Service Deposit Options
We’ll waive your initial security deposit if you
provide one of the following documents at least
three (3) days before the deposit is due.
We will accept a Guaranty Agreement signed by another CenterPoint Energy customer who will guarantee your deposit. The guarantor must:
- Be a CenterPoint Energy customer for at least 12 consecutive months.
- Have a good credit rating with us.
Credit Reference Letter
You can also provide a credit reference letter from another natural gas or electric company. Your letter of credit must show:
- No more than two late payments.
- No returned checks.
- No disconnection orders for nonpayment during the last 12 consecutive months.
Getting Your Deposit Waived
Once your document is received, the deposit requirement will be removed from your account.
Getting Your Deposit Refunded
We will gladly credit the funds to your account after you make 12 consecutive months of full payments on or before the due dates.
stop service, please give us a forwarding address so your deposit can be mailed to you.