Power Line Safety After Storms
See downed overhead lines? Stay away and call
Houston storms often damage power lines, exposing people to deadly danger. Keep your family and neighbors safe with these downed-line safety tips.
If You See Downed Power Lines:
- Do not go near downed lines or fallen wires.
- Stay away from anything touching downed lines (tree limbs, vehicles, puddles, etc.).
- If someone already made contact with a power line, do not try to rescue them. You can’t help if you become a victim. Call 911.
- Report downed power lines to 713-207-2222 or 800-332-7143.
Keep Your Distance From Objects Near Overhead Lines:
- Metal objects like fences and guardrails can become energized if a power line contacts them.
- Do not attempt to remove tree limbs from power lines.
- The ground may be energized near a downed line.
- Standing water (puddles from flooding) may be energized from a downed line.
- Parked vehicles may be energized from a downed line. Learn more about vehicles and downed lines at
Damage to Your Home’s Electrical Equipment:
After CenterPoint Energy restores power, many Houston customers continue experiencing electricity problems because their customer-owned electrical equipment was damaged in the storm.
Service from an overhead wire: The weatherhead – where the overhead power line or service drop connects to your home or building – is owned by the customer. The customer must hire an electrician to repair a damaged weatherhead. CenterPoint Energy cannot restore power to your house until customer-owned equipment is repaired.
Service from an underground line: The riser – the metal or plastic pipe below your meter where the power lines connect to your home – is owned by the customer. The customer must hire an electrician to repair a damaged riser. CenterPoint Energy cannot restore electrical service until all customer-owned equipment is repaired.
Learn more about post-storm safety: