Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7.



​Natural Gas Contact Information

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Customer Service
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Report a Gas Leak
  • 713-659-2111
  • 888-876-5786
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Payment Address

CenterPoint Energy, Inc.

P.O. Box 4981

Houston, TX 77210-4981

​Electric Delivery Contact Information

​ Customer Service/Report an Electric Power Outage
  • 713-207-2222
  • 800-332-7143
​ Report Downed Power Lines
  • 713-207-2222
​ Report Electricity Theft
Report a Streetlight Outage
Find an Electric Service Provider

We deliver but do not sell electricity

Find Your Electric Service Representative

For e​​lectric construction projects