​​

  • Schedule payments
  • Set up AutoPay 

Set bill preferences

  • Average Monthly Billing
  • Paperless billing
  • Payment alerts​

Report payment made

Having trouble paying?

  • Extend payment due date
  • Set up a payment plan
  • Reconnect service if disconnected for nonpayment

Start | Stop | Transfer gas service

Multi-property management

Set communication preferences

  • Manage alerts

Free management tools

  • View energy usage
  • My Energy Analyzer
  • Track service appointments

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