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Service Area : Minnesota Change
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As part of our commitment to continuing to prioritize customer safety, CenterPoint Energy is relocating remaining residential natural gas meters from inside homes to outside. This effort helps reduce the need to enter customer homes for routine maintenance and emergency response activities. By the end of 2027, we expect to complete this effort across the Minnesota communities we serve at no additional cost to customers.If you have received notice about moving your gas meter outside, please schedule an appointment as soon as possible with the contact information provided on your notice.
If a technician is unable to contact you to relocate the meter to outside your home, a door hanger with information on next steps will be left at your home. This notice will have contact information so you can schedule a time to have this work completed as soon as possible. If you have questions or concerns, our team will be happy to walk you through what you can expect before, during and after work.
If you ever feel unsure about someone claiming to work on behalf of CenterPoint, please:
We thank you for your patience as we work to complete this work.
Yes. We’ll need to make sure an adult that’s 18 years old or older is on site for the meter replacement. Our team will work with you to set an appointment that’s as convenient as possible and will work to limit the time you’ll need to be home. We will perform our work safely and as quickly as possible.
CenterPoint Energy is moving natural gas meters from inside homes to outside to improve safety and reliability. Outside meters make it easier for crews and emergency responders to access the gas shut‑off valve when needed. They also reduce the need for crews to enter customers’ homes for routine work.
Yes. Please provide this information to your landlord to set up an appointment.
Yes. To relocate the meter, we’ll need to temporarily shut off your natural gas service. After we install the meter, we will need to enter your home to conduct a safety check before relighting each of your natural gas appliances. This should take about two-to-three hours for work to be completed at your home, but we will work safely and as quickly as possible. We thank you for your patience as we work on this vital safety effort.
Because the natural gas meter is currently inside, we’ll need to enter your home to relocate it to outside. After relocating the meter, we will need to enter your home again to conduct a safety check before relighting each of your natural gas appliances. An adult 18 years of age or older will need to be on site while we conduct these activities. We will work to limit the amount of time we need to be in your home as we safely perform work as quickly as possible.
Qualified CenterPoint technicians and contractors will perform this work. All CenterPoint technicians and contractors wear ID badges and will gladly show them on request.
No. Routine work is completed at no additional cost to you. We work with each customer to identify preferred locations outside the home but near where the meter is currently.
If you’d prefer a location farther away for the meter, you may be responsible for hiring a qualified technician to install interior piping to reach the new meter location.
Possibly. Construction may temporarily affect lawns, sidewalks, streets, or boulevards near your home. We will restore affected areas once the work is complete.
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