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Report Outage or Emergency Situation
Do not report an emergency using the contact form below.
- To report an electric power outage or emergency call 713-207-2222 or 800-332-7143.
- In case of a natural gas emergency, leave the area immediately and contact us from a secure location via telephone.
Electric Billing Questions
CenterPoint Energy does not generate or sell electricity to end-use customers. Questions about electric billing issues must be resolved with your retail electric provider.