Power Line Safety After Storms
See downed overhead lines? Stay away and call 713-207-2222 or 800-332-7143.
Houston storms often damage power lines, exposing people to deadly danger. Keep your family and neighbors safe with these downed-line safety tips.
If You See Downed Power Lines:
- Do not go near downed lines or fallen wires.
- Stay away from anything touching downed lines (tree limbs, vehicles, puddles, etc.).
- If someone already made contact with a power line, do not try to rescue them. You can’t help if you become a victim. Call 911.
- Report downed power lines to 713-207-2222 or 800-332-7143.
Keep Your Distance From Objects Near Overhead Lines:
- Metal objects like fences and guardrails can become energized if a power line contacts them.
- Do not attempt to remove tree limbs from power lines.
- The ground may be energized near a downed line.
- Standing water (puddles from flooding) may be energized from a downed line.
- Parked vehicles may be energized from a downed line. Learn more about vehicles and downed lines at electric safety.
Damage to Your Home’s Electrical Equipment:
After CenterPoint Energy restores power, many Houston customers continue experiencing electricity problems because their customer-owned electrical equipment was damaged in the storm.
Service from an overhead wire: The weatherhead – where the overhead power line or service drop connects to your home or building – is owned by the customer. The customer must hire an electrician to repair a damaged weatherhead. CenterPoint Energy cannot restore power to your house until customer-owned equipment is repaired.
Service from an underground line: The riser – the metal or plastic pipe below your meter where the power lines connect to your home – is owned by the customer. The customer must hire an electrician to repair a damaged riser. CenterPoint Energy cannot restore electrical service until all customer-owned equipment is repaired.
Learn more about post-storm safety: