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Processes & Standards

Critical Load - Required Eligibility Determination Form
Application for Chronic Condition or Critical Care Residential Customer Status (PDF)*
Solicitud para Cliente Residencial en Estado de Condición Crónica o Cuidado Crítico (PDF)*
EDI Transaction Names
Electricity 101 (PDF)*
ESI ID Format (PDF)*
2026 Holiday Schedule (PDF)*
Permitting Agencies (PDF)* (A list of key phone numbers and other permit information for permitting authorities in CenterPoint Energy's service territory.)
Power Quality Rules and Standards (PDF)*
Power Quality and Reliability at CenterPoint Energy
Priority Codes (PDF)*
Public Access to Accessible Utility Information - Rate AUI (Order Form) (PDF)*
SAC04 Codes (TxSET 810_02): TDSP to CR Invoice
Refer to Texas Standard Electronic Transaction 810_02: TDSP to CR Invoice on the ERCOT website.
Turn Down Codes for Unexecutable Orders (PDF)*

* These documents require the Adobe Acrobat Reader. If you don't have Acrobat Reader, Get Adobe Acrobat.