We want to connect you to the right people who can answer your questions or provide you with the services you need. Choose from the categories below to find a contact e-mail address and/or phone number or submit a request online.

Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7. 

Arkansas

  • ​Customer Service: 800-992-7552
  • Report a Gas Leak: 800-992-7552 
  • Call Before You Dig: 811 

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4583
    Houston, Texas
    77210-4583

    Send an email​​

  • Houston, Texas - Natural Gas

  • ​Customer Service: 713-659-2111 or 800-752-8036
  • Report a Gas Leak: 713-659-2111 or 888-876-5786 
  • Call Before You Dig: 811 

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4981
    Houston, Texas
    77210-4981

    Send an email​​

  • Houston, Texas - Electric Delivery

  • Customer Service / Report an Electric Power Outage: 713-207-2222 or 800-332-7143
  • Report Downed Power Lines: 713-207-2222
  • Report Electricity Theft: 713-207-7225 or 877-570-5770
  • Report a Street Light Outage: CenterPointEnergy.com/outage
  • Find an Electric Service Provider: 866-PWR-4-TEX or powertochoose.org
    (We deliver but do not sell electricity)
  • Call Before You Dig: 811

  • Louisiana

  • Customer Service (North Louisiana): 866-275-5252
  • Customer Service (South Louisiana): 800-477-0177
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4583
    Houston, Texas
    77210-4583

    Send an email

  • Minnesota

  • Customer Service (Residential): 612-372-4727 or 800-245-2377
  • Customer Service (Commercial): 612-321-4939
  • Home Service Plus ®: 877-HSP-1664 or 612-342-4610​
  • Report a Gas Leak: 612-372-5050 or 800-296-9815
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4671
    Houston, Texas
    77210-4671

    General Correspondence:

    CenterPoint Energy
    505 Nicollet Mall
    P.O. Box 59038
    Minneapolis, Minnesota
    55459-0038

    Send an email

  • Mississippi

  • Customer Service: 800-371-5417
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4981
    Houston, Texas
    77210-4981

    Send an email

  • Oklahoma

  • Customer Service: 866-275-5265
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4583
    Houston, Texas
    77210-4583

    Send an email

  • Texas (excluding Houston)

  • Customer Service (Beaumont): 800-376-9663
  • Customer Service (East Texas): 800-259-5544
  • Customer Service (South Texas): 800-427-7142
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811

    Payment Address:

    CenterPoint Energy, Inc.
    P.O. Box 4981
    Houston, Texas
    77210-4981

    Send an email

  • Corporate Information

  • Corporate Office: 713-207-1111

    Mailing Address:

    CenterPoint Energy, Inc.
    P.O. Box 4567
    Houston, Texas
    77210-4567

    Street Address:

    CenterPoint Energy, Inc.
    1111 Louisiana Street
    Houston, Texas
    77002

  • Investor Information

    Supplier Information

    Damage/Loss Claims Information