We want to connect you to the right people who can answer your questions or provide you with the services you need. Choose from the categories below to find a contact e-mail address and/or phone number or submit a request online.

Our Customer Service Department business hours are 7a.m. to 6p.m., Monday through Friday except holidays. We also offer account self service functions that are available 24/7. 

Arkansas

​Customer Service: 800-992-7552
Report a Gas Leak: 800-992-7552 
Call Before You Dig: 811 
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4583
Houston, Texas
77210-4583

Send an email​​

Houston, Texas - Natural Gas

​Customer Service: 713-659-2111 or 800-752-8036
Report a Gas Leak: 713-659-2111 or 888-876-5786 
Call Before You Dig: 811 
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4981
Houston, Texas
77210-4981

Send an email​​

Houston, Texas - Electric Delivery

Customer Service / Report an Electric Power Outage: 713-207-2222 or 800-332-7143
Report Downed Power Lines: 713-207-2222
Report Electricity Theft: 713-207-7225 or 877-570-5770
Report a Street Light Outage: CenterPointEnergy.com/outage
Find an Electric Service Provider: 866-PWR-4-TEX or powertochoose.org
(We deliver but do not sell electricity)
Call Before You Dig: 811

Louisiana

Customer Service (North Louisiana): 866-275-5252
Customer Service (South Louisiana): 800-477-0177
Report a Gas Leak: 888-876-5786
Call Before You Dig: 811
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4583
Houston, Texas
77210-4583

Send an email

Minnesota

Customer Service (Residential): 612-372-4727 or 800-245-2377
Customer Service (Commercial): 612-321-4939
Home Service Plus ®: 877-HSP-1664 or 612-342-4610​
Report a Gas Leak: 612-372-5050 or 800-296-9815
Call Before You Dig: 811
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4671
Houston, Texas
77210-4671

General Correspondence:

CenterPoint Energy
505 Nicollet Mall
P.O. Box 59038
Minneapolis, Minnesota
55459-0038

Send an email

Mississippi

Customer Service: 800-371-5417
Report a Gas Leak: 888-876-5786
Call Before You Dig: 811
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4981
Houston, Texas
77210-4981

Send an email

Oklahoma

Customer Service: 866-275-5265
Report a Gas Leak: 888-876-5786
Call Before You Dig: 811
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4583
Houston, Texas
77210-4583

Send an email

Texas (excluding Houston)

Customer Service (Beaumont): 800-376-9663
Customer Service (East Texas): 800-259-5544
Customer Service (South Texas): 800-427-7142
Report a Gas Leak: 888-876-5786
Call Before You Dig: 811
Payment Address:

CenterPoint Energy, Inc.
P.O. Box 4981
Houston, Texas
77210-4981

Send an email

Corporate & Investor Information

Corporate Office: 713-207-1111
Mailing Address:

CenterPoint Energy, Inc.
P.O. Box 4567
Houston, Texas
77210-4567

Street Address:

CenterPoint Energy, Inc.
1111 Louisiana Street
Houston, Texas
77002

Investor Information

Supplier Information

Damage/Loss Claims Information