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Billing resource hub​​

 

 

 

 

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I need help paying my bills 

I need help paying my natural gas bill.

Here are resources that could help:

  • Enrolling in payment arrangements allows you to pay a total natural gas bill in smaller increments over a set period of time.
  • To help you avoid late payment fees on your natural gas bills, we offer one-time payment extensions for customers who qualify.
  • Financial assistance through federally funded programs and crisis assistance offered by counties may be available to eligible households.
I need help lowering my bill 

I need help lowering my natural gas bill.

Here are resources that could help:

  • Our Weatherization program provides qualified residents with a free energy audit to assess the energy-saving needs of single-family homes.
  • Save energy and money with our energy efficiency programs for your home.
  • We can help you manage winter payment peaks and even out your projected natural gas charges. Average Monthly Billing balances out your payments and you still only pay for the amount of natural gas you use.
Why is my bill higher than normal? 

Why is my natural gas bill higher than normal?

Here are resources that could help:

  • Learn how to read and understand your natural gas bill.
  • We can help you manage payment peaks and even out your projected charges. Average Monthly Billing balances out your payments and you still only pay for the natural gas you use.
  • My Energy Analyzer is a free energy analysis tool that can help you better understand your household natural gas use and identify ways to save energy and money.
Other billing services 

Other billing services.

Here are additional resources to help you have a smooth billing process:

  • Sign up for payment alerts as a monthly courtesy reminder that your bill is due.
  • Automatic payment with AutoPay makes bill paying simple. Your payment is automatically withdrawn from your checking or savings account each month.
  • Reduce clutter and add convenience when you turn off paper bills by signing up for paperless billing.
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