​​​​Systematic Power Restoration

After assessing damage caused by a storm, CenterPoint Energy crews begin restoring power in this order (select an image below): ​

1. Restore service to key facilities vital to public safety, health & welfare - like hospitals, police/fire departments - and secure downed power lines. 2. Repair major lines and fuses strategically to restore power to the most customers in the least amount of time, usually beginning with transmission & substations. 3. Repair transformers - each typically serve 10 customers. 4. Repair service drops & underground lines to restore power to individual homes.​​

Learn more about how we restore power​.